Care assistant at Barchester Healthcare

People in this role may also be known as care workers and assistants.

67 workers in this role at Barchester Healthcare have taken the survey.

How much does Barchester Healthcare pay care assistants?

Care assistant at Barchester Healthcare
£8.43–9.50
Typical range
£8.70–11.00

Care assistant employees at Barchester Healthcare are typically paid £8.43–9.50 an hour, based on data from 67 employees.

Compare pay rates at Barchester Healthcare

What is management like for care assistant employees at Barchester Healthcare?

134 employees told us the worst thing about this job…

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Bad
  • Head office doesn’t understand the frontline

    Do care assistants think Barchester Healthcare head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    7% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work

    Based on information from 58 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Good
  • Managers are respectful

    Do care assistants at Barchester Healthcare feel treated by respect by their managers?

    Most people feel treated with respect by their managers

    How we know this

    52% of people say they’re treated with respect by their managers

    Based on information from 58 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Here’s a recent review that mentions management:

  • Best thing

    Residents and colleagues! Great company to work for ,very supportive management!

    Worst thing

    Covid 19

    10.0

    Employee, February 2021

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What are the hours like for care assistant employees at Barchester Healthcare?

134 employees told us the worst thing about this job…

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Not great
  • Not easy to take sick leave

    How easy is it for care assistants to take sick leave at Barchester Healthcare?

    Most people find it hard to take sick leave

    How we know this

    42% of people report that it’s easy to take time off if they are sick

    Based on information from 50 job reviews

  • Shifts get changed at short notice

    Do Barchester Healthcare managers change care assistants shifts at short notice?

    Most managers change people’s shifts at short notice

    How we know this

    53% of people say their manager changes their shifts at the last minute

    Based on information from 62 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • People don’t get proper breaks

    Do care assistants at Barchester Healthcare get proper breaks?

    Most people don’t get proper breaks

    How we know this

    49% of people report that they get to take proper breaks

    Based on information from 59 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Less than 4 weeks notice of shifts

    How much notice do care assistants get of their shift pattern at Barchester Healthcare?

    Most people don’t get 4 weeks notice of when they’re working

    How we know this

    • 13% report getting one week notice or less
    • 27% report getting two weeks notice
    • 16% report getting three weeks notice
    • 37% report getting four weeks notice or more
    • 6% report having a fixed rota

    Based on information from 67 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Good
  • Easy to book holiday

    How easy is it for care assistants to book a holiday at Barchester Healthcare?

    Most people find it easy to book holidays

    How we know this

    52% of people report it’s easy to book holidays

    Based on information from 61 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good choice of shifts

    Do care assistants at Barchester Healthcare get to choose the shifts they work?

    Most people get enough choice over which shifts they work

    How we know this

    59% report that their manager gives them enough choice over which shifts they work

    Based on information from 63 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • No unpaid extra work

    Do care assistants at Barchester Healthcare do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work

    How we know this

    31% of people report that they do extra work that they don’t get paid for

    Based on information from 58 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Excellent
  • People don’t worry about getting enough hours

    Do care assistants at Barchester Healthcare worry about hours?

    People don’t worry about getting enough hours

    How we know this

    14% of people report they worry about getting enough hours

    Based on information from 66 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Here’s a recent review that mentions hours:

  • Best thing

    hours

    Worst thing

    cleaning a very dirty floor and toilet

    8.0

    Employee, April 2021

Find out what other people are saying about working at Barchester Healthcare

What is career progression like for care assistants at Barchester Healthcare?

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Not great
  • No career progression

    Are care assistants given support to progress at Barchester Healthcare?

    Only some people are given support to progress here

    How we know this

    In the last year, 47% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 55 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Excellent
  • Enough training

    Do care assistants get enough training when they start at Barchester Healthcare?

    People get enough training when they start

    How we know this

    77% of people report they got enough training when they started working here

    Based on information from 60 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

Latest reviews from care assistants at Barchester Healthcare

29 employees left their honest reviews of this employer…

You can read them by joining Breakroom for free today.

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  • Best thing

    The people i care for are fantastic

    Worst thing

    Poor management long hours no respect to staff would not recommend working for them

    3.0

    Employee, July 2021

  • Best thing

    I love our residents and caring for them, and some of the people I work with! The environment is good!

    2.8

    Employee, July 2021

  • Best thing

    Making difference in someone's life

    Worst thing

    Short of staff

    5.5

    Employee, July 2021

  • Best thing

    Make a difference to poorly people’s everyday life

    Worst thing

    Pay & no recognition. Big turnover of staff

    4.4

    Employee, June 2021

  • Worst thing

    To much stress to much pressure to much paperwork not enuff support

    4.0

    Employee, June 2021

  • Best thing

    Helping older people to live their daily lives

    Worst thing

    Never enough hours in the day to do the job properly,constantly understaffed

    3.0

    Employee, June 2021

  • Best thing

    The people I look after. The amazing staff I work with

    Worst thing

    Lack of management support staffing levels to low for residents needs

    3.8

    Employee, May 2021

  • Worst thing

    Long hours with not enough staff

    3.8

    Employee, May 2021

  • Best thing

    residents

    Worst thing

    Bad attitude from senior work collegues, egnored residents requests

    4.2

    Employee, May 2021

  • Best thing

    The people I work with.

    Worst thing

    Low pay for a very stressful job.

    2.7

    Health care assistant, March 2021

  • Best thing

    Not too much stress. Nice friendly colleagues, rewarding helping the elderly.

    Worst thing

    Not great pay. Management changes too often.

    8.9

    Care assistant, March 2021

  • Best thing

    The staff and residents

    Worst thing

    Short staff no time to give residents quality time

    2.6

    Employee, March 2021

  • Best thing

    I love been a carer and looking after patients . I love interacting and seeing them progress and some go home .

    Worst thing

    I feel we aren’t praised enough and rewarded enough it always seems to be the same people that get rewarded when we do so much .

    6.5

    Employee, March 2021

  • Best thing

    The colleagues I work with and the residents I look after are all the best people

    Worst thing

    The pay, the hours and working weekends

    4.8

    Employee, March 2021

  • Best thing

    Helping people

    Worst thing

    Working too many weekends

    7.2

    Care assistant, February 2021

  • Best thing

    I love caring for the residents

    Worst thing

    The pay and the environment and lack of facilities for the residents

    5.2

    Employee, February 2021

  • Best thing

    The resiedents

    Worst thing

    Not enough staff

    6.0

    Care assistant, February 2021

  • Best thing

    The residents
    Staff

    Worst thing

    No sick pay
    Working weekends

    7.9

    Carer, January 2021

  • Best thing

    We work as a team and when short staffed we pull together

    Worst thing

    Fast paced on my feet for 12 hrs a day

    7.4

    Carer, January 2021

  • Best thing

    I enjoy chatting and listening to the people which live in the care home.
    I work with some great people there, I enjoy chatting and working with them.

    Worst thing

    Not doing a good job, because we are not given enough time or staff to do the job correctly.
    Seeing residence unhappy and not having the time to spend with them to support them.

    5.5

    Care assistant, November 2020

  • Best thing

    Staff are there for you and it is a rewarding job

    Worst thing

    Manager does know how to respect staff

    4.8

    Care assistant, November 2020

  • Best thing

    Making my residents smile and laugh

    2.2

    Care assistant, October 2020

  • Best thing

    Residents and colleagues

    Worst thing

    Pay. Lack of staff.

    6.5

    Employee, October 2020

  • Best thing

    love my co workers
    Love my bosses
    Flexibility with hours
    Understanding about personal situations etc

    Worst thing

    situations that we cannot fix ourselves and having to rely on outside assistance that takes far too long

    7.4

    Care assistant, August 2020

  • Best thing

    The people i work with and the residents

    Worst thing

    Minimum wage and no respect or understanding from anyone higher up in the company

    4.0

    Care assistant, August 2020

  • Best thing

    Working with other people

    Worst thing

    Staff

    6.0

    Care assistant, July 2020

  • Best thing

    Great team relationships

    Worst thing

    Too much to do and not enough time

    7.6

    Health care assistant, July 2020

  • Best thing

    Working with people who are vonurable

    Worst thing

    Strees

    3.7

    Health care assistant, March 2020

  • Best thing

    Helping residents

    Worst thing

    Not getting recognition

    5.2

    Carer, February 2020

Latest vacancies for care assistants at Barchester Healthcare

See all Barchester Healthcare care assistant jobs

How Barchester Healthcare ranks

Barchester Healthcare ranks joint 91st to work for in care worker or assistant employers

  1. 86= PrimeLife
    5.0
  2. 91= Barchester Healthcare
    4.9
  3. 91= TLC Care
    4.9