AO

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They care about what their frontline employees think and want to be a good employer.

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AO is an online retailer. They sell household and electrical products.

ao.com

AO job reviews

Showing 19 reviews

  • Best thing

    Staff ok

    Worst thing

    No information or when you report something to HR no one get back to you

    6.6

    AO Employee, January 2023

  • Best thing

    Find problems and fix it

    Worst thing

    No listen to suggestion and not willing to help with ideas

    2.6

    AO Employee, December 2022

  • Best thing

    Fun, great atmosphere and supportive

    Worst thing

    Busy

    8.4

    AO Employee, October 2022

  • Best thing

    The people

    Worst thing

    The amount off work

    6.6

    AO Employee, October 2022

  • Best thing

    The shift pattern is fantastic and can earn extra with OT available

    Worst thing

    Uncertainty of your finish times

    9.1

    AO Gas engineer, September 2022

  • Best thing

    Job and knock, choose your own available days to work.

    Worst thing

    Pay not increased for 3years and no respect towards self employed drivers

    3.0

    AO Employee, September 2022

  • Best thing

    4 days off p/week

    Worst thing

    Safety
    Encouragement
    Respect

    5.5

    AO Sales assistant, September 2022

  • Best thing

    The views while driving

    Worst thing

    The management, being sold the dream

    1.6

    AO HGV driver, September 2022

  • Best thing

    Friendly managers.

    Worst thing

    Low pay
    Rude customers
    Special treatment to some employees
    No flexibility to work from home
    No flexibility in booking off holidays
    Understaffed

    2.0

    AO Customer service advisor, August 2022

  • Best thing

    The people

    Worst thing

    To many calls coming in. Very busy

    9.0

    AO Customer advisor, August 2022

  • Best thing

    The office has a Starbucks

    Worst thing

    Short unpaid breaks, rude customers, no support from management if a customer is being overly aggressive, customer threatens you and you’re told to be nice to them and “take ownership” of the customers issue, can never get in touch with the drivers when needed, 4 mins per day allocated for bathroom breaks and if you go over the allocated time you get a warning, no sick pay, wages are always wrong

    1.5

    AO Customer service advisor, February 2022

  • Best thing

    being out meeting people

    Worst thing

    traffic

    4.6

    AO Delivery driver, August 2021

  • Best thing

    Meeting customers

    Worst thing

    Not being able to do more for customers without being rushed or getting overtime without disputing it

    1.2

    AO Delivery driver, January 2021

  • Best thing

    Friendly workers on the shop floor

    Worst thing

    Managment and above

    3.2

    AO Maintenance supervisor, January 2021

  • Best thing

    Stress free no one bothers you

    Worst thing

    You don't find out tomorrow's start time till about 10pm sometimes

    4.7

    AO Delivery driver, January 2021

  • Best thing

    Working with so many different people, every night is different. Work 4 on 4 off so feel like I’m barley there

    Worst thing

    People with not enough training. People not listening to people who have more experience leading to mistakes which affect everybody else’s job

    8.4

    AO FLT driver, January 2021

  • Best thing

    People you meet

    Worst thing

    Unrealistic time frames
    Unrealistic workloads to manag

    4.8

    AO Transport manager, August 2020

  • Best thing

    Pattern, 4 on 4 off

    Worst thing

    Too many inductions, after 4 days you won’t know half of peoples

    5.5

    AO Vna driver, April 2020

  • Best thing

    Getting out and about

    Worst thing

    Unprofessionalness

    2.0

    AO Delivery driver, November 2019