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6.9/10

B&Q retail or sales assistant jobs

How much does B&Q pay retail and sales assistants per hour?

£8.25–9.05 from 68 retail and sales assistants at B&Q

Compare pay rates at B&Q

Showing 31 reviews from:

  • Best thing

    Learning a lot, good conditions and not too hard

    Worst thing

    Trying your best and still being told you’re not doing enough work

    Customer advisor, November 2020

    • £8.72 per hour
    • Under 18 years old
    • 1–3 years experience
    8.0/10
  • Best thing

    I love my fellow store colleagues

    Worst thing

    Management and the condition of the place. I’ve been forced out because of bullying in the workplace

    Customer assistant, November 2020

    • £8.70 per hour
    • 18–20 years old
    • 1–3 years experience
    2.6/10
  • Best thing

    The pay

    Worst thing

    Some managers don't do any work and only complain about everything

    Customer advisor, November 2020

    • £9.20 per hour
    • Under 18 years old
    • Less than a year experience
    6.8/10
  • Best thing

    Good pay for age

    Worst thing

    heavy work loads

    Customer assistant, November 2020

    • £8.50 per hour
    • Under 18 years old
    • Less than a year experience
    7.6/10
  • Best thing

    Fluency, the people and there is always something to do.

    Worst thing

    Working on your own.

    Customer advisor, November 2020

    • £8.70 per hour
    • Under 18 years old
    • Less than a year experience
    9.4/10
  • Best thing

    Team are great, managers are nice. Opportunities to get extra training and overtime at busier times. My manager fits my rota around sixth form.

    Worst thing

    As it is a DIY store customers ask alot of questions about products which you may know nothing about, sometimes they will get annoyed if you do not know the answer. Delivery days can be a bit frantic particularly, when having to balance it with other duties such as paint mixing if you work in Décor.

    Customer advisor, November 2020

    • £8.98 per hour
    • Under 18 years old
    • Less than a year experience
    8.3/10
  • Best thing

    People I work with

    Worst thing

    Management not always great. Difficult to get contract increases. Promotion not often based on who is most or best experienced.

    Customer advisor, July 2020

    • £8.72 per hour
    • 25 or older
    • 1–3 years experience
    8.1/10
  • Best thing

    The people I work with, they treat me well. My supervisor always checks I'm okay and is (usually) open to changing shifts if other commitments come up (funerals, christening, etc...)

    Worst thing

    Sometimes it feels like management put earning money from sales as more important than our wellbeing (e.g. a customer will tell and swear at us but management won't do anything about it such as asking them to leave). When asked to do longer hours (8/9 hours) you sometimes have to almost 'fight' for your breaks which can get very annoying.

    Customer advisor, June 2020

    • £8.75 per hour
    • 25 or older
    • 1–3 years experience
    7.4/10
  • Best thing

    The people I work with

    Worst thing

    Total lack of communication, logic and caring

    Customer advisor, June 2020

    • £8.72 per hour
    • 25 or older
    • More than 3 years experience
    4.7/10
  • Best thing

    People I work with

    Worst thing

    Late finishes

    Sales Assistant, May 2020

    • £17,700 per year, working a 39 hour week
    • 25 or older
    • Less than a year experience
    4.2/10
  • Best thing

    Left to do my job most of the time

    Customer assistant, April 2020

    • £8.35 per hour
    • 25 or older
    • More than 3 years experience
    6.1/10
  • Best thing

    Knowing the people

    Worst thing

    Putting more responsibility on everyone with no wage increases

    Customer advisor, March 2020

    • £8.37 per hour
    • 25 or older
    • More than 3 years experience
    4.9/10
  • Best thing

    The people are great

    Worst thing

    The management make life unberable !

    Customer advisor, February 2020

    • £8.35 per hour
    • 45–54 years old
    • More than 3 years experience
    6.7/10
  • Best thing

    The staff

    Worst thing

    The amount of responsibility

    Customer advisor, January 2020

    • £8.70 per hour
    • 34–44 years old
    • Less than a year experience
    2.5/10
  • Best thing

    People I work with

    Worst thing

    Heavy lifting

    Customer advisor, December 2019

    • £8.25 per hour
    • 34–44 years old
    • 1–3 years experience
    10.0/10
  • Best thing

    People

    Worst thing

    Huge range of products

    Customer assistant, November 2019

    • £6,900 per year, working a 16 hour week
    • 18–20 years old
    • Less than a year experience
    7.2/10
  • Best thing

    Other people

    Worst thing

    Standing up all day

    Customer assistant, November 2019

    • £8.35 per hour
    • 18–20 years old
    • Less than a year experience
    10.0/10
  • Best thing

    People there

    Worst thing

    Inconsistency of managers

    Customer advisor, November 2019

    • £8.33 per hour
    • 18–20 years old
    • 1–3 years experience
    4.2/10
  • Best thing

    Left alone to do it

    Worst thing

    Too many things to do and not enough people

    Customer advisor, September 2019

    • £8.05 per hour
    • 45–54 years old
    8.1/10
  • Best thing

    Colleagues

    Worst thing

    Managers not being very helpful

    Customer advisor, September 2019

    • £8.23 per hour
    • 21–24 years old
    8.1/10
  • Best thing

    My co workers

    Worst thing

    Rude customers

    Customer advisor, September 2019

    • £8.67 per hour
    • 25 or older
    7.0/10
  • Best thing

    Staff

    Worst thing

    Home and work life balance

    Customer service, September 2019

    • £8.35 per hour
    • 25 or older
    8.6/10
  • Best thing

    Enjoy meeting the customers and team

    Worst thing

    Moaning customers

    Customer advisor, September 2019

    • £6,500 per year, working a 15 hour week
    • 25 or older
    8.5/10
  • Best thing

    The people I work with

    Worst thing

    What is expected of you

    Customer advisor, September 2019

    • £8.16 per hour
    • 18–20 years old
    6.1/10
  • Best thing

    Helping customers

    Worst thing

    No support when needed

    Customer advisor, September 2019

    • £8.88 per hour
    • 25 or older
    7.6/10
  • Best thing

    Meeting people and learning new skills

    Worst thing

    Having to cover for people who can’t do their job

    Customer advisor, September 2019

    • £8.89 per hour
    • 25 or older
    6.1/10
  • Best thing

    The team are the best people to work with

    Worst thing

    Can be quite pressuring about overtime

    Customer advisor, September 2019

    • £8.35 per hour
    • 18–20 years old
    8.1/10
  • Best thing

    Having a friendly team to work with

    Worst thing

    Mangers not communicating well

    Customer advisor, September 2019

    • £13,000 per year, working a 30 hour week
    • 18–20 years old
    7.9/10
  • Best thing

    The staff are like one big family and close to home

    Worst thing

    Way to much lifting I'm a plumber and a builder forklift operator to be honest I dont no what my job title is any more may be do.it all man for minimum wage

    Customer advisor, September 2019

    • £8.31 per hour
    • 25 or older
    6.8/10
  • Best thing

    hassle free

    Worst thing

    could do with extra staff

    Customer advisor, September 2019

    • £9.24 per hour
    • 25 or older
    9.4/10
  • Best thing

    Putting stock out on the shelves

    Worst thing

    Dealing with rude customers

    Customer advisor, September 2019

    • £8.35 per hour
    • 25 or older
    4.0/10

Current B&Q retail or sales assistant jobs

B&Q currently has 1 job in:

B&Q ranks joint 14th to work for in retail or sales assistant employers

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