Avanti West Coast

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Avanti West Coast is a train operator. They run routes across the UK.


What's the average pay for a customer assistant at Avanti West Coast?

The average pay for a customer assistant at Avanti West Coast is between £14.24 and £20.00 per hour.

The top paying employers for retail and sales assistants are Apple, Avanti West Coast and Prada.

Last updated 6 January 2024

What is the Real Living Wage?

The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

Location Real Living Wage
London £13.15
Rest of the UK £12.00

What is the legal minimum wage?

The minimum wage is the legal minimum you must be paid per hour.

Age group Legal minimum wage
21 or older £11.44
18-20 £8.60
Under 18 £6.40
Apprentices £6.40

How we know this

Based on data from 11 people who took the Breakroom Quiz between February 2022 and January 2024.

Who pays retail and sales assistants the most?

What are retail and sales assistants saying about pay at Avanti West Coast?

  • Best thing

    Solo working

    Worst thing

    Highly regulated, lack of clarity from business on the future. Too much government interference in regards to pay and terms and conditions.


    Avanti West Coast Train driver, December 2023

  • Best thing

    Decent pay at the moment, free travel

    Worst thing

    Higher management are completely disconnected and DO NOT listen to staff.
    Disregard for safety for staff on trains especially on late trains


    Avanti West Coast CSA, March 2022

  • Best thing

    Amount of annual leave
    Sick pay
    Company benifits

    Worst thing

    Working patterns/ times of shifts
    No flexibly for parents
    Poor management
    Annual leave booking process


    Avanti West Coast Employee, February 2022

  • Best thing

    Free rail travel
    Reasonably good pay
    Strong team
    Team managers are nice and try to help

    Worst thing

    A lot of nepotism in the company difficult to progress if you’re not related to anyone or face doesn’t fit the bill.

    Customers can be extremely abusive when you are doing your job safely as possible

    Unsociable hours, difficult to swap shifts due to legal 12 hr rest between shifts , difficult to book holidays


    Avanti West Coast Employee, December 2021

  • Best thing

    Free Rail Travel
    Good Pay
    Strong Unions and good working conditions

    Worst thing

    Difficult to progress or secure permanent contracts if you don’t have family who are well established in the company. Nearly everyone is related to someone else on the railway


    Avanti West Coast Welcome Host, March 2021

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