B&M

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B&M is a variety retailer. They sell food, homeware, pet supplies, toys and cleaning products.

bmstores.co.uk

B&M job reviews

Showing 385 reviews

  • Best thing

    Home time

    Worst thing

    Going to work

    2.0

    B&M Sales assistant, March 2024

  • Best thing

    Co-workers.
    Discount.

    Worst thing

    No sick pay.
    Rota changes last minute without notice.
    Overtime hours cut in first 4 or so months of the year, staff upset about this.
    Short staffed.
    Stress.
    Customers complain about no charity pots.
    Must work or pressured to work on boxing day and Christmas eve.

    2.0

    B&M Employee, March 2024

  • Best thing

    Some of the people I work with

    Worst thing

    Cutting our hours

    7.3

    B&M Cashier, March 2024

  • Best thing

    the general staff i work with not the management

    Worst thing

    management , rotas being changed without your knowing and being under paid

    1.2

    B&M Customer service assistant, March 2024

  • Best thing

    My coworkers

    Worst thing

    When it’s busy

    9.0

    B&M Employee, February 2024

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  • Best thing

    Colleagues

    Worst thing

    How unrealistic the expectations are

    2.1

    B&M Employee, February 2024

  • Best thing

    Working as a team

    Worst thing

    The stress

    1.8

    B&M Supervisor, February 2024

  • Best thing

    Colleagues & SOME customers

    Worst thing

    Pretty much everything! I've been placed in a role which I was never asked or consulted on.
    Turned up to work on day & I'm in a completely different role.
    No respect from management. We are literally just a number.
    Rotas changed with no notice & overtime given then taken away with no notice.

    1.3

    B&M Customer service assistant, February 2024

  • Best thing

    The friends I've made

    Worst thing

    They change rota at last minute and we should have 3 weeks rota up but we only get one

    1.1

    B&M Cashier, February 2024

  • Best thing

    Pay and hours

    Worst thing

    Working nights but the extra pay is probably worth no sick pay only ssp

    9.4

    B&M Fork lift driver, February 2024

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  • Best thing

    Discounts, some staff, pay day & my days off.

    2.1

    B&M Shop assistant, January 2024

  • Best thing

    Having an aisle to keep on top of by filling and tidying. And working stock in the bacm

    Worst thing

    Stress sometimes, short on time, loads to do

    6.6

    B&M Sales assistant, January 2024

  • Best thing

    Get paid

    Worst thing

    Staff and management

    1.4

    B&M General assistant, January 2024

  • Best thing

    The staff discount and a few colleagues

    Worst thing

    Everything else

    1.6

    B&M Customer service, January 2024

  • Best thing

    Helps around school hours

    Worst thing

    Dont get listened to on times

    3.0

    B&M Customer service, January 2024

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  • Best thing

    People make it the best place to work in.

    Worst thing

    Unfair that people that people that actually do their jobs are getting paid equally to the people who don’t

    7.5

    B&M Customer service assistant, January 2024

  • Best thing

    Being with friends

    Worst thing

    Some of the staff, the customers, how I get treated

    2.0

    B&M Employee, December 2023

  • Best thing

    The discount - even if I never had the chance to use it

    Worst thing

    Absolutely no training, no regard for the shifts I could/couldn’t do, left on my own after 5 mins of “training” on the tills, disregarded what we agreed upon (shifts and hours). Awful place to work if you have anxiety. Can’t help being ill in flu season

    2.3

    B&M Sales assistant, December 2023

  • Best thing

    Happy customers for the work we put in as a team

    Worst thing

    Visits too often not enough help and understanding

    1.2

    B&M Deputy manager, November 2023

  • Best thing

    My days off

    Worst thing

    All of it

    1.4

    B&M Till operator, November 2023

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  • Best thing

    Friendly atmosphere

    Worst thing

    Not getting more permanent hours

    4.9

    B&M Team member, November 2023

  • Best thing

    The team I work with

    Worst thing

    The pressure put on me as I do things that are a level of a supervisor

    5.5

    B&M Employee, October 2023

  • Best thing

    Store being closed, able to have access to phones and music throughout the shift. My team are great and its a laugh

    Worst thing

    Unrealistic expectations, constant changing of policy, night staff being the blame of everything that goes weong but the last to recieve praise when things go right (were the only ones who supposodly work stock)

    1.7

    B&M Employee, October 2023

  • Worst thing

    Staff rota, scheduling, workload, cleanliness, environment.

    1.8

    B&M Floor staff, October 2023

  • Best thing

    Maintaining a nice full store

    Worst thing

    Working with a severe lack of staff as we only have 6 people to run a whole nightshift in a huge store. Sometimes only having 3 per night

    8.2

    B&M Employee, September 2023

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  • Best thing

    People I work with

    Worst thing

    Worked to the bone constantly getting told your pick rate

    3.7

    B&M Warehouse operative, September 2023

  • Best thing

    Having a laugh with the customers, and staff discount.

    Worst thing

    They don't put enough rotas up ahead of time. U cannot plan anything! Then they change the rota and don't tell you. You are expected to check your rota very regularly.

    Plus we have no air conditioning. In a very warm environment.

    4.2

    B&M Cashier, September 2023

  • Best thing

    Some great people to work with and love being on the floor

    Worst thing

    Being micro managed and no support

    1.1

    B&M Employee, August 2023

  • Best thing

    Enjoy meeting shop staff, very Friendly and always have a bit of fun

    Worst thing

    Rules and regulations which were fine and compliant during covid, now rules have changed and they will sack you for least little thing that was compliant but they made not.
    One rule for one driver another rule for other drivers.
    They like mice not men

    3.0

    B&M HGV driver, August 2023

  • Best thing

    We have a close knit team who through thick and thin exceed what is expected of them to no real respect.

    Worst thing

    Zero respect. B&Ms make simple tasks difficult to resolve through lack of investment in stores that are struggling.Area Managers especially have no respect for any of the staff, they see us as their puppets which they can just mess with peoples hours forcing people to find other Jobs. Not useful when we're struggling for staff as it is. They also make up rules as they go along.

    1.9

    B&M Customer assistant, August 2023

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  • Best thing

    Getting paid on time

    Worst thing

    Unpaid breaks and long hours of work

    5.5

    B&M Warehouse operative, July 2023

  • Best thing

    When I get to go home

    Worst thing

    Everything. The lack of caring for its employees. Profits over employees

    3.9

    B&M Security officer, July 2023

  • Best thing

    the people, the hours, the pays okay

    5.5

    B&M Floor staff, June 2023

  • Best thing

    My colleagues

    Worst thing

    The heat when it's hot.. no morale aslo no ensentives. Short staffed and no support

    3.5

    B&M Employee, June 2023

  • Best thing

    Company is great to work for. Colleagues are awesome and management team are very approachable and will help wherever they can. I love my job

    Worst thing

    The heat- company are too tight to pay for air conditioning

    7.8

    B&M General assistant, June 2023

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  • Best thing

    The people

    Worst thing

    Lack of communication that effects all stores. The constant removal of available hours putting extra strain on the staff who now have to do twice the work

    1.3

    B&M Customer service, June 2023

  • Best thing

    Pay and hours

    Worst thing

    Hit the ground running training
    Management DO NOT communicate between each other
    Poor management
    High Stress job with little benefits
    Stores expected to be fresh 24/7 with limited staff
    Lay off without warning
    Temporary contracts with no explanation from management
    If you want you soul to be sucked out within few months this is best place for you

    3.2

    B&M Sales assistant, June 2023

  • Best thing

    Most of the people I work with

    Worst thing

    Disrespect from management

    1.5

    B&M Employee, June 2023

  • Best thing

    The pay is okay
    You get 10% off everything
    Good people to work with

    Worst thing

    Understaffed so you end up doing most work
    Having to pick up the slack of lazy people
    Rude customers

    3.0

    B&M Floor staff, May 2023

  • Best thing

    Nightshift wage ( time and a third

    Worst thing

    Not paid enough for the workload that is givin

    5.0

    B&M Employee, May 2023

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  • Best thing

    The people I work with

    Worst thing

    The pay, the hours, the expectations in busy hours and sometimes the customers

    3.2

    B&M Employee, April 2023

  • Best thing

    Sometimes the people you work with are great to work with

    Worst thing

    The other people you work with that make your job harder

    2.8

    B&M Customer service supervisor, April 2023

  • Best thing

    regular hours
    really friendly staff we all get on really well

    Worst thing

    management changing thier minds at the last minute

    7.5

    B&M Customer assistant, April 2023

  • Best thing

    Colleagues

    Worst thing

    Everything else... Safety issues. No disabled access to canteen. Management attitude. Backstabbing. Bullying. Fat shaming. Arguments. No overtime, can't make any real money.

    1.1

    B&M Retail assistant, March 2023

  • Best thing

    Can have a laugh with management
    Can always keep busy

    Worst thing

    Head office messing around with triggers
    Late deliveries
    Having to work 50+ hour weeks to be able to afford to live

    3.7

    B&M General assistant, March 2023

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  • Best thing

    The people I work with

    Worst thing

    Not getting promoted and treated with respect

    3.2

    B&M Customer service assistant, March 2023

  • Best thing

    Colleagues

    Worst thing

    Getting a holiday is like getting blood from a stone

    1.2

    B&M Employee, March 2023

  • Best thing

    The staff/ discount

    Worst thing

    Can be put under timed pressure

    6.8

    B&M Customer assistant, February 2023

  • Best thing

    Near to home

    Worst thing

    Job loads

    5.5

    B&M Customer service supervisor, February 2023

  • Best thing

    very relaxed

    Worst thing

    not much staff can get stressful not paid enough for the work that’s done

    2.0

    B&M Employee, February 2023