Looking for a job?

B&M job reviews

Showing 102 reviews from:

  • Best thing

    Working with a team that on a whole understand each other and respect each other.

    Worst thing

    Some management struggle to see things from other management and colleagues point of view.

    7.0

    General assistant, April 2021

    • £4.55 per hour
    • Under 18 years old
    • Less than a year experience
  • Best thing

    Easy job , great people to work wuth

    Worst thing

    Low pay , long hours, lack of recognition, people get treated differently, lot of stress

    3.7

    Sales assistant, April 2021

    • £8.91 per hour
    • 1–3 years experience
  • Best thing

    Since a large portion of our staff (sales assistants) are students, managers are pretty understanding when you need to take time off for study.
    We have a group chat in which people can ask for shift swaps/covers and people normally respond fairly quickly.

    Worst thing

    Despite being a very busy store, there are only 6 tills which all require a member of staff to use (rather than self-service) which means that during peak times (especially the weekend) the queues are often the whole way down the store. This also means that customers get bored of waiting and leave their full trolleys and baskets in the aisles.
    Only certain staff are authorised to perform refunds/returns and so to do so you need to call for a supervisor which can sometimes take a while.

    7.9

    Sales assistant, April 2021

    • £6.50 per hour
    • 18–20 years old
    • Less than a year experience
  • Best thing

    Friendly team, positive atmosphere, good experience for customer service, management adjust hours to fit my uni schedule

    Worst thing

    High number of pallets, high expectations for a smaller team of staff

    6.8

    Store assistant, March 2021

    • £6.45 per hour
    • 18–20 years old
    • 1–3 years experience
  • Best thing

    Team efforts and the friendly staff

    Worst thing

    Tough customers and days that are understaffed

    3.3

    Sales assistant, March 2021

    • £8.72 per hour
    • 25 or older
    • 1–3 years experience
  • Best thing

    Colleagues

    Worst thing

    Wages are poor not even the living wage despite huge profits

    3.1

    Retail assistant, March 2021

    • £8.72 per hour
    • 25 or older
    • 1–3 years experience
  • Best thing

    Making friends and how nice staff are

    Worst thing

    Management and how they test people who are younger than them and don’t let you go on break unless it’s at start of shift

    1.5

    Shop assistant, March 2021

    • £6.55 per hour
    • 18–20 years old
    • 1–3 years experience
  • Worst thing

    Bullying late nights and no control over the amount of people that are allowed in the shop

    2.7

    Customer assistant, March 2021

    • £8.98 per hour
    • 25 or older
    • More than 3 years experience
  • Worst thing

    Poor management. Blatantly no health and safety training given. No new starter induction. No advice given but management are quick to pull you up on your short comings, which is pretty hilarious considering as a newbie you haven't really got a clue as to what is exected of you.

    2.7

    Store assistant, March 2021

    • £8.40 per hour
    • 25 or older
    • Less than a year experience
  • Best thing

    The people

    Worst thing

    The pay and lack of staff

    3.8

    Replenishment, March 2021

    • £6.45 per hour
    • 18–20 years old
    • 1–3 years experience
  • Best thing

    Being part of a team

    6.0

    Floor staff, March 2021

    • £8.72 per hour
    • 25 or older
    • More than 3 years experience
  • Best thing

    My colleagues.

    Worst thing

    Late shifts not shared out equally, no communication from management to staff. No respect or appreciation from management to staff.

    2.0

    Customer assistant, March 2021

    • £8.72 per hour
    • 25 or older
    • More than 3 years experience
  • Best thing

    Team mentality and how everyone gets on

    6.5

    Shop assistant, March 2021

    • £4.55 per hour
    • Under 18 years old
    • Less than a year experience
  • Best thing

    Good colleagues. They try to arrange our shifts to suit us where they can.

    Worst thing

    We're treated like automatons. It often feels as if the company does not care about it's staff.

    6.0

    Customer service, March 2021

    • £8.45 per hour
    • 25 or older
    • More than 3 years experience
  • Best thing

    Great colleagues

    Worst thing

    Bad pay, not great in terms of COVID regulations

    6.8

    Sales assistant, March 2021

    • £4.55 per hour
    • Under 18 years old
    • Less than a year experience
  • Best thing

    Getting on with the work and being in my on space with no customers.

    2.4

    Night replenishment, February 2021

    • £8.20 per hour
    • 21–24 years old
    • 1–3 years experience
  • Worst thing

    The company do not value their work force don't like it there's the door use it

    1.0

    Stock assistant, February 2021

    • £8.49 per hour
    • 21–24 years old
    • More than 3 years experience
  • Best thing

    It is safe, food retail is busy consistently and I can do my job well

    Worst thing

    The conditions I have to work in, both human and environmental

    3.3

    Customer assistant, February 2021

    • £8.72 per hour
    • 25 or older
    • More than 3 years experience
  • Best thing

    Colleagues are helpful

    Worst thing

    Deductting wages without providing the necessary explanation

    5.5

    Order picker, February 2021

    • £8.75 per hour
    • 25 or older
    • Less than a year experience
  • Best thing

    most co-workers

    Worst thing

    having to go
    rude customers

    2.3

    Sales assistant, February 2021

    • £4.55 per hour
    • Under 18 years old
    • 1–3 years experience
  • Best thing

    You have the opportunity to work on your own.

    Worst thing

    The pressure to meet hard targets.

    4.3

    Picker, February 2021

    • £8.72 per hour
    • 25 or older
    • Less than a year experience
  • Best thing

    Mostly the people l work with

    Worst thing

    Management

    3.6

    Cashier, February 2021

    • £8.71 per hour
    • 25 or older
    • 1–3 years experience
  • Best thing

    The rest of the work force

    Worst thing

    Pay

    7.9

    Replenishment, February 2021

    • £8.79 per hour
    • 25 or older
    • More than 3 years experience
  • Best thing

    People you work with.

    Worst thing

    Management .

    5.8

    Replenishment, February 2021

    • £4.55 per hour
    • Under 18 years old
    • Less than a year experience
  • Best thing

    My shifts fit around school hours.

    Worst thing

    Being spoken down to by managers that don't know how to manage properly. Members of staff making a mess, your expected to clean up after them. Working in a dirty, unsafe environment.
    Management dont care.

    4.9

    Shop floor, February 2021

    • £8.72 per hour
    • 25 or older
    • More than 3 years experience
  • Best thing

    People I work with

    Worst thing

    Management

    2.1

    Sales assistant, February 2021

    • £4.55 per hour
    • Under 18 years old
    • Less than a year experience
  • Best thing

    Some of the colleagues

    Worst thing

    Lack of people skills from management
    Lack of communication
    Nobody ever gets positive feedback

    1.0

    Shop assistant, January 2021

    • £8.72 per hour
    • 25 or older
    • 1–3 years experience
  • Best thing

    Meeting new people

    Worst thing

    The pay

    5.2

    Shelf filler, January 2021

    • £8.72 per hour
    • 25 or older
    • More than 3 years experience
  • Best thing

    Having a job

    Worst thing

    Lack of communication

    4.0

    Customer assistant, January 2021

    • £8.72 per hour
    • 25 or older
    • Less than a year experience
  • Best thing

    I have job and some good team colleagues

    Worst thing

    No progress no help no understanding

    1.0

    Supervisor, January 2021

    • Manages people
    • £9.02 per hour
    • 25 or older
    • 1–3 years experience
  • Best thing

    Close to home

    Worst thing

    Badly run no communication management are hopeless

    3.3

    Till operator, January 2021

    • £8.72 per hour
    • 25 or older
    • 1–3 years experience
  • Best thing

    The people

    Worst thing

    How much there is

    4.5

    Shop floor, January 2021

    • £4.55 per hour
    • Under 18 years old
    • Less than a year experience
  • Best thing

    Experience, Making friends with collueges

    Worst thing

    Management, lack of communication.

    6.1

    Floor staff, January 2021

    • £4.55 per hour
    • Under 18 years old
    • 1–3 years experience
  • Best thing

    the hours and some of the staff

    5.5

    Customer service manager, January 2021

    • Manages people
    • £14,000 per year, working a 40 hour week
    • 25 or older
    • More than 3 years experience
  • Best thing

    Some of the people.

    Worst thing

    Not being told things

    3.3

    Cashier, January 2021

    • £8.79 per hour
    • 25 or older
    • 1–3 years experience
  • Best thing

    Staff members : 10% discount

    3.1

    Replenishment, January 2021

    • £6.45 per hour
    • 18–20 years old
    • 1–3 years experience
  • Best thing

    Good team

    Worst thing

    Short notice of shifts, very erractic times, no consistency

    5.1

    Store assistant, December 2020

    • £9.00 per hour
    • 25 or older
    • Less than a year experience
  • Best thing

    Flexibility
    The people I work with

    Worst thing

    Lack of communication
    Lack of appreciation
    Pay

    5.5

    Customer assistant, December 2020

    • £8.72 per hour
    • 25 or older
    • 1–3 years experience
  • Best thing

    Some of my work family have given me some massive support through personal struggles

    Worst thing

    Communication, and rota system also some shifts not enough staff working

    3.8

    Customer assistant, December 2020

    • £8.21 per hour
    • 25 or older
    • 1–3 years experience
  • Best thing

    Friendships, easy repetitive work

    Worst thing

    Pay

    7.2

    Shop assistant, December 2020

    • £4.55 per hour
    • Under 18 years old
    • 1–3 years experience
  • Best thing

    Being able to interact with customers and earn money

    Worst thing

    not being payed enough for the amount i do and being given so much to do

    4.4

    Sales assistant, December 2020

    • £4.55 per hour
    • Under 18 years old
    • 1–3 years experience
  • Best thing

    Interacting with customers, building working relationships and keeping the till area clean and tidy.

    Worst thing

    Sometimes till calls being ignored.

    6.5

    Customer service assistant, November 2020

    • £8.72 per hour
    • 25 or older
    • More than 3 years experience
  • Best thing

    People I work with

    Worst thing

    Money and lack of hours

    1.6

    Shop assistant, November 2020

    • £8.52 per hour
    • 25 or older
    • Less than a year experience
  • Best thing

    Guaranteed contract hours, flexibility of hours

    Worst thing

    You dont always get to take your holidays

    7.2

    Supervisor, November 2020

    • Manages people
    • £8.72 per hour
    • 25 or older
    • More than 3 years experience
  • Best thing

    Overtime is available, manager is flexible with shift patterns

    Worst thing

    No variety in job roles

    6.8

    Customer assistant, November 2020

    • £4.55 per hour
    • Under 18 years old
    • Less than a year experience
  • Best thing

    easy to do it’s enjoyable gives me experience in a work place

    Worst thing

    Long hours with only 20-30 minutes break

    7.0

    Floor staff, November 2020

    • £4.55 per hour
    • Under 18 years old
    • Less than a year experience
  • Best thing

    left to run my store

    Worst thing

    outside influences

    8.6

    store manager, November 2020

    • Manages people
    • £27,500 per year, working a 40 hour week
    • 25 or older
    • More than 3 years experience
  • Best thing

    Its local

    Worst thing

    The money is bad
    Some management aren't nice
    Expected to do a lot for my job role

    2.6

    Customer assistant, November 2020

    • £4.35 per hour
    • Under 18 years old
    • 1–3 years experience
  • Best thing

    We’re all like a family

    5.8

    Customer assistant, November 2020

    • £4.55 per hour
    • Under 18 years old
    • 1–3 years experience
  • Best thing

    The people I work with.

    Worst thing

    Management and not having enough time when they want everything perfect.

    3.4

    Retail assistant, November 2020

    • £4.55 per hour
    • Under 18 years old
    • Less than a year experience