Avanti West Coast
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DismissAvanti West Coast is a train operator. They run routes across the UK.
avantiwestcoast.co.ukAvanti West Coast job reviews
Showing 13 reviews
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Best thing
Working with great colleagues
Worst thing
The utter contempt from higher management in changing roster and forking practises
Avanti West Coast Train manager, December 2022
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Best thing
The team
Worst thing
Ignorance to people at the top
Avanti West Coast Employee, September 2022
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Best thing
Decent pay at the moment, free travel
Worst thing
Higher management are completely disconnected and DO NOT listen to staff.
Disregard for safety for staff on trains especially on late trainsAvanti West Coast CSA, March 2022
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Best thing
Pay
Amount of annual leave
Sick pay
Company benifitsWorst thing
Working patterns/ times of shifts
No flexibly for parents
Poor management
Annual leave booking processAvanti West Coast Employee, February 2022
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Best thing
I'm my own boss
Worst thing
Poor management
Avanti West Coast Employee, December 2021
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Best thing
Free rail travel
Reasonably good pay
Strong team
Team managers are nice and try to helpWorst thing
A lot of nepotism in the company difficult to progress if you’re not related to anyone or face doesn’t fit the bill.
Customers can be extremely abusive when you are doing your job safely as possible
Unsociable hours, difficult to swap shifts due to legal 12 hr rest between shifts , difficult to book holidays
Avanti West Coast Employee, December 2021
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Best thing
Well paid
Free travel
Good work/life splitWorst thing
Early starts
Avanti West Coast Employee, September 2021
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Best thing
Hours and pay
Worst thing
Too busy sometimes
Avanti West Coast Customer service assistant, August 2021
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Best thing
Salary
HolidaysWorst thing
Shifts
Working most weekendsAvanti West Coast Train driver, April 2021
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Best thing
No day is the same
Worst thing
The rosters
Avanti West Coast Service manager, March 2021
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Best thing
Free Rail Travel
Good Pay
Strong Unions and good working conditionsWorst thing
Difficult to progress or secure permanent contracts if you don’t have family who are well established in the company. Nearly everyone is related to someone else on the railway
Avanti West Coast Welcome Host, March 2021
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Best thing
Money, benefits, people I work with
Worst thing
Customers
Avanti West Coast Revenue Protection Officer, November 2020
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Best thing
Variety, travel perks, busy atmosphere, good team
Worst thing
Aggressive customers, lack of security or police to defend us from antisocial behaviour
Avanti West Coast Customer Service Advisor, September 2020