Barchester Healthcare
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DismissBarchester Healthcare is a care group. They operate care homes and assisted living locations.
barchester.comBarchester Healthcare job reviews
Showing 86 reviews
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Best thing
Love the residents here
Worst thing
The stress and pressure from some of the residents
Barchester Healthcare HCA, May 2023
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Best thing
Challenging & constantly growing. Home environment.
Worst thing
Pay
Barchester Healthcare Employee, May 2023
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Best thing
looking after people
Worst thing
it's a toxic place to work. no support from management. she changes what she says often. bitching between staff is really bad and management don't care. you report safeguarding issue n they still allow said issue to work in building. you report concern other clients and nothing is done especially regarding nursing patients.
Barchester Healthcare Senior carer, March 2023
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Best thing
You get supports front the staff
Worst thing
When we are short and don't get time and half when we have to do the extra work when are short staffed
Barchester Healthcare Care assistant, February 2023
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Best thing
The team you work with on the floor and the friends you make
Worst thing
Management not caring about their employees and more interested in filling the rooms and accepting residents who’s needs you cannot meet, getting paid less for the same work because of your age. The stress
Barchester Healthcare Senior carer, November 2022
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Best thing
The residents
Worst thing
Time not enough treated like shit
Barchester Healthcare Kitchen staff, September 2022
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Best thing
Friends I've made
Worst thing
Under staffed
Not enough incentive to pick shifts upBarchester Healthcare Health care assistant, September 2022
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Best thing
Having to choose you’re own hours
Worst thing
Sometimes the people depending on their experience. Usually out work place hires students on visas without any experience
Barchester Healthcare Care assistant, August 2022
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Best thing
Doing the actual care side and seeing smiles on residents faces
Worst thing
The management don’t praise or congratulate us often only criticism
Barchester Healthcare Care assistant, August 2022
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Best thing
Being there for the residents and making them happy.
Worst thing
Being short staffed, lack of respect, no help from management, no agency, possible overtime rate cut.
Barchester Healthcare Care assistant, July 2022
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Best thing
The care team are good and really do care for the residents within our care home. We enjoy enabling person centred care.
Worst thing
Lack of perks, not getting proper breaks. Getting given extra shifts, without prior notification. Getting offered to gain extra qualifications, but it isn’t followed through
Barchester Healthcare Care assistant, July 2022
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Best thing
The residents. They are lovely and make everything worthwhile. The only reason I haven’t left is because of them.
Worst thing
The managers speak to people like dirt and patronise you if you are younger than them. Constantly working short staffed because management refuse to pay extra for agency, I never take my full break and I feel berated if I do take my break. Always pressured to pick up extra shifts but the management will never join the carers on the floor if we are short. The senior carers sit in the nurses station all day chatting to the nurses while everyone else does the donkey work.
Barchester Healthcare Care assistant, July 2022
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Best thing
residents, progression in job and support with progressing ny career
Worst thing
rude management, divide between upstairs and downstairs resident in way of money spent on the area of home
Barchester Healthcare Senior carer, May 2022
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Best thing
Making a difference to people's lives.
Worst thing
Being short stagged and not getting enough support
Barchester Healthcare Care assistant, April 2022
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Best thing
Very rewarding
Worst thing
Head office want it run like a hotel
Barchester Healthcare Senior carer, April 2022
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Best thing
When you make someone happy.
Worst thing
Short staff
Barchester Healthcare Healthcare assistant, April 2022
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Best thing
Friendly atmosphere lovely work colleagues lovely care home
Worst thing
Short staffed not enough staff and lack of communication
Barchester Healthcare Carer, March 2022
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Best thing
Caring for people
Worst thing
Shift lengths
Barchester Healthcare Senior carer, March 2022
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Best thing
Working with great people
Worst thing
No sick pay
Barchester Healthcare Employee, March 2022
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Best thing
Looking after the residents
Worst thing
Staff not working
Barchester Healthcare Carer, March 2022
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Best thing
Get to work with people and help them
Worst thing
Long hours and no sick pay
Barchester Healthcare Senior carer, March 2022
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Best thing
Hours I work. People I work with
Worst thing
Sometimes long hours
Barchester Healthcare Carer, February 2022
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Best thing
More days off because of working 12 hour shifts, free food, nicely kept building which Is comfortable to be in
Worst thing
If a fellow carer calls in sick and no replacement is found you are expected to do twice as much work to cover for it, this would mean looking after around 15 residents by yourself. Some staff get to choose which community they work on, others do not.
Barchester Healthcare Care assistant, February 2022
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Best thing
I get on with everybody and we all support each other.
Worst thing
Very demanding and hard work and its hard to keep up with tasks and I don't always get support from the boss.
Barchester Healthcare Kitchen assistant, December 2021
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Best thing
Making bonds with the residents
Worst thing
Not having enough time to speak with the residents, not enough time to do full personal care with them or hoisting them
Barchester Healthcare Health care assistant, December 2021
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Best thing
Trying to spend some time with the residents
Worst thing
Management
Barchester Healthcare Care assistant, November 2021
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Best thing
Using my on iniciative
Worst thing
Too much paperwork
Barchester Healthcare Employee, November 2021
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Best thing
I work with some good people i work quite
Worst thing
I work quite alot on my own which i dont care for.
Barchester Healthcare Care assistant, October 2021
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Best thing
Work a weeks hours in 3 days.
Like who I work with.Worst thing
Stressful, barchester is massively profit orientated.
Pay isn’t great for what you do but you get that everywhereBarchester Healthcare Care assistant, October 2021
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Best thing
Caring for the elderly
Worst thing
Not enough staff
Barchester Healthcare Care assistant, October 2021
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Best thing
The residents
Worst thing
The way staff speak to u
Barchester Healthcare Care assistant, October 2021
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Best thing
Caring for the residents
Worst thing
No recognition
Poor payBarchester Healthcare Carer, September 2021
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Best thing
I feel I give a good level of care
Worst thing
The residents can be aggressive
Barchester Healthcare Support worker, August 2021
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Best thing
The people i care for are fantastic
Worst thing
Poor management long hours no respect to staff would not recommend working for them
Barchester Healthcare Healthcare assistant, July 2021
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Best thing
The patients and some of the night staff I work with.
Worst thing
Never enough staff always left short and put into dangerous situations with the type of patients we work with.
Barchester Healthcare Support worker, July 2021
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Best thing
Making difference in someone's life
Worst thing
Short of staff
Barchester Healthcare HCA, July 2021
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Best thing
Make a difference to poorly people’s everyday life
Worst thing
Pay & no recognition. Big turnover of staff
Barchester Healthcare Health care assistant, June 2021
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Best thing
The training is the best I’ve come across and it makes me proud to work for Barchester.
Worst thing
Barchester seem to have a sink or swim attitude.
Barchester Healthcare Head of Housekeeping, June 2021
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Best thing
Very rewarding and privilege to help others
Worst thing
No appreciation, respect, no trust don't feel safe
Barchester Healthcare Senior carer, June 2021
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Best thing
Helping older people to live their daily lives
Worst thing
Never enough hours in the day to do the job properly,constantly understaffed
Barchester Healthcare Employee, June 2021
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Best thing
The people I look after. The amazing staff I work with
Worst thing
Lack of management support staffing levels to low for residents needs
Barchester Healthcare Care assistant, May 2021
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Best thing
The patients and some staff
Worst thing
Some staff and communicatiin problems
Barchester Healthcare Support worker, May 2021
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Worst thing
Long hours with not enough staff
Barchester Healthcare Care assistant, May 2021
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Best thing
residents
Worst thing
Bad attitude from senior work collegues, egnored residents requests
Barchester Healthcare Healthcare assistant, May 2021
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Best thing
Looking after my resident's
Worst thing
Understaffed
Barchester Healthcare Night Care Assistant, April 2021
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Best thing
The hours
Worst thing
Pay and workload
Barchester Healthcare Employee, April 2021
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Best thing
hours
Worst thing
cleaning a very dirty floor and toilet
Barchester Healthcare Housekeeper, April 2021
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Best thing
The people I work with.
Worst thing
Low pay for a very stressful job.
Barchester Healthcare Health care assistant, March 2021
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Best thing
Meeting lots of new residents,, people from all walks of life
Worst thing
Not always enough support
Barchester Healthcare Senior carer, March 2021
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Best thing
Not too much stress. Nice friendly colleagues, rewarding helping the elderly.
Worst thing
Not great pay. Management changes too often.
Barchester Healthcare Care assistant, March 2021