American Express

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American Express is a financial services company. They provide credit cards and insurance products.

americanexpress.com/en-gb

What’s the pay at American Express?

The average pay at American Express is between £21.4k and £29.6k per year.

This table shows how pay rates at American Express compare across the different types of jobs they offer.

Job American Express pay per hour
Travel consultant £17.9k-30.2k per year
Customer service £22.0k-26.4k per year

Last updated 13 March 2024

What is the Real Living Wage?

The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

Location Real Living Wage
London £13.15
Rest of the UK £12.00

What is the legal minimum wage?

The minimum wage is the legal minimum you must be paid per hour.

Age group Legal minimum wage
23 or older £10.42
21-22 £10.18
18-20 £7.49
Under 18 £5.28
Apprentices £5.28

How we know this

Based on data from 37 people who took the Breakroom Quiz between March 2023 and March 2024.

Which financial services providers pay most?

Jobs at American Express

See more jobs at American Express

What people are saying about pay at American Express

  • Best thing

    I really enjoy the service side of things. Every time you get a call it's a different request and therefore it's never monotonous.

    Worst thing

    There is no support for agents during certain times of the day. We're expected to deal with extremely stressful situations for very little money. Dealing with other people's thousands of pounds every day and making massive sales for little to no reward. The survey system they have in place makes sure you have to work super hard to get a bonus and sometimes you might not even get one because you get poor surveys attributed to you when they're clearly speaking about the company as a whole. Clear big corporation tactic to not pay bonuses to their employees

    7.0

    American Express Employee, July 2023

  • Best thing

    Perks and the job itself, it is always different and very interesting

    Worst thing

    Schedules, holidays, surveys and pay

    5.5

    American Express Employee, March 2023

  • Best thing

    Pay and benefits.

    Worst thing

    Micro managing, cliquey, a lot of pressure to always perform well, verbal abuse from customers.

    8.7

    American Express Customer service, July 2021

Read more reviews