Customer advisor at Anglian Water

People in this role may also be known as call and contact centre staff.

5 workers in this role at Anglian Water have taken the survey.

How much does Anglian Water pay customer advisors?

Customer advisor at Anglian Water
£10.93–12.65
Typical range
£8.72–12.73

Customer advisor employees at Anglian Water are typically paid £10.93–12.65 an hour, based on data from 5 employees.

Compare pay rates at Anglian Water

Thinking of working at Anglian Water?

Join Breakroom to unlock insights about Anglian Water and thousands of other employers.

Join Breakroom

What are the hours like for customer advisor employees at Anglian Water?

22 employees told us the worst thing about this job…

Find out what it is by joining Breakroom for free today.

Join Breakroom
Not great
  • Not easy to book holiday

    How easy is it for customer advisors to book a holiday at Anglian Water?

    Most people find it hard to book holidays

    How we know this

    60% of people report it’s hard to book holidays

    Based on information from 5 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Not easy to take sick leave

    How easy is it for customer advisors to take sick leave at Anglian Water?

    Most people find it hard to take sick leave

    How we know this

    60% of people report that it’s hard to take time off if they are sick

    Based on information from 5 job reviews

Good
  • Good choice of shifts

    Do customer advisors at Anglian Water get to choose the shifts they work?

    Most people get enough choice over which shifts they work

    How we know this

    60% report that their manager gives them enough choice over which shifts they work

    Based on information from 5 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • No unpaid extra work

    Do customer advisors at Anglian Water do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work

    How we know this

    60% of people report that they don’t do extra unpaid work

    Based on information from 5 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Excellent
  • No short notice shift changes

    Do Anglian Water managers change customer advisors shifts at short notice?

    Managers don’t change people’s shifts at short notice

    How we know this

    100% of people say their manager doesn’t changes their shifts at the last minute

    Based on information from 5 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • 4+ weeks notice of shifts

    How much notice do customer advisors get of their shift pattern at Anglian Water?

    People get 4 weeks notice of when they’re working

    How we know this

    • 0% report getting one week notice or less
    • 0% report getting two weeks notice
    • 0% report getting three weeks notice
    • 40% report getting four weeks notice or more
    • 60% report having a fixed rota

    Based on information from 5 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Latest reviews from customer advisors at Anglian Water

2 employees left their honest reviews of this employer…

You can read them by joining Breakroom for free today.

Join Breakroom
  • Best thing

    Well paid, great benefits, friendly welcoming atmosphere and great colleagues

    Worst thing

    Lack of staff means it's difficult to take leave, often there are examples of favouritism and nepotism when applying for roles. High volume of work

    7.9

    Customer service assistant, February 2021

  • Best thing

    Great pay and benefits

    Worst thing

    Difficult targets and nepotism

    5.2

    Customer advisor, January 2021

Latest vacancies for customer advisors at Anglian Water

See all Anglian Water customer advisor jobs

How Anglian Water ranks

Anglian Water ranks joint 20th to work for in call and contact centre staff employers

  1. 20= Anglian Water
    7.0
  2. 20= Royal Bank of Scotland
    7.0
  3. 20= Screwfix
    7.0