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B&Q

diy.com

Breakroom Rating based on 104 job reviews

6.8/10
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B&Q job reviews

Find out what B&Q jobs are really like…

104 B&Q employees have compared their jobs on Breakroom. Find out what they say about pay, hours, shifts and more.

See reviews matching:

  • 8.3/10

    Manager

    • Manages people
    • £23,100 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to take holidays
    2. Proper sick pay
    3. Employer doesn’t understand what’s happening on the ground
    Find out more
    August 2020
  • 5.5/10

    Tradepoint customer advisor

    • £8.75 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Treated with respect
    2. No paid breaks
    3. Doesn’t recommend their team

    Best thing

    The team I work with and the customers

    Worst thing

    Working nearly every weekend

    Find out more
    August 2020
  • 4.9/10

    Customer adviser

    • £8.73 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Get proper breaks
    2. Haven’t had any opportunities to progress
    3. Doing unpaid extra work
    Find out more
    July 2020
  • 6.4/10

    Showrooms advisor

    • £9.22 per hour
    • 21–24 years old
    • 1–3 years experience

    What they say about their job

    1. Safe workplace
    2. Get proper breaks
    3. Two weeks notice of their shifts
    Find out more
    July 2020
  • 5.5/10

    Sales

    • £8.76 per hour
    • 25 or older
    • Less than a year experience

    What they say about their job

    1. Not working lots of extra hours
    2. Hard to change shifts
    3. No paid breaks

    Best thing

    Its work

    Worst thing

    The pay

    Find out more
    July 2020
  • 9.4/10

    Customer assistant

    • £8.72 per hour
    • 18–20 years old
    • Less than a year experience

    What they say about their job

    1. Get proper breaks
    2. Have had opportunities to progress
    3. No unpaid extra work
    Find out more
    July 2020
  • 6.8/10

    Customer advisor

    • £8.72 per hour
    • 18–20 years old
    • 1–3 years experience

    What they say about their job

    1. Easy to change shifts
    2. Easy to take holidays
    3. Haven’t had any opportunities to progress

    Best thing

    Flexibility with shifts, plenty of overtime available

    Worst thing

    Understaffed days and when management are a little stressed can take it out on lower grade staff

    Find out more
    July 2020
  • 9.4/10

    Customer advisor

    • £17,700 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Safe workplace
    2. Enough training
    3. Managers don’t change their shifts at short notice
    Find out more
    July 2020
  • 3.3/10

    Gardening

    • £8.72 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Not working lots of extra hours
    2. No paid breaks
    3. Two weeks notice of their shifts
    Find out more
    July 2020
  • 6.6/10

    Customer advisor

    • £8.73 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to change shifts
    2. Enough training
    3. Doesn’t recommend their team
    Find out more
    July 2020
  • 8.2/10

    Trading manager

    • Manages people
    • £29,000 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Proper sick pay
    2. Four weeks notice of their shifts
    3. Doing unpaid extra work
    Find out more
    July 2020
  • 5.5/10

    Showroom advisor-b&q

    • £10.13 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Enough training
    2. Two weeks notice of their shifts
    3. Managers change their shifts at short notice

    Best thing

    Kitchen designs

    Worst thing

    not being on my department

    Find out more
    July 2020
  • 7.9/10

    Customer advisor

    • £8.72 per hour
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Get proper breaks
    2. Easy to change shifts
    3. Two weeks notice of their shifts

    Best thing

    People I work with

    Worst thing

    Management not always great. Difficult to get contract increases. Promotion not often based on who is most or best experienced.

    Find out more
    July 2020
  • 8.2/10

    Trading manager

    • Manages people
    • £27,500 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Safe workplace
    2. Recommends their team
    3. Managers change their shifts at short notice

    Best thing

    Fast paced ever changing and great team work

    Worst thing

    Unsocial hours

    Find out more
    July 2020
  • 9.3/10

    Customer advisor

    • £8.73 per hour
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Not stressed
    2. Get proper breaks
    3. Recommends their team

    Best thing

    People

    Find out more
    July 2020
  • 5.5/10

    Ca

    • £8.75 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Get proper breaks
    2. Stressed
    3. Managers change their shifts at short notice

    Best thing

    The team I work with

    Worst thing

    Very stressful and don’t get much support

    Find out more
    July 2020
  • 8.7/10

    Trading manager

    • Manages people
    • £25,000 per year, working a 39 hour week
    • 25 or older
    • Less than a year experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. No unpaid extra work
    3. Three weeks notice of their shifts
    Find out more
    June 2020
  • 6.6/10

    Customer adviser

    • £9.50 per hour
    • 18–20 years old
    • Less than a year experience

    What they say about their job

    1. Safe workplace
    2. Recommends their team
    3. Managers change their shifts at short notice
    Find out more
    June 2020
  • 8.9/10

    Customers adviser

    • £8.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to change shifts
    2. Proper sick pay
    3. Managers change their shifts at short notice
    Find out more
    June 2020
  • 6.4/10

    Sale's addvaser

    • £8.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to take holidays
    2. Safe workplace
    3. Employer doesn’t understand what’s happening on the ground

    Worst thing

    Stress

    Find out more
    June 2020
  • 4.5/10

    Supervisor

    • Manages people
    • £9.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Get proper breaks
    2. Not enough training
    3. Two weeks notice of their shifts
    Find out more
    June 2020
  • 8.2/10

    Customer service advisor

    • £8.72 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Easy to change shifts
    3. No paid breaks
    Find out more
    June 2020
  • 4.0/10

    Showroom advisor

    • £9.52 per hour
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Not working lots of extra hours
    2. Haven’t had any opportunities to progress
    3. Not enough training

    Best thing

    The team I work with

    Worst thing

    The notice on shifts. The way the store is run. The underdeploment of staff...

    Find out more
    June 2020
  • 8.9/10

    Team leader

    • Manages people
    • £22,400 per year, working a 39 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Get proper breaks
    2. Treated with respect
    3. Doing unpaid extra work

    Best thing

    Great team

    Worst thing

    We need more staff

    Find out more
    June 2020
  • 7.2/10

    Customer advisor

    • £8.75 per hour
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. No unpaid extra work
    2. Have had opportunities to progress
    3. Managers change their shifts at short notice

    Best thing

    The people I work with, they treat me well. My supervisor always checks I'm okay and is (usually) open to changing shifts if other commitments come up (funerals, christening, etc...)

    Worst thing

    Sometimes it feels like management put earning money from sales as more important than our wellbeing (e.g. a customer will tell and swear at us but management won't do anything about it such as asking them to leave). When asked to do longer hours (8/9 hours) you sometimes have to almost 'fight' for your breaks which can get very annoying.

    Find out more
    June 2020
  • 4.4/10

    Customer advisor

    • £8.72 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Get proper breaks
    2. Employer doesn’t understand what’s happening on the ground
    3. Stressed

    Best thing

    The people I work with

    Worst thing

    Total lack of communication, logic and caring

    Find out more
    June 2020
  • 10.0/10

    Customer Advisor

    • £8.75 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to take holidays
    2. Managers don’t change their shifts at short notice
    3. No unpaid extra work
    Find out more
    May 2020
  • 2.4/10

    Customer advisor

    • £8.72 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Not enough training
    2. Unsafe workplace
    3. Hard to take holidays
    Find out more
    May 2020
  • 4.5/10

    Sales Assistant

    • £17,700 per year, working a 39 hour week
    • 25 or older
    • Less than a year experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. No paid breaks
    3. Hard to change shifts

    Best thing

    People I work with

    Worst thing

    Late finishes

    Find out more
    May 2020
  • 7.8/10

    Customer service adviser

    • £9.10 per hour
    • 18–20 years old
    • Less than a year experience

    What they say about their job

    1. Easy to change shifts
    2. Safe workplace
    3. Managers change their shifts at short notice

    Best thing

    The flexibility

    Worst thing

    Lower hours

    Find out more
    May 2020
  • 7.2/10

    Trading manager

    • Manages people
    • £25,000 per year, working a 39 hour week
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Recommends their team
    2. Easy to take holidays
    3. Employer doesn’t understand what’s happening on the ground
    Find out more
    April 2020
  • 6.5/10

    Customer assistant

    • £8.35 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Four weeks notice of their shifts
    2. Employer understands what’s happening on the ground
    3. Stressed

    Best thing

    Left to do my job most of the time

    Find out more
    April 2020
  • 7.0/10

    Customer adviser

    • £8.35 per hour
    • 18–20 years old
    • Less than a year experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Easy to change shifts
    3. Not enough training
    Find out more
    April 2020
  • 7.6/10

    Customer advisors

    • £8.40 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to change shifts
    2. Treated with respect
    3. Doing unpaid extra work

    Best thing

    Customers and making sure that they have the right goods to get the job done properly.

    Worst thing

    There are no bad things about my job

    Find out more
    April 2020
  • 8.6/10

    Assistant Manager

    • Manages people
    • £9.18 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Not stressed
    2. Easy to change shifts
    3. Haven’t had any opportunities to progress
    Find out more
    April 2020
  • 5.2/10

    CA

    • £8.75 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. No unpaid extra work
    2. Not treated with respect
    3. Stressed

    Best thing

    The people

    Worst thing

    Management

    Find out more
    April 2020
  • 8.3/10

    Customer advisor

    • £8.50 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Recommends their team
    2. Managers don’t change their shifts at short notice
    3. No paid breaks
    Find out more
    April 2020
  • 8.4/10

    Customer Advisor

    • £8.20 per hour
    • 18–20 years old
    • Less than a year experience

    What they say about their job

    1. Not working lots of extra hours
    2. Get proper breaks
    3. Hard to take holidays
    Find out more
    March 2020
  • 6.8/10

    Customer adviser

    • £8.50 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Paid breaks
    2. No unpaid extra work
    3. Managers change their shifts at short notice
    Find out more
    March 2020
  • 5.5/10

    CA

    • £8.75 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Not working lots of extra hours
    2. Don’t get proper breaks
    3. Stressed
    Find out more
    March 2020
  • 8.1/10

    Team Leader

    • Manages people
    • £10.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Four weeks notice of their shifts
    2. Recommends their team
    3. Stressed

    Best thing

    The team

    Worst thing

    Recognition, payment issues

    Find out more
    March 2020
  • 8.2/10

    Customer adviser

    • £9.35 per hour
    • 18–20 years old
    • 1–3 years experience

    What they say about their job

    1. Not working lots of extra hours
    2. No unpaid extra work
    3. Not enough training
    Find out more
    March 2020
  • 9.4/10

    Customer advisor

    • £9.25 per hour
    • Under 18 years old
    • Less than a year experience

    What they say about their job

    1. Recommends their team
    2. Managers don’t change their shifts at short notice
    3. Safe workplace
    Find out more
    March 2020
  • 5.5/10

    Customer adviser

    • £8.35 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Employer doesn’t understand what’s happening on the ground
    3. Minimum sick pay
    Find out more
    March 2020
  • 4.6/10

    Customer advisor

    • £8.37 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Safe workplace
    2. Managers change their shifts at short notice
    3. Stressed

    Best thing

    Knowing the people

    Worst thing

    Putting more responsibility on everyone with no wage increases

    Find out more
    March 2020
  • 8.2/10

    Merchandiser

    • £9.00 per hour
    • 45–54 years old
    • More than 3 years experience

    What they say about their job

    1. Treated with respect
    2. Managers don’t change their shifts at short notice
    3. No paid breaks
    Find out more
    March 2020
  • 4.5/10

    Customer assistant

    • £9.40 per hour
    • 45–54 years old
    • More than 3 years experience

    What they say about their job

    1. Easy to change shifts
    2. Hard to take holidays
    3. No paid breaks
    Find out more
    February 2020
  • 6.7/10

    Customer advisor

    • £8.35 per hour
    • 45–54 years old
    • More than 3 years experience

    What they say about their job

    1. Easy to take holidays
    2. Not working lots of extra hours
    3. Employer doesn’t understand what’s happening on the ground

    Best thing

    The people are great

    Worst thing

    The management make life unberable !

    Find out more
    February 2020
  • 7.9/10

    Team leader

    • Manages people
    • £22,500 per year, working a 39 hour week
    • 55–64 years old
    • More than 3 years experience

    What they say about their job

    1. Easy to change shifts
    2. Easy to take holidays
    3. Employer doesn’t understand what’s happening on the ground
    Find out more
    February 2020
  • 7.0/10

    Customer advisor

    • £16,900 per year, working a 39 hour week
    • 25–34 years old
    • 1–3 years experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Enough training
    3. Two weeks notice of their shifts
    Find out more
    February 2020