Animal Friends Insurance
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DismissAnimal Friends Insurance is a pet insurance company.
animalfriends.co.ukRating based on 14 employees who took the Breakroom Quiz
About jobs at Animal Friends Insurance
Pay
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Needs improving
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Most people don’t get paid breaks
Do workers at Animal Friends Insurance get paid breaks?
No. Most people don’t get paid breaks.
How we know this
90% of people say they don’t get paid breaks.Based on data from 10 people who took the Breakroom Quiz between July 2023 and April 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Hours and flexibility
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Okay
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Can be hard to book holiday
How easy is it to book a holiday at Animal Friends Insurance?
Some people find it hard to book holiday.
How we know this
50% of people report it’s hard to book holidays.Based on data from 10 people who took the Breakroom Quiz between July 2023 and April 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Workplace
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Needs improving
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Most people are stressed
Is it stressful to work at Animal Friends Insurance?
Most people feel stressed here.
How we know this
80% of people say they often feel stressed at work.Based on data from 10 people who took the Breakroom Quiz between July 2023 and April 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Needs improving
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Most people don’t recommend their team
Do people at Animal Friends Insurance recommend working with their team?
Not many people recommend working with their team.
How we know this
70% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 10 people who took the Breakroom Quiz between July 2023 and April 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people feel well informed by head office
Do workers feel well informed about how Animal Friends Insurance is doing?
Most people feel well informed about how the company is doing.
How we know this
70% of people feel that they are kept well informed about how the company is doing as a whole.Based on data from 10 people who took the Breakroom Quiz between July 2023 and April 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
How Animal Friends Insurance ranks
Animal Friends Insurance ranks joint 63rd to work for out of insurers.
- 63= Domestic & General
- 63= Animal Friends Insurance
- 63= Scottish Widows
Rankings are based on Breakroom Ratings for employers with 5 or more Breakroom Quiz responses, accurate as of 8 February 2026.
Animal Friends Insurance job reviews
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Best thing
The people are amazing and a lot of fun to be around.
Worst thing
There is no room for progression and the work is monotonous.
Customer service assistant at Animal Friends Insurance, July 2023