Looking for a job?

Back to B&Q

7.0

B&Q job reviews

Showing 60 reviews from:

  • Best thing

    B&Q is a great place to work

    9.4

    Shop assistant, January 2021

    • £8.78 per hour
    • 25 or older
    • 1–3 years experience
  • Best thing

    been there for 20 years know the job inside out

    Worst thing

    Because ive been they for so long they just leave me to get on with it with not much support .

    5.5

    Customer advisor, January 2021

    • £8.72 per hour
    • 25 or older
    • More than 3 years experience
  • Best thing

    Sometimes you get lounge around and be quite easy and simple day.

    Worst thing

    Always expected more than being a possibility to do it and get told off about it

    2.1

    Customer advisor, December 2020

    • £9.50 per hour
    • 21–24 years old
    • 1–3 years experience
  • Best thing

    Loads of overtime

    Worst thing

    Constantly being tired

    8.4

    Warehouse operative, December 2020

    • £13.00 per hour
    • 25 or older
    • More than 3 years experience
  • Best thing

    Discount

    Worst thing

    Hours, pay, breaks, high expectations from management who sit and do nothing

    3.8

    Showroom advisor, December 2020

    • £8.72 per hour
    • 18–20 years old
    • 1–3 years experience
  • Best thing

    Learning a lot, good conditions and not too hard

    Worst thing

    Trying your best and still being told you’re not doing enough work

    8.0

    Customer advisor, November 2020

    • £8.72 per hour
    • Under 18 years old
    • 1–3 years experience
  • Best thing

    I love my fellow store colleagues

    Worst thing

    Management and the condition of the place. I’ve been forced out because of bullying in the workplace

    2.6

    Customer assistant, November 2020

    • £8.70 per hour
    • 18–20 years old
    • 1–3 years experience
  • Best thing

    The pay

    Worst thing

    Some managers don't do any work and only complain about everything

    6.8

    Customer advisor, November 2020

    • £9.20 per hour
    • Under 18 years old
    • Less than a year experience
  • Best thing

    Good pay for age

    Worst thing

    heavy work loads

    7.6

    Customer assistant, November 2020

    • £8.50 per hour
    • Under 18 years old
    • Less than a year experience
  • Best thing

    Fluency, the people and there is always something to do.

    Worst thing

    Working on your own.

    9.4

    Customer advisor, November 2020

    • £8.70 per hour
    • Under 18 years old
    • Less than a year experience
  • Best thing

    Team are great, managers are nice. Opportunities to get extra training and overtime at busier times. My manager fits my rota around sixth form.

    Worst thing

    As it is a DIY store customers ask alot of questions about products which you may know nothing about, sometimes they will get annoyed if you do not know the answer. Delivery days can be a bit frantic particularly, when having to balance it with other duties such as paint mixing if you work in Décor.

    8.3

    Customer advisor, November 2020

    • £8.98 per hour
    • Under 18 years old
    • Less than a year experience
  • Best thing

    Easy, fun

    Worst thing

    Low pay, long commute

    7.8

    Stockflow, October 2020

    • £17,700 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience
  • Best thing

    Having people around that care, even though you only work with them

    Worst thing

    Stressful, doing 6 people’s job in one role now, added jobs to our normal role

    7.9

    Customer advisor, October 2020

    • Manages people
    • £8.71 per hour
    • 25 or older
    • More than 3 years experience
  • Best thing

    People I work with

    Worst thing

    No work - home balance

    6.8

    Customer advisor, September 2020

    • £8.71 per hour
    • 21–24 years old
    • 1–3 years experience
  • Best thing

    everyone is friendly

    Worst thing

    i get put on the rota for overtime without being told

    6.6

    Front end advisor, September 2020

    • £8.75 per hour
    • 18–20 years old
    • 1–3 years experience
  • Best thing

    Customer service, making a difference.

    Worst thing

    The odd customer but that is to be expected in a retail world.

    9.5

    Customer advisor, August 2020

    • £9.31 per hour
    • 25 or older
    • More than 3 years experience
  • Best thing

    The team I work with and the customers

    Worst thing

    Working nearly every weekend

    5.2

    Tradepoint customer advisor, August 2020

    • £8.75 per hour
    • 25 or older
    • More than 3 years experience
  • Best thing

    Flexibility with shifts, plenty of overtime available

    Worst thing

    Understaffed days and when management are a little stressed can take it out on lower grade staff

    7.0

    Customer advisor, July 2020

    • £8.72 per hour
    • 18–20 years old
    • 1–3 years experience
  • Best thing

    Kitchen designs

    Worst thing

    not being on my department

    5.2

    Showroom advisor-b&q, July 2020

    • £10.13 per hour
    • 25 or older
    • More than 3 years experience
  • Best thing

    People I work with

    Worst thing

    Management not always great. Difficult to get contract increases. Promotion not often based on who is most or best experienced.

    8.1

    Customer advisor, July 2020

    • £8.72 per hour
    • 25 or older
    • 1–3 years experience
  • Best thing

    Fast paced ever changing and great team work

    Worst thing

    Unsocial hours

    8.2

    Trading manager, July 2020

    • Manages people
    • £27,500 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience
  • Best thing

    The team I work with

    Worst thing

    Very stressful and don’t get much support

    5.2

    Ca, July 2020

    • £8.75 per hour
    • 25 or older
    • More than 3 years experience
  • Best thing

    The team I work with

    Worst thing

    The notice on shifts. The way the store is run. The underdeploment of staff...

    3.8

    Showroom advisor, June 2020

    • £9.52 per hour
    • 25 or older
    • 1–3 years experience
  • Best thing

    Great team

    Worst thing

    We need more staff

    8.9

    Team leader, June 2020

    • Manages people
    • £22,400 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience
  • Best thing

    The people I work with, they treat me well. My supervisor always checks I'm okay and is (usually) open to changing shifts if other commitments come up (funerals, christening, etc...)

    Worst thing

    Sometimes it feels like management put earning money from sales as more important than our wellbeing (e.g. a customer will tell and swear at us but management won't do anything about it such as asking them to leave). When asked to do longer hours (8/9 hours) you sometimes have to almost 'fight' for your breaks which can get very annoying.

    7.4

    Customer advisor, June 2020

    • £8.75 per hour
    • 25 or older
    • 1–3 years experience
  • Best thing

    The people I work with

    Worst thing

    Total lack of communication, logic and caring

    4.7

    Customer advisor, June 2020

    • £8.72 per hour
    • 25 or older
    • More than 3 years experience
  • Best thing

    People I work with

    Worst thing

    Late finishes

    4.2

    Sales Assistant, May 2020

    • £17,700 per year, working a 39 hour week
    • 25 or older
    • Less than a year experience
  • Best thing

    Left to do my job most of the time

    6.1

    Customer assistant, April 2020

    • £8.35 per hour
    • 25 or older
    • More than 3 years experience
  • Best thing

    Customers and making sure that they have the right goods to get the job done properly.

    Worst thing

    There are no bad things about my job

    7.8

    Customer advisors, April 2020

    • £8.40 per hour
    • 25 or older
    • More than 3 years experience
  • Best thing

    The team

    Worst thing

    Recognition, payment issues

    8.1

    Team Leader, March 2020

    • Manages people
    • £10.00 per hour
    • 25 or older
    • More than 3 years experience
  • Best thing

    Knowing the people

    Worst thing

    Putting more responsibility on everyone with no wage increases

    4.9

    Customer advisor, March 2020

    • £8.37 per hour
    • 25 or older
    • More than 3 years experience
  • Best thing

    The people are great

    Worst thing

    The management make life unberable !

    6.7

    Customer advisor, February 2020

    • £8.35 per hour
    • 45–54 years old
    • More than 3 years experience
  • Best thing

    The staff

    Worst thing

    The amount of responsibility

    2.5

    Customer advisor, January 2020

    • £8.70 per hour
    • 34–44 years old
    • Less than a year experience
  • Best thing

    People I work with

    Worst thing

    Heavy lifting

    10.0

    Customer advisor, December 2019

    • £8.25 per hour
    • 34–44 years old
    • 1–3 years experience
  • Best thing

    People

    Worst thing

    Huge range of products

    7.2

    Customer assistant, November 2019

    • £6,900 per year, working a 16 hour week
    • 18–20 years old
    • Less than a year experience
  • Best thing

    Other people

    Worst thing

    Standing up all day

    10.0

    Customer assistant, November 2019

    • £8.35 per hour
    • 18–20 years old
    • Less than a year experience
  • Best thing

    People there

    Worst thing

    Inconsistency of managers

    4.2

    Customer advisor, November 2019

    • £8.33 per hour
    • 18–20 years old
    • 1–3 years experience
  • Best thing

    Left too get on with it

    Worst thing

    Constantly lifting

    8.7

    Warehouse colleague, September 2019

    • £9.74 per hour
    • 65 or older
  • Best thing

    I enjoy the job and working with my colleagues

    Worst thing

    Getting paid a lot less than 2 years ago as commission has stopped being paid

    5.2

    Showroom customer advisor, September 2019

    • £9.30 per hour
    • 65 or older
  • Best thing

    Staff and customers

    Worst thing

    Opening hours to long

    8.6

    Team leader, September 2019

    • Manages people
    • £20,000 per year, working a 39 hour week
    • 45–54 years old
  • Best thing

    Taking your breaks when and where you want (within WTD)

    Worst thing

    Shocking Organisation

    6.4

    Delivery driver, September 2019

    • £16,000 per year, working a 40 hour week
    • 18–20 years old
  • Best thing

    Left alone to do it

    Worst thing

    Too many things to do and not enough people

    8.1

    Customer advisor, September 2019

    • £8.05 per hour
    • 45–54 years old
  • Best thing

    Colleagues

    Worst thing

    Managers not being very helpful

    8.1

    Customer advisor, September 2019

    • £8.23 per hour
    • 21–24 years old
  • Best thing

    Colleagues

    Worst thing

    No progression no matter how hard you work

    4.2

    Showroom advisor, September 2019

    • £8.73 per hour
    • 25 or older
  • Best thing

    My co workers

    Worst thing

    Rude customers

    7.0

    Customer advisor, September 2019

    • £8.67 per hour
    • 25 or older
  • Best thing

    My option seems to be valued

    Worst thing

    To many changes of systems

    6.3

    Trade expert, September 2019

    • £21,500 per year, working a 39 hour week
    • 25 or older
  • Best thing

    Staff

    Worst thing

    Home and work life balance

    8.6

    Customer service, September 2019

    • £8.35 per hour
    • 25 or older
  • Best thing

    Enjoy meeting the customers and team

    Worst thing

    Moaning customers

    8.5

    Customer advisor, September 2019

    • £6,500 per year, working a 15 hour week
    • 25 or older
  • Best thing

    Everyday is different and we have such a friendly strong team to help us through the day. Lovely place of work

    8.7

    Showrooms advisor, September 2019

    • £8.85 per hour
    • 21–24 years old
  • Best thing

    The team i work with

    8.6

    Customer administrator, September 2019

    • £8.35 per hour
    • 25 or older