Barclays
Uh oh. Barclays hasn’t committed to creating great jobs yet.
Breakroom helps companies understand what their employees really think and supports them to be better employers.
If you’re from head office, sign up here to get started on your Breakroom journey.
DismissBarclays is a bank. They provide personal banking, corporate banking, wealth and investment management services.
barclays.co.ukBarclays job reviews
Showing 29 reviews
-
Best thing
Good environment
Worst thing
Just feels like very long hours
Barclays Customer advisor, January 2023
-
Best thing
Dealing with the public face to face in the branch
Worst thing
Dealing with the public on the phones
Barclays Customer assistant, January 2023
-
Best thing
Nice manager
Worst thing
Being on the phone
Barclays Customer advisor, November 2022
-
Worst thing
For such a big company with policies to be diverse and inclusive, for dynamic working and flexible working and values they follow including respect integrity and stewardship - they don't help people or display the values. Power is given to the wrong people and I don't think higher ups know what's going on.
Barclays Employee, November 2022
-
Best thing
My immediate team
Worst thing
Higher management in their ivory tower, lack of staff on the ground, inbound taking priority over face to face customers, not enough time to do my job properly
Barclays Cashier, August 2022
- Want to reply to reviews as an employer? Claim your profile
-
Best thing
Benefits for private health
Worst thing
Presure for sales
Barclays Cashier, March 2022
-
Best thing
The pay is good for what we do. The staff are friendly, the management are transparent around staffing, the direction the bank are moving in, they’re open and honest about everything that’s going on.
Worst thing
Abusive customers… although few and far between. Other colleagues under-perfoming.
Barclays Customer care specialist, February 2022
-
Best thing
Colleagues at the same level (not management)
Worst thing
Managers not knowing how to manage. Being told to challenge decisions that don't work, then being shot down and ignored.
Barclays Customer advisor, February 2022
-
Worst thing
Micromanagement
Being treated differently to others
Witnessing bulling , whistleblowing and no action takenBarclays Customer advisor, December 2021
-
Best thing
Friendly place with various benefits
Worst thing
There are no bad points
Barclays Customer service, December 2021
- Want to reply to reviews as an employer? Claim your profile
-
Best thing
6 months full sick pay
Death in service benefit
PensionWorst thing
Always short staffed
Expected to do other people's work when they don't complete it
Micromanage
Treated like a kid at school
Targets , they call them aspirations now instead of targets 🤣Barclays Customer advisor, September 2021
-
Best thing
The people/clients
Worst thing
Force to take a role or lose your job
Barclays PA, July 2021
-
Best thing
Daytime hours
Worst thing
Banks pushing people to online and app.
Barclays Employee, July 2021
-
Best thing
Friends I have made
Worst thing
Stressful , you are treated as a number nor an individual
Barclays Cashier, July 2021
-
Best thing
Great colleagues
Worst thing
Failing technology
Leadership failing to understand what’s going on at branch levelBarclays Customer advisor, July 2021
- Want to reply to reviews as an employer? Claim your profile
-
Best thing
Colleagues
Worst thing
Being constantly on the phone on call after call. Not having enough time to help customers
Barclays Employee, June 2021
-
Best thing
I feel valued and trusted and I am paid well for the job role I have. I feel that Barclays really cares and looks after their staff.
I undertake training every week so that I am constantly increasing my knowledge and growing within my role.Worst thing
Frustration with systems and dealing with nasty customers.
Barclays Employee, May 2021
-
Best thing
The staff I work with
Worst thing
The stress
The abuse from customers
The lack of understanding from the higher ups- they are more interested in their vision than what customers telling themBarclays Customer service, May 2021
-
Best thing
The people
Worst thing
To do job meed to work at 119% minimum
Barclays Team leader, April 2021
-
Best thing
Helping people when they feel there is nothing can be done. Stopping fraudsters
Worst thing
The pressure of the job
Barclays Employee, April 2021
- Want to reply to reviews as an employer? Claim your profile
-
Best thing
Security - fraud isn’t reducing any time soon
Worst thing
The shifts, the amount of work, the changes without proper information, the pay, the micro management
Barclays Employee, April 2021
-
Best thing
The flexibility that is available now is much better for those who are happy to move to the new hybrid role.
Worst thing
Taking telephony calls even though I had not signed up to the hybrid role. Low pay considering what is expected of the role. Hard to progress for part time employees.
Barclays Essential banker, March 2021
-
Best thing
I can work from home
Worst thing
Customers
Barclays Complaints handler, March 2021
-
Best thing
Lovely colleagues, nice friendly customers
Worst thing
Backstabbing
Micro managementBarclays Cashier, March 2021
-
Best thing
Good benefits
Worst thing
No progression
No trainingBarclays Personal assistant, December 2020
- Want to reply to reviews as an employer? Claim your profile
-
Best thing
The nice and the regular customers
Worst thing
Snotty customer attitudes
Barclays Essential banker, September 2020
-
Best thing
Pay
Job securityWorst thing
Rude customers who look down on you
Terrible managementBarclays Premier banker, August 2020
-
Best thing
People I work with
BenefitsWorst thing
Pressure
Treated like childrenBarclays Customer service associate, July 2020
-
Best thing
The pay
Worst thing
Constant feedback saying you're not doing something correct even when you tailor yourself to it and 4 on 4 off shift pattern is a killer
Barclays Apprentice, July 2020