Delivery driver at AO

People in this role may also be known as delivery drivers and couriers.

7 workers in this role at AO have taken the survey.

How much does AO pay delivery drivers?

Delivery driver at AO
£8.90–10.40
Typical range
£8.52–13.35

Delivery driver employees at AO are typically paid £8.90–10.40 an hour, based on data from 7 employees.

Compare pay rates at AO

What is management like for delivery driver employees at AO?

16 employees told us the worst thing about this job…

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Bad
  • Head office doesn’t understand the frontline

    Do delivery drivers think AO head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    14% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work

    Based on information from 7 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Not great
  • Managers aren’t respectful

    Do delivery drivers at AO feel treated by respect by their managers?

    Most people don’t feel treated with respect by their managers

    How we know this

    43% of people say they’re treated with respect by their managers

    Based on information from 7 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

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What are the hours like for delivery driver employees at AO?

16 employees told us the worst thing about this job…

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Bad
  • Contracts don’t match the hours people work

    Do delivery drivers work the same number they are contracted for at AO?

    People work a lot more hours than they’re contracted for

    How we know this

    100% of people report working 8 hours or more than they’re contracted for each week

    Based on information from 7 job reviews

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

  • Shifts get changed at short notice

    Do AO managers change delivery drivers shifts at short notice?

    Managers change people’s shifts at short notice

    How we know this

    83% of people say their manager changes their shifts at the last minute

    Based on information from 6 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • People don’t get proper breaks

    Do delivery drivers at AO get proper breaks?

    People don’t get proper breaks

    How we know this

    20% of people report that they get to take proper breaks

    Based on information from 5 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Less than 4 weeks notice of shifts

    How much notice do delivery drivers get of their shift pattern at AO?

    People don’t get 4 weeks notice of when they’re working

    How we know this

    • 100% report getting one week notice or less
    • 0% report getting two weeks notice
    • 0% report getting three weeks notice
    • 0% report getting four weeks notice or more
    • 0% report having a fixed rota

    Based on information from 7 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • People worry about getting enough hours

    Do delivery drivers at AO worry about hours?

    People worry about getting enough hours

    How we know this

    86% of people report they worry about getting enough hours

    Based on information from 7 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Not great
  • People do unpaid extra work

    Do delivery drivers at AO do extra work that they don't get paid for?

    Sometimes. Most people do unpaid extra work

    How we know this

    60% of people report that they do extra work that they don’t get paid for

    Based on information from 5 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Good
  • Easy to book holiday

    How easy is it for delivery drivers to book a holiday at AO?

    Most people find it easy to book holidays

    How we know this

    71% of people report it’s easy to book holidays

    Based on information from 7 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

What is career progression like for delivery drivers at AO?

16 employees told us the worst thing about this job…

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Not great
  • No career progression

    Are delivery drivers given support to progress at AO?

    Only some people are given support to progress here

    How we know this

    In the last year, 29% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 7 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Good
  • Enough training

    Do delivery drivers get enough training when they start at AO?

    Most people get enough training when they start

    How we know this

    50% of people report they got enough training when they started working here

    Based on information from 6 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

Latest reviews from delivery drivers at AO

4 employees left their honest reviews of this employer…

You can read them by joining Breakroom for free today.

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  • Worst thing

    To many stop and the van is full every day 34 stop. I not recommended to work for AO.

    2.0

    Delivery driver, February 2021

    • Manages people
    • £10.00 per hour
    • 25 or older
  • Best thing

    Meeting customers

    Worst thing

    Not being able to do more for customers without being rushed or getting overtime without disputing it

    1.5

    Delivery driver, January 2021

    • Manages people
    • £11.00 per hour
    • 25 or older
  • Best thing

    Stress free no one bothers you

    Worst thing

    You don't find out tomorrow's start time till about 10pm sometimes

    5.3

    Delivery driver, January 2021

    • £9.50 per hour
    • 25 or older
  • Best thing

    Getting out and about

    Worst thing

    Unprofessionalness

    3.1

    Delivery driver, November 2019

    • £8.21 per hour
    • 25–34 years old

Latest vacancies for delivery drivers at AO

See all AO delivery driver jobs

How AO ranks

AO ranks joint 40th to work for in delivery driver or courier employers

  1. 38= Papa John’s
    4.9
  2. 40= AO
    4.8
  3. 40= Menzies Distribution
    4.8