Barchester Healthcare

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Barchester Healthcare is a care group. They operate care homes and assisted living locations.

barchester.com

Barchester Healthcare job reviews

Showing 94 reviews

  • Best thing

    my job is fabulous I love it all

    Worst thing

    the paper work

    9.8

    Barchester Healthcare Activities coordinator, March 2024

  • Best thing

    The people we care for, the staff, and the home is a clean and well kept place to work.

    Worst thing

    Under staffed, exception from people high then us that dont understand the pressure to get everything done when staffing level, and ratios are lower then most other homes.

    7.8

    Barchester Healthcare Senior carer, March 2024

  • Best thing

    Working like term helping people out

    Worst thing

    No work together

    7.6

    Barchester Healthcare General assistant, February 2024

  • Worst thing

    Short staff and not getting a full month's pay 28 days paid monthly

    5.5

    Barchester Healthcare Health care assistant, February 2024

  • Best thing

    Making sure the residents are happy and feel safe

    Worst thing

    The higher management are ruthless!

    8.4

    Barchester Healthcare Carer, February 2024

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  • Best thing

    Seeing all the residents making sure they are happy and they have a great day and a good time.

    Worst thing

    Physical labour, staffing and equipment issues.

    2.3

    Barchester Healthcare Healthcare assistant, January 2024

  • Best thing

    Good yearly training sessions.

    Worst thing

    Work colleagues. Bunch of dishonest backstabbers

    6.0

    Barchester Healthcare Employee, December 2023

  • Best thing

    The pepole

    Worst thing

    On the go all the time

    5.5

    Barchester Healthcare HCA, October 2023

  • Best thing

    My wages on my account every month

    Worst thing

    People

    4.1

    Barchester Healthcare Employee, June 2023

  • Best thing

    Flexible

    Worst thing

    Manager not being proactive

    6.7

    Barchester Healthcare Administrator, June 2023

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  • Best thing

    Love the residents here

    Worst thing

    The stress and pressure from some of the residents

    6.8

    Barchester Healthcare HCA, May 2023

  • Best thing

    Challenging & constantly growing. Home environment.

    Worst thing

    Pay

    8.9

    Barchester Healthcare Employee, May 2023

  • Best thing

    looking after people

    Worst thing

    it's a toxic place to work. no support from management. she changes what she says often. bitching between staff is really bad and management don't care. you report safeguarding issue n they still allow said issue to work in building. you report concern other clients and nothing is done especially regarding nursing patients.

    6.0

    Barchester Healthcare Senior carer, March 2023

  • Best thing

    You get supports front the staff

    Worst thing

    When we are short and don't get time and half when we have to do the extra work when are short staffed

    4.9

    Barchester Healthcare Care assistant, February 2023

  • Best thing

    The team you work with on the floor and the friends you make

    Worst thing

    Management not caring about their employees and more interested in filling the rooms and accepting residents who’s needs you cannot meet, getting paid less for the same work because of your age. The stress

    5.5

    Barchester Healthcare Senior carer, November 2022

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  • Best thing

    The residents

    Worst thing

    Time not enough treated like shit

    3.4

    Barchester Healthcare Kitchen staff, September 2022

  • Best thing

    Friends I've made

    Worst thing

    Under staffed
    Not enough incentive to pick shifts up

    3.4

    Barchester Healthcare Health care assistant, September 2022

  • Best thing

    Having to choose you’re own hours

    Worst thing

    Sometimes the people depending on their experience. Usually out work place hires students on visas without any experience

    1.8

    Barchester Healthcare Care assistant, August 2022

  • Best thing

    Doing the actual care side and seeing smiles on residents faces

    Worst thing

    The management don’t praise or congratulate us often only criticism

    3.2

    Barchester Healthcare Care assistant, August 2022

  • Best thing

    Being there for the residents and making them happy.

    Worst thing

    Being short staffed, lack of respect, no help from management, no agency, possible overtime rate cut.

    6.4

    Barchester Healthcare Care assistant, July 2022

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  • Best thing

    The care team are good and really do care for the residents within our care home. We enjoy enabling person centred care.

    Worst thing

    Lack of perks, not getting proper breaks. Getting given extra shifts, without prior notification. Getting offered to gain extra qualifications, but it isn’t followed through

    1.3

    Barchester Healthcare Care assistant, July 2022

  • Best thing

    The residents. They are lovely and make everything worthwhile. The only reason I haven’t left is because of them.

    Worst thing

    The managers speak to people like dirt and patronise you if you are younger than them. Constantly working short staffed because management refuse to pay extra for agency, I never take my full break and I feel berated if I do take my break. Always pressured to pick up extra shifts but the management will never join the carers on the floor if we are short. The senior carers sit in the nurses station all day chatting to the nurses while everyone else does the donkey work.

    1.0

    Barchester Healthcare Care assistant, July 2022

  • Best thing

    residents, progression in job and support with progressing ny career

    Worst thing

    rude management, divide between upstairs and downstairs resident in way of money spent on the area of home

    6.4

    Barchester Healthcare Senior carer, May 2022

  • Best thing

    Making a difference to people's lives.

    Worst thing

    Being short stagged and not getting enough support

    8.0

    Barchester Healthcare Care assistant, April 2022

  • Best thing

    Very rewarding

    Worst thing

    Head office want it run like a hotel

    2.6

    Barchester Healthcare Senior carer, April 2022

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  • Best thing

    When you make someone happy.

    Worst thing

    Short staff

    9.8

    Barchester Healthcare Healthcare assistant, April 2022

  • Best thing

    Friendly atmosphere lovely work colleagues lovely care home

    Worst thing

    Short staffed not enough staff and lack of communication

    8.0

    Barchester Healthcare Carer, March 2022

  • Best thing

    Caring for people

    Worst thing

    Shift lengths

    3.4

    Barchester Healthcare Senior carer, March 2022

  • Best thing

    Working with great people

    Worst thing

    No sick pay

    7.6

    Barchester Healthcare Employee, March 2022

  • Best thing

    Looking after the residents

    Worst thing

    Staff not working

    8.4

    Barchester Healthcare Carer, March 2022

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  • Best thing

    Get to work with people and help them

    Worst thing

    Long hours and no sick pay

    3.4

    Barchester Healthcare Senior carer, March 2022

  • Best thing

    Hours I work. People I work with

    Worst thing

    Sometimes long hours

    8.9

    Barchester Healthcare Carer, February 2022

  • Best thing

    More days off because of working 12 hour shifts, free food, nicely kept building which Is comfortable to be in

    Worst thing

    If a fellow carer calls in sick and no replacement is found you are expected to do twice as much work to cover for it, this would mean looking after around 15 residents by yourself. Some staff get to choose which community they work on, others do not.

    4.2

    Barchester Healthcare Care assistant, February 2022

  • Best thing

    I get on with everybody and we all support each other.

    Worst thing

    Very demanding and hard work and its hard to keep up with tasks and I don't always get support from the boss.

    1.6

    Barchester Healthcare Kitchen assistant, December 2021

  • Best thing

    Making bonds with the residents

    Worst thing

    Not having enough time to speak with the residents, not enough time to do full personal care with them or hoisting them

    2.8

    Barchester Healthcare Health care assistant, December 2021

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  • Best thing

    Trying to spend some time with the residents

    Worst thing

    Management

    1.5

    Barchester Healthcare Care assistant, November 2021

  • Best thing

    Using my on iniciative

    Worst thing

    Too much paperwork

    7.1

    Barchester Healthcare Employee, November 2021

  • Best thing

    I work with some good people i work quite

    Worst thing

    I work quite alot on my own which i dont care for.

    7.0

    Barchester Healthcare Care assistant, October 2021

  • Best thing

    Work a weeks hours in 3 days.
    Like who I work with.

    Worst thing

    Stressful, barchester is massively profit orientated.
    Pay isn’t great for what you do but you get that everywhere

    5.0

    Barchester Healthcare Care assistant, October 2021

  • Best thing

    Caring for the elderly

    Worst thing

    Not enough staff

    7.6

    Barchester Healthcare Care assistant, October 2021

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  • Best thing

    The residents

    Worst thing

    The way staff speak to u

    1.8

    Barchester Healthcare Care assistant, October 2021

  • Best thing

    Caring for the residents

    Worst thing

    No recognition
    Poor pay

    2.1

    Barchester Healthcare Carer, September 2021

  • Best thing

    I feel I give a good level of care

    Worst thing

    The residents can be aggressive

    4.7

    Barchester Healthcare Support worker, August 2021

  • Best thing

    The people i care for are fantastic

    Worst thing

    Poor management long hours no respect to staff would not recommend working for them

    1.8

    Barchester Healthcare Healthcare assistant, July 2021

  • Best thing

    The patients and some of the night staff I work with.

    Worst thing

    Never enough staff always left short and put into dangerous situations with the type of patients we work with.

    1.0

    Barchester Healthcare Support worker, July 2021

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  • Best thing

    Making difference in someone's life

    Worst thing

    Short of staff

    5.0

    Barchester Healthcare HCA, July 2021

  • Best thing

    Make a difference to poorly people’s everyday life

    Worst thing

    Pay & no recognition. Big turnover of staff

    4.1

    Barchester Healthcare Health care assistant, June 2021

  • Best thing

    The training is the best I’ve come across and it makes me proud to work for Barchester.

    Worst thing

    Barchester seem to have a sink or swim attitude.

    6.4

    Barchester Healthcare Head of Housekeeping, June 2021

  • Best thing

    Very rewarding and privilege to help others

    Worst thing

    No appreciation, respect, no trust don't feel safe

    2.6

    Barchester Healthcare Senior carer, June 2021

  • Best thing

    Helping older people to live their daily lives

    Worst thing

    Never enough hours in the day to do the job properly,constantly understaffed

    1.8

    Barchester Healthcare Employee, June 2021