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7.1

B&Q retail or sales assistant jobs

How much does B&Q pay retail and sales assistants per hour?

£8.26–9.09 from 93 retail and sales assistants at B&Q

Compare pay rates at B&Q

Showing 40 reviews from:

  • Best thing

    Colleagues.

    Worst thing

    Sexism, management and customers attitude to women, aggressions and threats from customers.

    1.5

    Customer assistant, February 2021

    • £7,000 per year, working a 20 hour week
    • 25 or older
    • 1–3 years experience
  • Best thing

    Colleagues make the job fun, it’s a hard rewarding job

    Worst thing

    Difficult customers

    9.4

    Checkout operator, February 2021

    • £8.72 per hour
    • 25 or older
    • 1–3 years experience
  • Best thing

    Having a varied job role. The time passes quickly

    Worst thing

    Shift work. It is unnecessary.

    5.8

    Customer assistant, February 2021

    • £13,600 per year, working a 30 hour week
    • 25 or older
    • 1–3 years experience
  • Best thing

    The hours are regular and occasionally overtime’s available but not compulsory, often bargains are available to staff before customers. 1hour lunch breaks are great and I always take them at a reasonable time. The workplace is local and some colleagues are friendly, there’s often someone who can handle Amy issues customers present to you.

    Worst thing

    Unskilled management team who have their own agendas, often trying to give different instructions through the day. Petty school playground mentality amongst staff and many who bring their outside issues into the workplace. Equipment to carry out different work tasks is very limited preventing effective and satisfactory customer service.

    7.4

    Customer advisor, February 2021

    • £8.72 per hour
    • 25 or older
    • 1–3 years experience
  • Best thing

    Good team and no stress. Varied day and duties.

    9.5

    Customer advisor, February 2021

    • £8.72 per hour
    • 25 or older
    • 1–3 years experience
  • Best thing

    Our team

    Worst thing

    Rude customers
    Not enough staff sometimes
    Multitasking to many things

    6.3

    Customer advisor, February 2021

    • £8.72 per hour
    • 25 or older
    • More than 3 years experience
  • Best thing

    B&Q is a great place to work

    9.4

    Shop assistant, January 2021

    • £8.78 per hour
    • 25 or older
    • 1–3 years experience
  • Best thing

    been there for 20 years know the job inside out

    Worst thing

    Because ive been they for so long they just leave me to get on with it with not much support .

    5.5

    Customer advisor, January 2021

    • £8.72 per hour
    • 25 or older
    • More than 3 years experience
  • Best thing

    Sometimes you get lounge around and be quite easy and simple day.

    Worst thing

    Always expected more than being a possibility to do it and get told off about it

    2.1

    Customer advisor, December 2020

    • £9.50 per hour
    • 21–24 years old
    • 1–3 years experience
  • Best thing

    Learning a lot, good conditions and not too hard

    Worst thing

    Trying your best and still being told you’re not doing enough work

    8.0

    Customer advisor, November 2020

    • £8.72 per hour
    • Under 18 years old
    • 1–3 years experience
  • Best thing

    I love my fellow store colleagues

    Worst thing

    Management and the condition of the place. I’ve been forced out because of bullying in the workplace

    2.6

    Customer assistant, November 2020

    • £8.70 per hour
    • 18–20 years old
    • 1–3 years experience
  • Best thing

    The pay

    Worst thing

    Some managers don't do any work and only complain about everything

    6.8

    Customer advisor, November 2020

    • £9.20 per hour
    • Under 18 years old
    • Less than a year experience
  • Best thing

    Good pay for age

    Worst thing

    heavy work loads

    7.6

    Customer assistant, November 2020

    • £8.50 per hour
    • Under 18 years old
    • Less than a year experience
  • Best thing

    Fluency, the people and there is always something to do.

    Worst thing

    Working on your own.

    9.4

    Customer advisor, November 2020

    • £8.70 per hour
    • Under 18 years old
    • Less than a year experience
  • Best thing

    Team are great, managers are nice. Opportunities to get extra training and overtime at busier times. My manager fits my rota around sixth form.

    Worst thing

    As it is a DIY store customers ask alot of questions about products which you may know nothing about, sometimes they will get annoyed if you do not know the answer. Delivery days can be a bit frantic particularly, when having to balance it with other duties such as paint mixing if you work in Décor.

    8.3

    Customer advisor, November 2020

    • £8.98 per hour
    • Under 18 years old
    • Less than a year experience
  • Best thing

    People I work with

    Worst thing

    Management not always great. Difficult to get contract increases. Promotion not often based on who is most or best experienced.

    8.1

    Customer advisor, July 2020

    • £8.72 per hour
    • 25 or older
    • 1–3 years experience
  • Best thing

    The people I work with, they treat me well. My supervisor always checks I'm okay and is (usually) open to changing shifts if other commitments come up (funerals, christening, etc...)

    Worst thing

    Sometimes it feels like management put earning money from sales as more important than our wellbeing (e.g. a customer will tell and swear at us but management won't do anything about it such as asking them to leave). When asked to do longer hours (8/9 hours) you sometimes have to almost 'fight' for your breaks which can get very annoying.

    7.4

    Customer advisor, June 2020

    • £8.75 per hour
    • 25 or older
    • 1–3 years experience
  • Best thing

    The people I work with

    Worst thing

    Total lack of communication, logic and caring

    4.7

    Customer advisor, June 2020

    • £8.72 per hour
    • 25 or older
    • More than 3 years experience
  • Best thing

    People I work with

    Worst thing

    Late finishes

    4.2

    Sales Assistant, May 2020

    • £17,700 per year, working a 39 hour week
    • 25 or older
    • Less than a year experience
  • Best thing

    Left to do my job most of the time

    6.1

    Customer assistant, April 2020

    • £8.35 per hour
    • 25 or older
    • More than 3 years experience
  • Best thing

    Knowing the people

    Worst thing

    Putting more responsibility on everyone with no wage increases

    4.9

    Customer advisor, March 2020

    • £8.37 per hour
    • 25 or older
    • More than 3 years experience
  • Best thing

    The people are great

    Worst thing

    The management make life unberable !

    6.7

    Customer advisor, February 2020

    • £8.35 per hour
    • 45–54 years old
    • More than 3 years experience
  • Best thing

    The staff

    Worst thing

    The amount of responsibility

    2.5

    Customer advisor, January 2020

    • £8.70 per hour
    • 34–44 years old
    • Less than a year experience
  • Best thing

    People I work with

    Worst thing

    Heavy lifting

    10.0

    Customer advisor, December 2019

    • £8.25 per hour
    • 34–44 years old
    • 1–3 years experience
  • Best thing

    People

    Worst thing

    Huge range of products

    7.2

    Customer assistant, November 2019

    • £6,900 per year, working a 16 hour week
    • 18–20 years old
    • Less than a year experience
  • Best thing

    Other people

    Worst thing

    Standing up all day

    10.0

    Customer assistant, November 2019

    • £8.35 per hour
    • 18–20 years old
    • Less than a year experience
  • Best thing

    People there

    Worst thing

    Inconsistency of managers

    4.2

    Customer advisor, November 2019

    • £8.33 per hour
    • 18–20 years old
    • 1–3 years experience
  • Best thing

    Left alone to do it

    Worst thing

    Too many things to do and not enough people

    8.1

    Customer advisor, September 2019

    • £8.05 per hour
    • 45–54 years old
  • Best thing

    Colleagues

    Worst thing

    Managers not being very helpful

    8.1

    Customer advisor, September 2019

    • £8.23 per hour
    • 21–24 years old
  • Best thing

    My co workers

    Worst thing

    Rude customers

    7.0

    Customer advisor, September 2019

    • £8.67 per hour
    • 25 or older
  • Best thing

    Staff

    Worst thing

    Home and work life balance

    8.6

    Customer service, September 2019

    • £8.35 per hour
    • 25 or older
  • Best thing

    Enjoy meeting the customers and team

    Worst thing

    Moaning customers

    8.5

    Customer advisor, September 2019

    • £6,500 per year, working a 15 hour week
    • 25 or older
  • Best thing

    The people I work with

    Worst thing

    What is expected of you

    6.1

    Customer advisor, September 2019

    • £8.16 per hour
    • 18–20 years old
  • Best thing

    Helping customers

    Worst thing

    No support when needed

    7.6

    Customer advisor, September 2019

    • £8.88 per hour
    • 25 or older
  • Best thing

    Meeting people and learning new skills

    Worst thing

    Having to cover for people who can’t do their job

    6.1

    Customer advisor, September 2019

    • £8.89 per hour
    • 25 or older
  • Best thing

    The team are the best people to work with

    Worst thing

    Can be quite pressuring about overtime

    8.1

    Customer advisor, September 2019

    • £8.35 per hour
    • 18–20 years old
  • Best thing

    Having a friendly team to work with

    Worst thing

    Mangers not communicating well

    7.9

    Customer advisor, September 2019

    • £13,000 per year, working a 30 hour week
    • 18–20 years old
  • Best thing

    The staff are like one big family and close to home

    Worst thing

    Way to much lifting I'm a plumber and a builder forklift operator to be honest I dont no what my job title is any more may be do.it all man for minimum wage

    6.8

    Customer advisor, September 2019

    • £8.31 per hour
    • 25 or older
  • Best thing

    hassle free

    Worst thing

    could do with extra staff

    9.4

    Customer advisor, September 2019

    • £9.24 per hour
    • 25 or older
  • Best thing

    Putting stock out on the shelves

    Worst thing

    Dealing with rude customers

    4.0

    Customer advisor, September 2019

    • £8.35 per hour
    • 25 or older

Current B&Q retail or sales assistant jobs

It doesn't look like B&Q are currently hiring.

B&Q ranks joint 12th to work for in retail or sales assistant employers

  1. 12= B&Q
    7.1
  2. 12= Central England Co-operative Food
    7.1
  3. 12= John Lewis & Partners
    7.1