Avanti West Coast
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DismissAvanti West Coast is a train operator. They run routes across the UK.
avantiwestcoast.co.ukWhat's the average pay for a customer assistant at Avanti West Coast?
The average pay for a customer assistant at Avanti West Coast is between £14.14 and £17.83 per hour.
The top paying employers for retail and sales assistants are Transport for London, Avanti West Coast and EDF Energy.
Last updated 19 March 2023
What is the Real Living Wage?
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
| Location | Real Living Wage |
|---|---|
| London | £11.95 |
| Rest of the UK | £10.90 |
What is the legal minimum wage?
The minimum wage is the legal minimum you must be paid per hour.
| Age group | Legal minimum wage |
|---|---|
| Under 18 | £5.28 |
| 18-20 | £7.49 |
| 21-22 | £10.18 |
| 23 or older | £10.42 |
More about pay at Avanti West Coast
Who pays retail and sales assistants the most?
- Transport for London Pay £15.12–24.35 per hour
- Avanti West Coast Pay £14.14–17.83 per hour
- EDF Energy Pay £9.32–13.87 per hour
- Apple Pay £9.18–15.79 per hour
- Barclays Pay £10.52–13.87 per hour
- Harrods Pay £10.00–13.26 per hour
- Uniqlo Pay £9.51–12.50 per hour
- BT Pay £10.06–16.56 per hour
- Metro Bank Pay £9.28–12.14 per hour
- HMRC Pay £9.70–11.84 per hour
What are retail and sales assistants saying about pay at Avanti West Coast?
-
Best thing
Decent pay at the moment, free travel
Worst thing
Higher management are completely disconnected and DO NOT listen to staff.
Disregard for safety for staff on trains especially on late trainsAvanti West Coast CSA, March 2022
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Best thing
Pay
Amount of annual leave
Sick pay
Company benifitsWorst thing
Working patterns/ times of shifts
No flexibly for parents
Poor management
Annual leave booking processAvanti West Coast Employee, February 2022
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Best thing
Free rail travel
Reasonably good pay
Strong team
Team managers are nice and try to helpWorst thing
A lot of nepotism in the company difficult to progress if you’re not related to anyone or face doesn’t fit the bill.
Customers can be extremely abusive when you are doing your job safely as possible
Unsociable hours, difficult to swap shifts due to legal 12 hr rest between shifts , difficult to book holidays
Avanti West Coast Employee, December 2021
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Best thing
Free Rail Travel
Good Pay
Strong Unions and good working conditionsWorst thing
Difficult to progress or secure permanent contracts if you don’t have family who are well established in the company. Nearly everyone is related to someone else on the railway
Avanti West Coast Welcome Host, March 2021