Avenues Group
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avenuesgroup.org.ukAbout jobs at the Avenues Group
Pay
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Only some people are paid a living wage
Do the Avenues Group pay a living wage?
Some people are not paid a living wage.
How we know this
58% of people say they are paid below the Real Living Wage for where they live.Based on data from 12 people who took the Breakroom Quiz between April 2020 and December 2022.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The new Living Wage rates were announced on Thursday 22 September 2022.
The rates are now £10.90 per hour, and £11.95 per hour in London.
Employers are expected to implement the rise as soon as possible but by the latest 14 May 2023.
On the 14 May 2023, employers’ Breakroom Rating will be updated to reflect this.
Find out more in our explainer about the Real Living Wage.
Bad
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Most people are paid below market rates
Do the Avenues Group pay market rates?
Most people are paid less than average for their job.
How we know this
80% of people are paid below average for the type of work they do.Based on data from 10 people who took the Breakroom Quiz between October 2020 and December 2022.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
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Only some people get paid breaks
Do workers at the Avenues Group get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
55% of people say they don’t get paid breaks.Based on data from 11 people who took the Breakroom Quiz between April 2020 and December 2022.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
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Only some people get sick pay
Do the Avenues Group pay sick pay?
Sometimes. Only some people get proper sick pay.
How we know this
38% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 13 people who took the Breakroom Quiz between April 2020 and December 2022.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Hours and flexibility
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at the Avenues Group?
Only some people get 4 weeks notice of when they’re working.
How we know this
- 27% of people with changing schedules report getting one week notice or less.
- 9% of people with changing schedules report getting two weeks notice.
- 18% of people with changing schedules report getting three weeks notice.
- 45% of people with changing schedules report getting four weeks notice or more.
Based on data from 11 people who took the Breakroom Quiz between April 2020 and December 2022.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Easy to book holiday
How easy is it to book a holiday at the Avenues Group?
Most people find it easy to book holiday.
How we know this
85% of people report it’s easy to book holidays.Based on data from 13 people who took the Breakroom Quiz between April 2020 and December 2022.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
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Shifts can get changed at short notice
Do the Avenues Group managers change shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
64% of people say their manager changes their shifts at the last minute.Based on data from 11 people who took the Breakroom Quiz between April 2020 and December 2022.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
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Some people find it hard to take sick leave
How easy is it to take sick leave at the Avenues Group?
Some people find it hard to take sick leave.
How we know this
38% of people report that it’s hard to take time off if they are sick.Based on data from 13 people who took the Breakroom Quiz between April 2020 and December 2022.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Only some people feel treated with respect
Do people at the Avenues Group feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
40% of people say they’re not treated with respect by their managers.Based on data from 10 people who took the Breakroom Quiz between April 2020 and December 2022.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
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Most people don’t get proper breaks
Do people at the Avenues Group get proper breaks?
Most people don’t get proper breaks.
How we know this
75% of people report that they don’t get to take proper breaks.Based on data from 12 people who took the Breakroom Quiz between April 2020 and December 2022.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Bad
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Most people are stressed
Is it stressful to work at the Avenues Group?
Most people feel stressed here.
How we know this
100% of people say they often feel stressed at work.Based on data from 12 people who took the Breakroom Quiz between April 2020 and December 2022.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
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Only some people recommend their team
Do people at the Avenues Group recommend working with their team?
Only some people recommend working with their team.
How we know this
38% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 13 people who took the Breakroom Quiz between April 2020 and December 2022.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
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Only some people get enough training
Do people get enough training when they start at the Avenues Group?
Some people did’t get enough training when they started.
How we know this
46% of people report they didn’t get enough training when they started working here.Based on data from 13 people who took the Breakroom Quiz between April 2020 and December 2022.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
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Only some people get support to progress
Are people given support to progress at the Avenues Group?
Only some people are given support to progress here.
How we know this
In the last year, 46% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 13 people who took the Breakroom Quiz between April 2020 and December 2022.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Bad
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Head office doesn’t understand what’s happening
Do people think the Avenues Group head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
100% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 11 people who took the Breakroom Quiz between April 2020 and December 2022.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
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Only some people feel well informed by head office
Do workers feel well informed about how the Avenues Group is doing?
Only some people feel well informed about how the company is doing.
How we know this
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 10 people who took the Breakroom Quiz between April 2020 and December 2022.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
Avenues Group job reviews
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Best thing
Each day is a new challenge
Worst thing
Management don't always respect members of staff that are on shift
Avenues Group Support worker, April 2022
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Best thing
Helping less able people when they laugh smile and say please and thank you and ask when your coming back
Worst thing
Stressful not enough time not enough staff , too much paper not much time to support the people not enough money and time to go out and about activitys
Avenues Group Support worker, June 2021
Jobs by location
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1 job opening
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3 job openings
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10 job openings
Handy to know
Based on 13 Avenues Group employees
How much notice do people get of their shifts?
Based on 11 Avenues Group employees