Auxillis

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Good news! Auxillis has claimed their Breakroom profile.

They care about what their frontline employees think and want to be a good employer.

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Auxillis provides support services for people who have been in road accidents. This includes replacement vehicles, repair and insurance services.

auxillis.com

Rating based on 35 employees who took the Breakroom Quiz

About jobs at Auxillis

Pay

    Good
  • Most people are paid a living wage

    Do Auxillis pay a living wage?

    Most people are paid a living wage.

    How we know this

    71% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 17 people who took the Breakroom Quiz between November 2022 and September 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.60 per hour, and £13.85 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Needs improving
  • Most people are paid below market rates

    Do Auxillis pay market rates?

    Most people are paid less than average for their job.

    How we know this

    69% of people are paid below average for the type of work they do.

    Based on data from 16 people who took the Breakroom Quiz between November 2022 and September 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Okay
  • Only some people get paid breaks

    Do workers at Auxillis get paid breaks?

    Sometimes. Only some people get paid breaks.

    How we know this

    44% of people say they don’t get paid breaks.

    Based on data from 18 people who took the Breakroom Quiz between November 2022 and September 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Okay
  • Only some people get sick pay

    Do Auxillis pay sick pay?

    Sometimes. Only some people get proper sick pay.

    How we know this

    50% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 14 people who took the Breakroom Quiz between November 2022 and September 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Good
  • Most people don’t do unpaid extra work

    Do workers at Auxillis do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    80% of people report that they don’t do extra unpaid work.

    Based on data from 15 people who took the Breakroom Quiz between November 2022 and September 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Okay
  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at Auxillis?

    Only some people get 4 weeks notice of when they’re working.

    How we know this

    • 0% of people with changing schedules report getting one week notice or less.
    • 36% of people with changing schedules report getting two weeks notice.
    • 27% of people with changing schedules report getting three weeks notice.
    • 36% of people with changing schedules report getting four weeks notice or more.

    Based on data from 11 people who took the Breakroom Quiz between December 2022 and August 2024.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Only some people get a choice of shifts

    Do Auxillis workers get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    56% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 16 people who took the Breakroom Quiz between November 2022 and September 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for Auxillis workers to change shifts?

    Some people find it hard to change shifts.

    How we know this

    43% of people report that it’s hard to change shifts if they need to.

    Based on data from 14 people who took the Breakroom Quiz between November 2022 and September 2024.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it to book a holiday at Auxillis?

    Most people find it easy to book holiday.

    How we know this

    87% of people report it’s easy to book holidays.

    Based on data from 15 people who took the Breakroom Quiz between November 2022 and September 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good
  • Shifts don’t get changed at short notice

    Do Auxillis managers change shifts at short notice?

    Most managers don’t change people’s shifts at short notice.

    How we know this

    73% of people say their manager doesn’t changes their shifts at the last minute.

    Based on data from 15 people who took the Breakroom Quiz between November 2022 and September 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Good
  • Most people find it easy to take sick leave

    How easy is it to take sick leave at Auxillis?

    Most people find it easy to take sick leave.

    How we know this

    71% of people report that it’s easy to take time off if they are sick.

    Based on data from 17 people who took the Breakroom Quiz between November 2022 and September 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

Workplace

    Good
  • Most people feel treated with respect

    Do people at Auxillis feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    69% of people say they’re treated with respect by their managers.

    Based on data from 16 people who took the Breakroom Quiz between November 2022 and September 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do people at Auxillis get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    40% of people report that they don’t get to take proper breaks.

    Based on data from 15 people who took the Breakroom Quiz between November 2022 and September 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful to work at Auxillis?

    Most people feel stressed here.

    How we know this

    69% of people say they often feel stressed at work.

    Based on data from 16 people who took the Breakroom Quiz between November 2022 and September 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Good
  • Most people enjoy their job

    Do people at Auxillis enjoy their jobs?

    Most people enjoy their job.

    How we know this

    81% of people report they enjoy their job.

    Based on data from 16 people who took the Breakroom Quiz between November 2022 and September 2024.

  • Okay
  • Only some people recommend their team

    Do people at Auxillis recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    56% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 18 people who took the Breakroom Quiz between November 2022 and September 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do people get enough training when they start at Auxillis?

    Some people did’t get enough training when they started.

    How we know this

    41% of people report they didn’t get enough training when they started working here.

    Based on data from 17 people who took the Breakroom Quiz between November 2022 and September 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are people given support to progress at Auxillis?

    Only some people are given support to progress here.

    How we know this

    In the last year, 58% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 12 people who took the Breakroom Quiz between January 2023 and September 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Okay
  • Head office only partly understands what’s happening

    Do people think Auxillis head office understands what's happening where they work?

    Some people think head office doesn’t understand what’s happening where they work.

    How we know this

    67% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 18 people who took the Breakroom Quiz between November 2022 and September 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do workers feel well informed about how Auxillis is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    44% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 16 people who took the Breakroom Quiz between November 2022 and September 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

How Auxillis ranks

Auxillis ranks joint 39th to work for out of financial services providers.

  1. 39= Target Group
    6.1
  2. 39= Auxillis
    6.1
  3. 39= Sedgwick
    6.1

Rankings are based on Breakroom Ratings for employers with 30 or more Breakroom Quiz responses, accurate as of 1 December 2024.

Auxillis job reviews

  • Best thing

    Driving nice cars

    earlish finishes depending where you end up collecting or delivering to.

    Worst thing

    Change of jobs last minute via office staff.

    Difficult customers due to office staff not arranging correct vehicles and we get thrown in deep endto deal woth office hiccups as face of company we have to deliver car that insurance company advised not what we state .

    5.5

    Auxillis Delivery driver, June 2022

  • Best thing

    Working as part of a team while are working towards the same goal, the bonuses that can be earned, friendships and opportunity to progress to higher levels.

    Worst thing

    Lack of communication, being expected to provide the same level of service to customers as pre pandemic times when current climate and varying factors show this cannot be upheld currently.

    7.0

    Auxillis Sales advisor, February 2022

Handy to know

How are people paid?

50%
by the hour
50%
an annual salary

Based on 18 Auxillis employees

How much notice do people get of their shifts?

36% of people with changing schedules report getting two weeks notice.
27% of people with changing schedules report getting three weeks notice.
36% of people with changing schedules report getting four weeks notice or more.

Based on 11 Auxillis employees

What contracts are people on?

33% report having zero hours contracts.
17% report having part time contracts. (16-35 hours)
50% report having full time contracts. (more than 35 hours)

Based on 12 Auxillis employees