Retail and sales assistants at Asda

People in this role may also be known as retail and sales assistants.

597 workers in this role at Asda have taken the survey.

How much does Asda pay retail and sales assistants?

Retail and sales assistants at Asda
£9.00–9.80
Typical range
£7.00–10.00

Retail and sales assistants employees at Asda are typically paid £9.00–9.80 an hour, based on data from 597 employees.

Compare pay rates at Asda

What is management like for retail and sales assistants employees at Asda?

1,741 employees told us the worst thing about this job…

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Bad
  • Head office doesn’t understand the frontline

    Do retail and sales assistants think Asda head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    13% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work

    Based on information from 515 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Good
  • Managers are respectful

    Do retail and sales assistants at Asda feel treated by respect by their managers?

    Most people feel treated with respect by their managers

    How we know this

    63% of people say they’re treated with respect by their managers

    Based on information from 486 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Here’s a recent review that mentions management:

  • Best thing

    Great people, good management in my department

    Worst thing

    Not found anything to complain about

    7.6

    Employee, June 2021

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What are the hours like for retail and sales assistants employees at Asda?

1,741 employees told us the worst thing about this job…

Find out what it is by joining Breakroom for free today.

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Bad
  • Less than 4 weeks notice of shifts

    How much notice do retail and sales assistants get of their shift pattern at Asda?

    People don’t get 4 weeks notice of when they’re working

    How we know this

    • 33% report getting one week notice or less
    • 18% report getting two weeks notice
    • 10% report getting three weeks notice
    • 11% report getting four weeks notice or more
    • 29% report having a fixed rota

    Based on information from 588 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Good
  • Easy to book holiday

    How easy is it for retail and sales assistants to book a holiday at Asda?

    Most people find it easy to book holidays

    How we know this

    64% of people report it’s easy to book holidays

    Based on information from 535 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Easy to take sick leave

    How easy is it for retail and sales assistants to take sick leave at Asda?

    Most people find it easy to take sick leave

    How we know this

    62% of people report that it’s easy to take time off if they are sick

    Based on information from 453 job reviews

  • Good choice of shifts

    Do retail and sales assistants at Asda get to choose the shifts they work?

    Most people get enough choice over which shifts they work

    How we know this

    63% report that their manager gives them enough choice over which shifts they work

    Based on information from 542 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • No short notice shift changes

    Do Asda managers change retail and sales assistants shifts at short notice?

    Most managers don’t change people’s shifts at short notice

    How we know this

    34% of people say their manager changes their shifts at the last minute

    Based on information from 548 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

Excellent
  • People get proper breaks

    Do retail and sales assistants at Asda get proper breaks?

    People get proper breaks

    How we know this

    83% of people report that they get to take proper breaks

    Based on information from 517 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • No unpaid extra work

    Do retail and sales assistants at Asda do extra work that they don't get paid for?

    No. People don’t do unpaid extra work

    How we know this

    15% of people report that they do extra work that they don’t get paid for

    Based on information from 504 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

  • People don’t worry about getting enough hours

    Do retail and sales assistants at Asda worry about hours?

    People don’t worry about getting enough hours

    How we know this

    23% of people report they worry about getting enough hours

    Based on information from 588 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Here’s a recent review that mentions hours:

  • Best thing

    Hourly rate

    Worst thing

    Poor management and no progression available for those who want it

    3.6

    Employee, July 2021

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What is career progression like for retail and sales assistants at Asda?

1,741 employees told us the worst thing about this job…

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Not great
  • No career progression

    Are retail and sales assistants given support to progress at Asda?

    Only some people are given support to progress here

    How we know this

    In the last year, 37% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 499 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Good
  • Enough training

    Do retail and sales assistants get enough training when they start at Asda?

    Most people get enough training when they start

    How we know this

    57% of people report they got enough training when they started working here

    Based on information from 546 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

Latest reviews from retail and sales assistants at Asda

224 employees left their honest reviews of this employer…

You can read them by joining Breakroom for free today.

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  • Best thing

    Flexibility around partners shifts.

    Worst thing

    Micro managed
    Managers lack of people skills
    Under staffed
    Greedy company
    Reprimanded if call in sick while others are allowed to slip through the net for the same things

    3.8

    Employee, July 2021

  • Best thing

    The staff and customers

    Worst thing

    Managers think they know everything. Also do what they like with you

    5.3

    Employee, July 2021

  • Best thing

    The team I work woth

    Worst thing

    Some customers are not polite

    5.5

    Employee, July 2021

  • Best thing

    The people I work with

    Worst thing

    Not enough staff

    6.4

    Employee, July 2021

  • Best thing

    Friends are work with l enjoy working with clothes

    Worst thing

    Being put into other jobs around asda when other people don't get moved at all

    3.1

    Employee, July 2021

  • Best thing

    People I work with

    Worst thing

    Customers and shortage of staff

    3.6

    Employee, July 2021

  • Best thing

    The team I work with

    Worst thing

    Too many jobs too little time

    6.1

    Employee, July 2021

  • Best thing

    The people you work with

    Worst thing

    Management don’t care if their store is behind on staff

    3.6

    Employee, July 2021

  • Best thing

    The time goes quick

    Worst thing

    The 3am start

    6.6

    Employee, June 2021

  • Best thing

    Nice friendly customers

    Worst thing

    Abusive threatening customers

    4.2

    Employee, June 2021

  • Best thing

    Set days and shifts so I know when I'm working

    Worst thing

    No support if you have issues with something

    3.4

    Employee, June 2021

  • Worst thing

    Management haven’t a clue, Asda house hasn’t a clue, staff need better training and I’ve heard about security staff being threatened with a knife

    2.6

    Employee, June 2021

  • Best thing

    Nothing apart working with great people

    4.4

    Employee, June 2021

  • Best thing

    Security

    Worst thing

    No canteen
    Not enough colleagues

    3.1

    Employee, June 2021

  • Best thing

    10% off shopping
    Work mates

    Worst thing

    Not enough people

    1.5

    Employee, June 2021

  • Best thing

    Other colleagues and customers

    Worst thing

    Management...too many of them

    3.4

    Employee, June 2021

  • Best thing

    Colleagues and discount 👌

    Worst thing

    Head office

    4.2

    Employee, June 2021

  • Best thing

    Meeting people and able to help those in need

    Worst thing

    Abuse from customers

    5.1

    Employee, June 2021

  • Best thing

    I only have to work few days but its all stress in there

    Worst thing

    Getting hosiptal appt off or you gotta come in late coz of your child who had additional needs

    5.7

    Employee, May 2021

  • Best thing

    Making new friends

    Worst thing

    Putting pressure on you to get the job done

    5.8

    Employee, May 2021

  • Best thing

    Easy work
    Discount

    Worst thing

    Often get sent home early
    Over time is cut

    5.0

    Employee, May 2021

  • Best thing

    My colleagues

    Worst thing

    The lack of communication

    5.2

    Employee, May 2021

  • Best thing

    Meeting people

    Worst thing

    You don’t get looked after when you are stressed and are suffering with mental health nothing is out in place for your mental well-being only for them to help you hand your notice in .. not a lot of care in place for mental health and how it affects their workers

    2.4

    Employee, May 2021

  • Best thing

    Working with a great team

    Worst thing

    Made to feel like your department/job doesn’t matter

    4.0

    Employee, May 2021

  • Best thing

    Working with people

    Worst thing

    Lot to do

    7.0

    Employee, May 2021

  • Best thing

    Regular monthly pay. Discounts off shopping.

    Worst thing

    Ineffectual management. One rule for one mentality.

    2.6

    Employee, April 2021

  • Best thing

    10% discount, decent colleagues depending where you work.

    Worst thing

    Staff aren't supported or protected by Asda or management at all. You are just a number, not a person.

    3.8

    Employee, April 2021

  • Best thing

    The colleagues I work with

    Worst thing

    Ignorant and rude customers

    5.5

    Employee, April 2021

  • Best thing

    Its easy

    Worst thing

    Hours , weekend working , no respect , overworked , no team work , poor management , nepotism , favouritism

    4.0

    Employee, April 2021

  • Best thing

    made some friends out of it

    Worst thing

    most of the management dont do their job at all.

    4.6

    Employee, April 2021

  • Best thing

    Friendly staff, reliable managers, good discounts, strong starting pay, flexible shifts

    Worst thing

    Customers can become hostile, sometimes find a lack of things to do especially on long shifts

    8.5

    Employee, April 2021

  • Best thing

    Talking to lovely customers, sometimes being the only person they speak to in the day, especially during lockdown

    Worst thing

    Rude disrespectful customers

    5.2

    Employee, April 2021

  • Best thing

    Hours suit me and close to home

    5.5

    Employee, April 2021

  • Best thing

    Generally job satisfaction, keeping busy

    Worst thing

    Not enough staff so o reworked in many cases

    8.2

    Shelf filler, April 2021

  • Worst thing

    On my feet all the time

    9.3

    Employee, April 2021

  • Best thing

    Getting paid.
    Break time.
    Clocking out.
    Getting any sort of appraisal.

    4.4

    Store assistant, April 2021

  • Best thing

    New store good management team and good colleague's

    5.2

    Employee, April 2021

  • Best thing

    Colleagues

    Worst thing

    Supervisors,there are to many

    4.2

    Employee, April 2021

  • Best thing

    The pay for what you do

    Worst thing

    People getting paid the same or more for less

    4.9

    Shop assistant, March 2021

  • Worst thing

    Lack equipment lack staff lack decent management no duty care to staff

    2.5

    Home shopper, March 2021

  • Best thing

    Helping customers.

    Worst thing

    Not enough time to get everything finished no matter how hard you try.

    3.8

    Replenishment, March 2021

  • Best thing

    My team

    Worst thing

    Ignorant rude. Impolite customers. People not wearing a mask or wearing it properly

    7.5

    Checkout operator, March 2021

  • Best thing

    People I work with

    Worst thing

    Mangers

    3.1

    General assistant, March 2021

  • Best thing

    Work as part of a team

    Worst thing

    Constant going on about pick rates making people stressed

    2.9

    Personal shopper, March 2021

  • Best thing

    making friends

    Worst thing

    having to work til 10 at night.

    2.0

    Checkout operator, March 2021

  • Best thing

    Working with friends

    Worst thing

    Having to do the work of two people and having to take the abuse from customers.

    3.5

    Colleague, March 2021

  • Best thing

    The people I work with.

    Worst thing

    The customers at times

    8.9

    Customer assistant, March 2021

  • Best thing

    The pay and its close to home

    4.9

    Floor staff, March 2021

  • Best thing

    Most customers are fantastic, enjoy the chats, and have good work colleagues

    2.5

    Checkout operator, March 2021

  • Best thing

    Some of the people I work with

    Worst thing

    Colleagues not pulling their weight, lack of communication

    3.0

    Employee, March 2021

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How Asda ranks

Asda ranks joint 89th to work for in retail or sales assistant employers

  1. 80= Webhelp
    5.7
  2. 89= Asda
    5.6
  3. 89= Jollyes Pet Superstore
    5.6