Avanti West Coast

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Avanti West Coast is a train operator. They run routes across the UK.

avantiwestcoast.co.uk

Avanti West Coast job reviews

Showing 13 reviews

  • Best thing

    Working with great colleagues

    Worst thing

    The utter contempt from higher management in changing roster and forking practises

    3.4

    Avanti West Coast Train manager, December 2022

  • Best thing

    The team

    Worst thing

    Ignorance to people at the top

    7.5

    Avanti West Coast Employee, September 2022

  • Best thing

    Decent pay at the moment, free travel

    Worst thing

    Higher management are completely disconnected and DO NOT listen to staff.
    Disregard for safety for staff on trains especially on late trains

    4.5

    Avanti West Coast CSA, March 2022

  • Best thing

    Pay
    Amount of annual leave
    Sick pay
    Company benifits

    Worst thing

    Working patterns/ times of shifts
    No flexibly for parents
    Poor management
    Annual leave booking process

    6.0

    Avanti West Coast Employee, February 2022

  • Best thing

    I'm my own boss

    Worst thing

    Poor management

    6.0

    Avanti West Coast Employee, December 2021

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  • Best thing

    Free rail travel
    Reasonably good pay
    Strong team
    Team managers are nice and try to help

    Worst thing

    A lot of nepotism in the company difficult to progress if you’re not related to anyone or face doesn’t fit the bill.

    Customers can be extremely abusive when you are doing your job safely as possible

    Unsociable hours, difficult to swap shifts due to legal 12 hr rest between shifts , difficult to book holidays

    8.4

    Avanti West Coast Employee, December 2021

  • Best thing

    Well paid
    Free travel
    Good work/life split

    Worst thing

    Early starts

    9.4

    Avanti West Coast Employee, September 2021

  • Best thing

    Hours and pay

    Worst thing

    Too busy sometimes

    9.7

    Avanti West Coast Customer service assistant, August 2021

  • Best thing

    Salary
    Holidays

    Worst thing

    Shifts
    Working most weekends

    9.0

    Avanti West Coast Train driver, April 2021

  • Best thing

    No day is the same

    Worst thing

    The rosters

    9.9

    Avanti West Coast Service manager, March 2021

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  • Best thing

    Free Rail Travel
    Good Pay
    Strong Unions and good working conditions

    Worst thing

    Difficult to progress or secure permanent contracts if you don’t have family who are well established in the company. Nearly everyone is related to someone else on the railway

    8.0

    Avanti West Coast Welcome Host, March 2021

  • Best thing

    Money, benefits, people I work with

    Worst thing

    Customers

    9.9

    Avanti West Coast Revenue Protection Officer, November 2020

  • Best thing

    Variety, travel perks, busy atmosphere, good team

    Worst thing

    Aggressive customers, lack of security or police to defend us from antisocial behaviour

    9.8

    Avanti West Coast Customer Service Advisor, September 2020