Customer advisor at Barclays

People in this role may also be known as call and contact centre staff or customer service.

5 workers in this role at Barclays have taken the survey. How does this role compare to your current role? Take the survey to find out.

How much does Barclays pay customer advisor employees?

Customer advisor at Barclays
£11.48–17.17
Typical range
£8.72–12.86

Customer advisor employees at Barclays are typically paid £11.48–17.17 an hour, based on data from 5 employees.

Compare pay rates at Barclays

What is management like for customer advisor employees at Barclays?

56 employees told us the worst thing about this job…

Find out what it is by taking the 3 minute survey.

Do your managers treat you with respect?

Excellent
  • Managers are respectful

    How we know this

    80% of people say they’re treated with respect by their managers

    Based on information from 5 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Thinking of working at Barclays?

Take the Breakroom survey to see if Barclays is the best place for you. Find out where’s good and bad to work.

What are the hours like for customer advisor employees at Barclays?

56 employees told us the worst thing about this job…

Find out what it is by taking the 3 minute survey.

Do your managers treat you with respect?

Good
  • Easy to book holiday

    How we know this

    60% of people report it’s easy to book holidays

    Based on information from 5 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Easy to take sick leave

    How we know this

    60% of people report that it’s easy to take time off if they are sick

    Based on information from 5 job reviews

Excellent
  • People get proper breaks

    How we know this

    100% of people report that they get to take proper breaks

    Based on information from 5 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

What is career progression like for customer advisor employees at Barclays?

56 employees told us the worst thing about this job…

Find out what it is by taking the 3 minute survey.

Do your managers treat you with respect?

Good
  • Enough training

    How we know this

    60% of people report they got enough training when they started working here

    Based on information from 5 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

Latest reviews from customer advisor employees at Barclays

  • Best thing

    The staff I work with

    Worst thing

    The stress
    The abuse from customers
    The lack of understanding from the higher ups- they are more interested in their vision than what customers telling them

    3.1

    Employee, May 2021

    • £23,000 per year, working a 37 hour week
    • 34–44 years old

How Barclays ranks

Barclays ranks joint 4th to work for in call and contact centre staff employers

  1. 4= Barclays
    7.6
  2. 4= EDF Energy
    7.6
  3. 4= Santander
    7.6