Supervisor at B&M

People in this role may also be known as retail and sales supervisors.

48 workers in this role at B&M have taken the survey.

How much does B&M pay supervisors?

Supervisor at B&M
£6.75–10.10
Typical range
£8.63–11.71

Supervisor employees at B&M are typically paid £6.75–10.10 an hour, based on data from 48 employees.

Compare pay rates at B&M

What is management like for supervisor employees at B&M?

570 employees told us the worst thing about this job…

Find out what it is by joining Breakroom for free today.

Join Breakroom
Bad
  • Head office doesn’t understand the frontline

    Do supervisors think B&M head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    15% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work

    Based on information from 41 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Good
  • Managers are respectful

    Do supervisors at B&M feel treated by respect by their managers?

    Most people feel treated with respect by their managers

    How we know this

    59% of people say they’re treated with respect by their managers

    Based on information from 44 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Here’s a recent review that mentions management:

  • Best thing

    Good team I work with management good

    Worst thing

    Pay

    9.0

    Employee, June 2021

Find out what other people are saying about working at B&M

Thinking of working at B&M?

Join Breakroom to unlock insights about B&M and thousands of other employers.

Join Breakroom

What are the hours like for supervisor employees at B&M?

570 employees told us the worst thing about this job…

Find out what it is by joining Breakroom for free today.

Join Breakroom
Bad
  • Less than 4 weeks notice of shifts

    How much notice do supervisors get of their shift pattern at B&M?

    People don’t get 4 weeks notice of when they’re working

    How we know this

    • 45% report getting one week notice or less
    • 34% report getting two weeks notice
    • 11% report getting three weeks notice
    • 9% report getting four weeks notice or more
    • 0% report having a fixed rota

    Based on information from 44 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Not great
  • Not easy to take sick leave

    How easy is it for supervisors to take sick leave at B&M?

    Most people find it hard to take sick leave

    How we know this

    42% of people report that it’s easy to take time off if they are sick

    Based on information from 38 job reviews

  • Hard to choose shifts

    Do supervisors at B&M get to choose the shifts they work?

    Most people don’t get enough choice over which shifts they work

    How we know this

    42% report that their manager gives them enough choice over which shifts they work

    Based on information from 43 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Shifts get changed at short notice

    Do B&M managers change supervisors shifts at short notice?

    Most managers change people’s shifts at short notice

    How we know this

    65% of people say their manager changes their shifts at the last minute

    Based on information from 43 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • People do unpaid extra work

    Do supervisors at B&M do extra work that they don't get paid for?

    Sometimes. Most people do unpaid extra work

    How we know this

    55% of people report that they do extra work that they don’t get paid for

    Based on information from 40 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Good
  • Easy to book holiday

    How easy is it for supervisors to book a holiday at B&M?

    Most people find it easy to book holidays

    How we know this

    59% of people report it’s easy to book holidays

    Based on information from 44 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • People get proper breaks

    Do supervisors at B&M get proper breaks?

    Most people get proper breaks

    How we know this

    52% of people report that they get to take proper breaks

    Based on information from 42 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

Excellent
  • People don’t worry about getting enough hours

    Do supervisors at B&M worry about hours?

    People don’t worry about getting enough hours

    How we know this

    25% of people report they worry about getting enough hours

    Based on information from 40 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Here’s a recent review that mentions hours:

  • Best thing

    Good for job but get out a soon as possible

    Worst thing

    No hours, rubbish hours, last minute changes to the rota like day before shift was meant to happen can be stressful mangers can be very sarcastic but mean it at same time can also be quite nasty

    6.0

    Employee, June 2021

Find out what other people are saying about working at B&M

What is career progression like for supervisors at B&M?

570 employees told us the worst thing about this job…

Find out what it is by joining Breakroom for free today.

Join Breakroom
Not great
  • Not enough training

    Do supervisors get enough training when they start at B&M?

    Most people don’t get enough training when they start

    How we know this

    40% of people report they got enough training when they started working here

    Based on information from 47 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • No career progression

    Are supervisors given support to progress at B&M?

    Only some people are given support to progress here

    How we know this

    In the last year, 47% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 47 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Latest reviews from supervisors at B&M

21 employees left their honest reviews of this employer…

You can read them by joining Breakroom for free today.

Join Breakroom
  • Best thing

    Used to love it, but now, there is absolutely nothing that is good.

    Worst thing

    Almost everything. Bad management, bad HR, bad pay for workload, no respect given. Gossiping is rife. Nowhere to turn with problems. Basically hell on earth.

    2.5

    Employee, July 2021

  • Best thing

    The career progression.

    Worst thing

    Rainy day as we have garden centre

    8.9

    Employee, June 2021

  • Best thing

    Good team I work with management good

    Worst thing

    Pay

    9.0

    Employee, June 2021

  • Best thing

    The people on my team.

    Worst thing

    Zero communication

    3.7

    Employee, May 2021

  • Best thing

    I love retail and what I do there at b and m

    Worst thing

    staff members and management

    2.0

    Employee, May 2021

  • Best thing

    Love the people I work with and the day to day challenges

    6.3

    Employee, May 2021

  • Best thing

    It's easy and it's close to where I live.

    Worst thing

    No information, no communication, training

    4.7

    Employee, April 2021

  • Best thing

    The people I work with

    Worst thing

    No communication between management and staff

    4.4

    Employee, April 2021

  • Best thing

    Some off the people I work with

    Worst thing

    Management

    2.4

    Employee, March 2021

  • Best thing

    People I have worked with in stores.

    Worst thing

    Poor HR advise, poor training, mental hath only just starting to look at this as a business, poor consistency.

    3.5

    Employee, March 2021

  • Best thing

    I love my job good friendly atmosphere

    Worst thing

    Travel is taking 2 hrs of my day and a big chunk of my wages

    7.4

    Employee, January 2021

  • Best thing

    40 hour contract

    Worst thing

    Stress. Poor pay for extra responsiblities

    4.5

    Employee, January 2021

  • Best thing

    I have job and some good team colleagues

    Worst thing

    No progress no help no understanding

    1.0

    Supervisor, January 2021

  • Best thing

    the hours and some of the staff

    5.5

    Customer service manager, January 2021

  • Best thing

    Guaranteed contract hours, flexibility of hours

    Worst thing

    You dont always get to take your holidays

    7.2

    Supervisor, November 2020

  • Best thing

    Handful of close friends I work with

    Worst thing

    Rude customers, company expectations, toxic environment, impossible to achieve anything set for the store or an individual, aggressive and violent situations

    1.0

    Supervisor, August 2020

  • Best thing

    A few new friends through staff

    Worst thing

    Management. No support with anything. Backstabbing. Underhand tack ticks of management

    1.5

    Customer service supervisor, August 2020

  • Best thing

    Job satisfaction. Teamwork.

    Worst thing

    Pay

    4.7

    Supervisor, July 2020

  • Best thing

    The people you meet

    Worst thing

    Pay/hours

    5.2

    Deputy manager, May 2020

  • Best thing

    The people I work with

    Worst thing

    No communication

    6.3

    Cash office supervisor, March 2020

  • Best thing

    I'm left on my own I open up an I'm my own boss for the 1st 5 hours

    Worst thing

    I get put in the warehouse at weekends and they still expect me still look after the shop floor as well

    5.2

    Floor supervisor, February 2020

How B&M ranks

B&M ranks joint 64th to work for in retail or sales supervisor employers

  1. 64= B&M
    5.0
  2. 64= Mitchells & Butlers
    5.0
  3. 64= Poundland
    5.0