Auntie Annes
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DismissAuntie Annes is an American franchised chain of pretzel shops. There are over 40 branches in the UK.
auntieannes.co.ukAbout jobs at Auntie Annes
Pay
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Needs improving
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Most people aren’t paid a living wage
Do Auntie Annes pay a living wage?
Most people are not paid a living wage.
How we know this
85% of people say they are paid below the Real Living Wage for where they live.Based on data from 13 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Needs improving
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Most people are paid below market rates
Do Auntie Annes pay market rates?
Most people are paid less than average for their job.
How we know this
83% of people are paid below average for the type of work they do.Based on data from 12 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Most people don’t get paid breaks
Do workers at Auntie Annes get paid breaks?
No. Most people don’t get paid breaks.
How we know this
100% of people say they don’t get paid breaks.Based on data from 13 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Auntie Annes pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
100% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 10 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Auntie Annes?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 92% of people with changing schedules report getting one week notice or less.
- 0% of people with changing schedules report getting two weeks notice.
- 8% of people with changing schedules report getting three weeks notice.
- 0% of people with changing schedules report getting four weeks notice or more.
Based on data from 13 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
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Some people worry about their hours
Do workers at Auntie Annes worry about hours?
Some people worry about getting enough hours.
How we know this
38% of people report they worry about getting enough hours.Based on data from 13 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Good
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Most people get a choice of shifts
Do Auntie Annes workers get to choose the shifts they work?
Most people get enough choice over which shifts they work.
How we know this
91% report that their manager gives them enough choice over which shifts they work.Based on data from 11 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Good
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Shifts don’t get changed at short notice
Do Auntie Annes managers change shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
33% of people say their manager changes their shifts at the last minute.Based on data from 12 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Needs improving
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People work a lot more hours than their contract
Do people work the same number they are contracted for at Auntie Annes?
Most people work a lot more hours than their contact..
How we know this
91% of people report working 8 hours or more than their contract.Based on data from 11 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.
It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.
This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.
Workplace
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Good
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Most people feel treated with respect
Do people at Auntie Annes feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
82% of people say they’re treated with respect by their managers.Based on data from 11 people who took the Breakroom Quiz between August 2022 and March 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do people at Auntie Annes get proper breaks?
Most people get proper breaks.
How we know this
70% of people report that they get to take proper breaks.Based on data from 10 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Good
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Most people enjoy their job
Do people at Auntie Annes enjoy their jobs?
Most people enjoy their job.
How we know this
82% of people report they enjoy their job.Based on data from 11 people who took the Breakroom Quiz between August 2022 and August 2024.
Okay
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Only some people recommend their team
Do people at Auntie Annes recommend working with their team?
Only some people recommend working with their team.
How we know this
46% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 13 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at Auntie Annes?
Some people did’t get enough training when they started.
How we know this
40% of people report they didn’t get enough training when they started working here.Based on data from 10 people who took the Breakroom Quiz between August 2022 and March 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Good
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Most people get support to progress
Are people given support to progress at Auntie Annes?
Most people are given support to progress here.
How we know this
In the last year, 70% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 10 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Okay
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Head office only partly understands what’s happening
Do people think Auntie Annes head office understands what's happening where they work?
Some people think head office doesn’t understand what’s happening where they work.
How we know this
55% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 11 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Auntie Annes is doing?
Only some people feel well informed about how the company is doing.
How we know this
36% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 11 people who took the Breakroom Quiz between August 2022 and March 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
Handy to know
How are people paid?
Based on 13 Auntie Annes employees
How much notice do people get of their shifts?
Based on 13 Auntie Annes employees
What contracts are people on?
Based on 12 Auntie Annes employees
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