Arriva

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Arriva is a bus and train operator. Their routes can be found across the UK.

arriva.co.uk

Arriva job reviews

Showing 113 reviews

  • Best thing

    People I work with

    Worst thing

    Shifts and mangerment

    5.5

    Arriva Fitter, February 2024

  • Best thing

    Talking with colleagues

    Worst thing

    Management have no idea what goes on during a drivers day at work. Health and safety is passed inside garages when it shouldn't. Working conditions are dreadful.

    3.4

    Arriva Bus driver, January 2024

  • Best thing

    You get to drive a London bus.

    Worst thing

    Rude passengers
    Broken or unfit buses
    Other road users
    Cyclist
    Traffic
    Unexpected diversions

    7.7

    Arriva Bus driver, January 2024

  • Best thing

    Driving a bus

    Worst thing

    Shift pattern and lack of famliy time and lack of sleep

    3.5

    Arriva Bus driver, November 2023

  • Best thing

    Meeting new people everyday. If I run late, they look at ways to support me and help me catch up. If i finish late I can claim the overtime

    Worst thing

    Not all vehicles in great condition. Ticket machines fail.

    9.8

    Arriva Bus driver, October 2023

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  • Best thing

    The money

    Worst thing

    The passenger abuse

    4.2

    Arriva Bus driver, October 2023

  • Best thing

    4 on 4 off shift pattern

    Worst thing

    Getting train for each role takes a long time and can leave you feeling like you aren't alway contributing enough.

    9.6

    Arriva Employee, September 2023

  • Best thing

    like to drive and like being out and about

    Worst thing

    Some Customers

    8.2

    Arriva Bus driver, September 2023

  • Best thing

    Union membership
    Good comradeship
    Overtime available

    Worst thing

    Running schedules
    Buses past their best
    Compromises to safety in pursuit of £

    4.2

    Arriva Bus driver, July 2023

  • Best thing

    Laid back not fast paced not much pressure

    Worst thing

    Rude passengers

    6.4

    Arriva Bus driver, June 2023

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  • Best thing

    Working with other people including the public as well as other drivers

    Worst thing

    Long shifts

    8.9

    Arriva Bus driver, May 2023

  • Best thing

    I love driving
    Interaction with passengers
    Banter with colleagues

    Worst thing

    Working varying shifts
    Poor pay

    7.6

    Arriva Bus driver, May 2023

  • Best thing

    Good scheduling, easy to move shifts times or days

    Worst thing

    Conditions, bad union, bad communication from management

    7.3

    Arriva Bus driver, May 2023

  • Best thing

    The pay and people you work with

    Worst thing

    The poor attitude of the management the lack of moral or banter aloud in the workplace is non existent at times the safety and upkeep of the busss is diabolical not everyone is treated fairly plenty of snitches and grasses that’ll run to management long shifts to many trips at a time no sick pay don’t get paid for breaks management racist

    2.1

    Arriva Bus driver, January 2023

  • Best thing

    No 2 days are ever the same

    Worst thing

    Abusive passengers, no support for drovers, lack of communication from management

    7.8

    Arriva Bus driver, November 2022

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  • Best thing

    Meeting different people everyday

    Worst thing

    Stress from management

    1.5

    Arriva Bus driver, November 2022

  • Best thing

    The shifts
    Some of the regular customer were nice

    Worst thing

    Customers
    Managers
    Union

    1.7

    Arriva Bus driver, October 2022

  • Best thing

    The people I work with

    Worst thing

    The abuse you get from the passengers and the low pay

    2.1

    Arriva Bus driver, September 2022

  • Best thing

    Laid back atmosphere, 4 days break

    Worst thing

    Pay could be better, online system could work better.

    9.9

    Arriva Fitter, September 2022

  • Best thing

    Banter with lads

    Worst thing

    Aggressive passengers manegement not caring enough

    7.5

    Arriva Bus driver, September 2022

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  • Best thing

    Free travel on buses

    Worst thing

    Not paid enough, long shifts even on a Sunday, rude customers

    4.7

    Arriva Bus driver, August 2022

  • Best thing

    Paid day

    Worst thing

    Hour and shift patterns

    6.6

    Arriva Bus driver, July 2022

  • Best thing

    Mainly my work friends... Driving is a thing I like also

    Worst thing

    Rude passengers

    7.0

    Arriva Bus driver, July 2022

  • Best thing

    Getting paid weekly

    Worst thing

    Management do not listen to their employees at all.

    3.4

    Arriva Bus driver, July 2022

  • Best thing

    Colleagues

    Worst thing

    Long shifts, minimal breaks, rude passengers, being ignored by other road users.

    4.2

    Arriva Employee, June 2022

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  • Best thing

    When you’re out in the bus, you’re, your own boss!

    Worst thing

    Long shifts
    No flexibility
    Feels like Forced overtime sometimes
    If you’re sick they want you sacked
    Spoken too like rubbish by management
    Mental health isn’t allowed to exist at Arriva

    1.5

    Arriva Bus driver, May 2022

  • Best thing

    Out on your own meeting people

    Worst thing

    Poor schedules poorly maintained vehicles no sick pay long pieces between breaks harassment from people

    6.0

    Arriva Bus driver, April 2022

  • Worst thing

    Rotas and duties and routes

    2.4

    Arriva Bus driver, March 2022

  • Best thing

    It's practically bullet proof

    Worst thing

    Long hours to make ends meet.

    6.0

    Arriva Bus driver, March 2022

  • Best thing

    The guaranteed pay

    Worst thing

    Very long shifts and long hours

    8.8

    Arriva Bus driver, February 2022

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  • Best thing

    Camraderie in the depot, authority when on the roads, the fun of driving, most customers thank you at the end of their journey. Depot-level management seem to have your back.

    Worst thing

    Difficult customers.
    Where you make a mistake consequences can be severe.
    Long days.

    6.6

    Arriva Bus driver, February 2022

  • Best thing

    Rate of pay is ok and on the whole it's a good job

    Worst thing

    Shift can be a bore anytime between 4AM and 5 PM start

    6.4

    Arriva Driver, December 2021

  • Best thing

    The pay

    Worst thing

    Passengers and other road users

    2.3

    Arriva Bus driver, November 2021

  • Best thing

    Im my own boss

    Worst thing

    Passengers

    8.4

    Arriva Bus driver, August 2021

  • Best thing

    The team work

    Worst thing

    The job is getting watered down so no job security

    6.0

    Arriva Supervisor, August 2021

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  • Best thing

    Only good thing is we get paid weekly, and bebifit from free travel, one pass for employee, and another for someone else who resides in the same household over the age of 18

    Worst thing

    Everything else, bad management, bad facilities, buses are not manitained, and not road worthy, shifts are damaging to health, due to the shift pattern. fatigue is bad, controllas harras drivers, you can't choose your own holidays, can't get time off if needed, you don't get paid sick pay unless you have worked for 3 years in service, your paid a low wage untill you complete 5 years in service, diffrent rates of pay, depending on contract, the union are useless they don't fight for the drivers. During the pandemic, they didn't support drivers, and they withhold information in regards to people who you have been contact with, who have been tested positive. The list is endless, and wouldn't recommend anyone to work there, and if you have a young family I do highly recommend you do not work for arriva, they do not accommodate for family orientated people, when you jokn arriva your life, becomes no longer yours,

    3.0

    Arriva Bus driver, August 2021

  • Best thing

    None, would not touch it with a barge pole, but trapped due to other circumstances

    Worst thing

    Management dont give a 4x about staff

    1.9

    Arriva PCV driver, July 2021

  • Best thing

    Making decisions for yourself while out on the road and very little paperwork to fill out.

    Worst thing

    The excessive driving hours and long breaks on some shifts. Management not listening to staff.

    4.6

    Arriva Bus driver, July 2021

  • Best thing

    No shortage of work

    Worst thing

    Treated as a number

    5.0

    Arriva Bus driver, June 2021

  • Best thing

    I like working with people customer service.

    Worst thing

    Everyday on the road

    6.7

    Arriva Bus driver, June 2021

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  • Best thing

    Work Colleagues

    Worst thing

    Time constraints
    Poor Communication

    8.0

    Arriva Storeman, June 2021

  • Best thing

    It not only pays the bills but it also allows you to be on the go on a daily basis that way I don't get bored.

    Worst thing

    Well it's not a family orientated job meaning not Monday to Friday. You don't get time with your family because on shift patterns

    9.7

    Arriva Driver, May 2021

  • Best thing

    Going different places

    Worst thing

    Passengers expect too much and complain about anything

    7.6

    Arriva Driver, May 2021

  • Best thing

    It pays well

    Worst thing

    People complain call you all sorts of names. can be stressful due to traffic and controllers on your back

    3.7

    Arriva Bus driver, April 2021

  • Best thing

    Warm office

    Worst thing

    Passengers unruly kids

    7.8

    Arriva Customer assistant, April 2021

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  • Best thing

    Working manly on your own

    Worst thing

    Pressure of driving a bus

    4.5

    Arriva Bus driver, April 2021

  • Best thing

    Day goes quick...

    Worst thing

    No sick pay

    5.5

    Arriva Bus driver, April 2021

  • Best thing

    Get to drive all day
    Comrade ship

    Worst thing

    Shifts

    4.5

    Arriva PCV driver, April 2021

  • Best thing

    Pay, terms and conditions, time off, pension

    Worst thing

    Shift work

    10

    Arriva Train driver, April 2021

  • Best thing

    The money

    Worst thing

    Long hours and short breaks

    6.4

    Arriva Bus driver, April 2021