B&M
Supervisor at B&M
People in this role may also be known as retail and sales supervisors.
48 workers in this role at B&M have taken the survey.
How much does B&M pay supervisors?
Supervisor employees at B&M are typically paid £6.75–10.10 an hour, based on data from 48 employees.
What is management like for supervisor employees at B&M?
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Head office doesn’t understand the frontline
Do supervisors think B&M head office understands what's happening where they work?
People think head office doesn’t understand what’s happening where they work
How we know this
15% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they workBased on information from 41 job reviews
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
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Managers are respectful
Do supervisors at B&M feel treated by respect by their managers?
Most people feel treated with respect by their managers
How we know this
59% of people say they’re treated with respect by their managersBased on information from 44 job reviews
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Here’s a recent review that mentions management:
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Best thing
Good team I work with management good
Worst thing
Pay
Employee, June 2021
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Join BreakroomWhat are the hours like for supervisor employees at B&M?
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Less than 4 weeks notice of shifts
How much notice do supervisors get of their shift pattern at B&M?
People don’t get 4 weeks notice of when they’re working
How we know this
- 45% report getting one week notice or less
- 34% report getting two weeks notice
- 11% report getting three weeks notice
- 9% report getting four weeks notice or more
- 0% report having a fixed rota
Based on information from 44 job reviews
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
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Not easy to take sick leave
How easy is it for supervisors to take sick leave at B&M?
Most people find it hard to take sick leave
How we know this
42% of people report that it’s easy to take time off if they are sickBased on information from 38 job reviews
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Hard to choose shifts
Do supervisors at B&M get to choose the shifts they work?
Most people don’t get enough choice over which shifts they work
How we know this
42% report that their manager gives them enough choice over which shifts they workBased on information from 43 job reviews
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
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Shifts get changed at short notice
Do B&M managers change supervisors shifts at short notice?
Most managers change people’s shifts at short notice
How we know this
65% of people say their manager changes their shifts at the last minuteBased on information from 43 job reviews
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
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People do unpaid extra work
Do supervisors at B&M do extra work that they don't get paid for?
Sometimes. Most people do unpaid extra work
How we know this
55% of people report that they do extra work that they don’t get paid forBased on information from 40 job reviews
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
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Easy to book holiday
How easy is it for supervisors to book a holiday at B&M?
Most people find it easy to book holidays
How we know this
59% of people report it’s easy to book holidaysBased on information from 44 job reviews
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
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People get proper breaks
Do supervisors at B&M get proper breaks?
Most people get proper breaks
How we know this
52% of people report that they get to take proper breaksBased on information from 42 job reviews
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
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People don’t worry about getting enough hours
Do supervisors at B&M worry about hours?
People don’t worry about getting enough hours
How we know this
25% of people report they worry about getting enough hoursBased on information from 40 job reviews
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Here’s a recent review that mentions hours:
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Best thing
Good for job but get out a soon as possible
Worst thing
No hours, rubbish hours, last minute changes to the rota like day before shift was meant to happen can be stressful mangers can be very sarcastic but mean it at same time can also be quite nasty
Employee, June 2021
What is career progression like for supervisors at B&M?
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Not enough training
Do supervisors get enough training when they start at B&M?
Most people don’t get enough training when they start
How we know this
40% of people report they got enough training when they started working hereBased on information from 47 job reviews
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
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No career progression
Are supervisors given support to progress at B&M?
Only some people are given support to progress here
How we know this
In the last year, 47% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their roleBased on information from 47 job reviews
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Latest reviews from supervisors at B&M
21 employees left their honest reviews of this employer…
You can read them by joining Breakroom for free today.
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Best thing
Used to love it, but now, there is absolutely nothing that is good.
Worst thing
Almost everything. Bad management, bad HR, bad pay for workload, no respect given. Gossiping is rife. Nowhere to turn with problems. Basically hell on earth.
Employee, July 2021
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Best thing
The career progression.
Worst thing
Rainy day as we have garden centre
Employee, June 2021
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Best thing
Good team I work with management good
Worst thing
Pay
Employee, June 2021
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Best thing
The people on my team.
Worst thing
Zero communication
Employee, May 2021
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Best thing
I love retail and what I do there at b and m
Worst thing
staff members and management
Employee, May 2021
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Best thing
Love the people I work with and the day to day challenges
Employee, May 2021
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Best thing
It's easy and it's close to where I live.
Worst thing
No information, no communication, training
Employee, April 2021
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Best thing
The people I work with
Worst thing
No communication between management and staff
Employee, April 2021
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Best thing
Some off the people I work with
Worst thing
Management
Employee, March 2021
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Best thing
People I have worked with in stores.
Worst thing
Poor HR advise, poor training, mental hath only just starting to look at this as a business, poor consistency.
Employee, March 2021
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Best thing
I love my job good friendly atmosphere
Worst thing
Travel is taking 2 hrs of my day and a big chunk of my wages
Employee, January 2021
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Best thing
40 hour contract
Worst thing
Stress. Poor pay for extra responsiblities
Employee, January 2021
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Best thing
I have job and some good team colleagues
Worst thing
No progress no help no understanding
Supervisor, January 2021
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Best thing
the hours and some of the staff
Customer service manager, January 2021
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Best thing
Guaranteed contract hours, flexibility of hours
Worst thing
You dont always get to take your holidays
Supervisor, November 2020
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Best thing
Handful of close friends I work with
Worst thing
Rude customers, company expectations, toxic environment, impossible to achieve anything set for the store or an individual, aggressive and violent situations
Supervisor, August 2020
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Best thing
A few new friends through staff
Worst thing
Management. No support with anything. Backstabbing. Underhand tack ticks of management
Customer service supervisor, August 2020
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Best thing
Job satisfaction. Teamwork.
Worst thing
Pay
Supervisor, July 2020
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Best thing
The people you meet
Worst thing
Pay/hours
Deputy manager, May 2020
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Best thing
The people I work with
Worst thing
No communication
Cash office supervisor, March 2020
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Best thing
I'm left on my own I open up an I'm my own boss for the 1st 5 hours
Worst thing
I get put in the warehouse at weekends and they still expect me still look after the shop floor as well
Floor supervisor, February 2020
How B&M ranks
B&M ranks joint 64th to work for in retail or sales supervisor employers
- 64= B&M
- 64= Mitchells & Butlers
- 64= Poundland