Barchester Healthcare job reviews

Showing 120 reviews

• Best thing

  keeping my residents smiling

  Worst thing

  when u call in sick and manager phones
  staff shortage

  2.3

  Senior care assistant at Barchester Healthcare, April 2026

  Report this review

• Best thing

  Meeting and caring for all the family and residents.

  Worst thing

  Management doesn't support you unless you are one of their favorites. Toxic environment.

  2.7

  Employee at Barchester Healthcare, April 2026

  Report this review

• Best thing

  Kitchen Team and the residents are lovely people.

  Worst thing

  The way the managers treat staff unfairly and expect them to bend at every whim.

  1.0

  Kitchen assistant at Barchester Healthcare, February 2026

  Report this review

• Best thing

  I love helping people and making their day better

  Worst thing

  Being hit by violent residents

  6.8

  Care assistant at Barchester Healthcare, January 2026

  Report this review

• Best thing

  Working with different people

  Worst thing

  Can be busy at times

  8.4

  Employee at Barchester Healthcare, January 2026

  Report this review

• Best thing

  The general staff team and some residents

  Worst thing

  The stress I’ve been put under due to lack of staffing

  7.0

  Senior healthcare assistant at Barchester Healthcare, January 2026

  Report this review

• Best thing

  I enjoy the reward I get helping someone who cannot help themselves and I like to make them smile

  Worst thing

  I feel we go unnoticed and not appreciated

  7.0

  Care assistant at Barchester Healthcare, December 2025

  Report this review

• Best thing

  Patients

  Worst thing

  Bad management toxic staff and management No support for problems
  Work overload lazy management no appreciation.

  3.4

  Senior carer at Barchester Healthcare, December 2025

  Report this review

• Best thing

  The people we care for

  Worst thing

  My pay is to low

  8.4

  Head housekeeper at Barchester Healthcare, November 2025

  Report this review

• Best thing

  Nothing

  Worst thing

  Manager is a bully

  2.6

  KP at Barchester Healthcare, October 2025

  Report this review

• Best thing

  Left alone to do my job

  Worst thing

  Not enough time to complete all jobs

  2.3

  Employee at Barchester Healthcare, October 2025

  Report this review

• Best thing

  The residents

  Worst thing

  Upper staff and management, no support or recognition

  5.1

  Senior carer at Barchester Healthcare, August 2025

  Report this review

• Best thing

  It is very busy and fast paced.

  Worst thing

  There is only 1 chef per shift

  6.0

  Sous chef at Barchester Healthcare, June 2025

  Report this review

• Best thing

  Looking after the residents

  Worst thing

  Understaffed,no support for seniors,

  1.9

  Care assistant at Barchester Healthcare, May 2025

  Report this review

• Best thing

  Making a difference for the elderly

  Worst thing

  The workload is too big so it's a juggling act to stay on top of things

  6.8

  Head housekeeper at Barchester Healthcare, April 2025

  Report this review

• Best thing

  Free lunch

  Worst thing

  Stress asking to do the impossible and bad management requests work is never finished in a timely manner and always backlogged because staff not pulling their weight

  3.7

  Domestic at Barchester Healthcare, March 2025

  Report this review

• Worst thing

  Lack of respect , no stability or pattern with shifts

  3.0

  Employee at Barchester Healthcare, February 2025

  Report this review

• Best thing

  The happiness of the patients

  Worst thing

  Agree, overworked, not enough staff, unsafe

  4.2

  Care assistant at Barchester Healthcare, February 2025

  Report this review

• Best thing

  Making a difference to people who need support

  Worst thing

  Not having enough time to meet more than basic care needs

  3.0

  Care assistant at Barchester Healthcare, January 2025

  Report this review

• Best thing

  Getting payed

  Worst thing

  Management never listens or helps! They are detached from the day to day running of the home.

  1.0

  Carer at Barchester Healthcare, December 2024

  Report this review

• Best thing

  The residents

  Worst thing

  The management. They will let you work your self to burn out and then blame you for it. You don't get listened to unless you get hard proof of anything so if you decide to work for Barchester make sure you get evidence of everything that is going on in the home so that you get listened to.

  1.7

  Care assistant at Barchester Healthcare, November 2024

  Report this review

• Best thing

  The other carers are really supportive and friendly
  Very welcoming team

  Worst thing

  Management, unprofessional
  Understaffed one carer to 17 residents with some high risk of falls. It's unsafe
  No allocated breaks it's a free for all
  No meals provided for staff
  Lack of communication between staff and management

  1.6

  Support worker at Barchester Healthcare, August 2024

  Report this review

• Best thing

  Being able to help the residents with

  3.2

  Care assistant at Barchester Healthcare, August 2024

  Report this review

• Best thing

  I love working with the elderly people who need my assistance in living a full and healthy lifestyle

  Worst thing

  Too much time taken in other duties and not enough time to care for residents the way we should care and the paperwork is unbelievable

  3.7

  Carer at Barchester Healthcare, July 2024

  Report this review

• Best thing

  helping residents
  teamwork

  Worst thing

  stress
  overwhelmed
  communication

  9.3

  Carer at Barchester Healthcare, May 2024

  Report this review

• Best thing

  The residents

  Worst thing

  The manger and her team

  1.5

  Healthcare assistant at Barchester Healthcare, April 2024

  Report this review

• Best thing

  my job is fabulous I love it all

  Worst thing

  the paper work

  9.8

  Activities coordinator at Barchester Healthcare, March 2024

  Report this review

• Best thing

  The people we care for, the staff, and the home is a clean and well kept place to work.

  Worst thing

  Under staffed, exception from people high then us that dont understand the pressure to get everything done when staffing level, and ratios are lower then most other homes.

  7.8

  Senior carer at Barchester Healthcare, March 2024

  Report this review

• Best thing

  Working like term helping people out

  Worst thing

  No work together

  7.6

  General assistant at Barchester Healthcare, February 2024

  Report this review

• Worst thing

  Short staff and not getting a full month's pay 28 days paid monthly

  5.5

  Health care assistant at Barchester Healthcare, February 2024

  Report this review

• Best thing

  Making sure the residents are happy and feel safe

  Worst thing

  The higher management are ruthless!

  8.4

  Carer at Barchester Healthcare, February 2024

  Report this review

• Best thing

  Seeing all the residents making sure they are happy and they have a great day and a good time.

  Worst thing

  Physical labour, staffing and equipment issues.

  2.3

  Healthcare assistant at Barchester Healthcare, January 2024

  Report this review

• Best thing

  Good yearly training sessions.

  Worst thing

  Work colleagues. Bunch of dishonest backstabbers

  6.0

  Laundry assistant at Barchester Healthcare, December 2023

  Report this review

• Best thing

  The pepole

  Worst thing

  On the go all the time

  5.5

  HCA at Barchester Healthcare, October 2023

  Report this review

• Best thing

  My wages on my account every month

  Worst thing

  People

  4.1

  Employee at Barchester Healthcare, June 2023

  Report this review

• Best thing

  Flexible

  Worst thing

  Manager not being proactive

  6.7

  Administrator at Barchester Healthcare, June 2023

  Report this review

• Best thing

  Love the residents here

  Worst thing

  The stress and pressure from some of the residents

  6.8

  HCA at Barchester Healthcare, May 2023

  Report this review

• Best thing

  Challenging & constantly growing. Home environment.

  Worst thing

  Pay

  8.9

  Maintenance manager at Barchester Healthcare, May 2023

  Report this review

• Best thing

  looking after people

  Worst thing

  it's a toxic place to work. no support from management. she changes what she says often. bitching between staff is really bad and management don't care. you report safeguarding issue n they still allow said issue to work in building. you report concern other clients and nothing is done especially regarding nursing patients.

  6.0

  Senior carer at Barchester Healthcare, March 2023

  Report this review

• Best thing

  You get supports front the staff

  Worst thing

  When we are short and don't get time and half when we have to do the extra work when are short staffed

  4.9

  Care assistant at Barchester Healthcare, February 2023

  Report this review

• Best thing

  The team you work with on the floor and the friends you make

  Worst thing

  Management not caring about their employees and more interested in filling the rooms and accepting residents who’s needs you cannot meet, getting paid less for the same work because of your age. The stress

  5.5

  Senior carer at Barchester Healthcare, November 2022

  Report this review

• Best thing

  The residents

  Worst thing

  Time not enough treated like shit

  3.4

  Kitchen staff at Barchester Healthcare, September 2022

  Report this review

• Best thing

  Friends I've made

  Worst thing

  Under staffed
  Not enough incentive to pick shifts up

  3.4

  Health care assistant at Barchester Healthcare, September 2022

  Report this review

• Best thing

  Having to choose you’re own hours

  Worst thing

  Sometimes the people depending on their experience. Usually out work place hires students on visas without any experience

  1.8

  Care assistant at Barchester Healthcare, August 2022

  Report this review

• Best thing

  Doing the actual care side and seeing smiles on residents faces

  Worst thing

  The management don’t praise or congratulate us often only criticism

  3.2

  Care assistant at Barchester Healthcare, August 2022

  Report this review

• Best thing

  Being there for the residents and making them happy.

  Worst thing

  Being short staffed, lack of respect, no help from management, no agency, possible overtime rate cut.

  6.4

  Care assistant at Barchester Healthcare, July 2022

  Report this review

• Best thing

  The care team are good and really do care for the residents within our care home. We enjoy enabling person centred care.

  Worst thing

  Lack of perks, not getting proper breaks. Getting given extra shifts, without prior notification. Getting offered to gain extra qualifications, but it isn’t followed through

  1.3

  Care assistant at Barchester Healthcare, July 2022

  Report this review

• Best thing

  The residents. They are lovely and make everything worthwhile. The only reason I haven’t left is because of them.

  Worst thing

  The managers speak to people like dirt and patronise you if you are younger than them. Constantly working short staffed because management refuse to pay extra for agency, I never take my full break and I feel berated if I do take my break. Always pressured to pick up extra shifts but the management will never join the carers on the floor if we are short. The senior carers sit in the nurses station all day chatting to the nurses while everyone else does the donkey work.

  1.0

  Care assistant at Barchester Healthcare, July 2022

  Report this review

• Best thing

  residents, progression in job and support with progressing ny career

  Worst thing

  rude management, divide between upstairs and downstairs resident in way of money spent on the area of home

  6.4

  Senior carer at Barchester Healthcare, May 2022

  Report this review

• Best thing

  Making a difference to people's lives.

  Worst thing

  Being short stagged and not getting enough support

  8.0

  Care assistant at Barchester Healthcare, April 2022

  Report this review