Ambulance Service

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The Ambulance Service responds to health emergencies. They provide urgent care to sick or injured people and get them to hospital.

nhs.uk

Ambulance Service job reviews

Showing 73 reviews

  • Best thing

    No two days are the same I get to meet wonderful people and help them If I have to. Gaining more experience and knowledge about people disabilities or sickness in order to know how to talk with them.

    Worst thing

    Management
    Staff backstabbing
    Gossiping

    2.4

    Ambulance Service Ambulance care assistant, December 2022

  • Best thing

    Pay, training

    Worst thing

    Some managers aren’t understanding

    7.3

    Ambulance Service Emergency care assistant, July 2022

  • Best thing

    Job satisfaction

    Worst thing

    Work related stress

    6.6

    Ambulance Service Employee, June 2022

  • Best thing

    Patient contact

    Worst thing

    Pay and stress

    7.3

    Ambulance Service Ambulance care assistant, May 2022

  • Best thing

    Helping people
    Benefits

    Worst thing

    Stressful
    Poor time management by control
    Poor time management by management and flow centre
    Poor communication
    Poor management attitude across NHS partners
    Lack of support for progression
    Lack of training and advancement
    Poor movement ability for those without a C1
    Inability to change roles without maths or English GCSE even if you have higher qualifications
    Poor peer attitudes

    2.8

    Ambulance Service Employee, April 2022

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  • Best thing

    Easy Shifts

    Worst thing

    Sat around alot

    3.9

    Ambulance Service ECA, September 2021

  • Best thing

    Good money

    Worst thing

    Long hours
    Travelling miles

    3.0

    Ambulance Service Technician, July 2021

  • Best thing

    The colleagues I work with and the patients

    Worst thing

    No pay rise and hardly seeing my manager.

    8.2

    Ambulance Service Employee, July 2021

  • Best thing

    The people I work with.
    The unsocial pay.
    The unpredictable nature of the job is exciting

    Worst thing

    The stress and lack of resources
    The verbal abuse from the public
    The lack of understanding from management of how hard the job is

    7.0

    Ambulance Service Employee, July 2021

  • Best thing

    I work for small private ambulance company, stress free decent pay and I'm a person not a number on a seat

    Worst thing

    I have to be flexible to point of fluid but the door swings both ways

    8.6

    Ambulance Service Shift supervisor, June 2021

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  • Best thing

    Get to look after patients.

    Worst thing

    1. No welfare of crews.
    2. poor state of vehicles sometimes un roadworthy but still taken out as told no spare vehicles so no shift pay if refuse.
    3. poor stock quality of consumables,
    4. No management communication
    5. Forced to work longer hours and only get 30 minutes breaks. Often finish late and 50+ miles away from base station.

    3.0

    Ambulance Service Employee, June 2021

  • Best thing

    Helping people. Being part of a fantastic team.

    9.7

    Ambulance Service Call handler, April 2021

  • Best thing

    Helping people

    Worst thing

    Stressful, not enough resources

    8.2

    Ambulance Service Duty manager, April 2021

  • Best thing

    The job is a good job. And a secure job

    Worst thing

    Pay is continuing to be erroded. Will soon be a minimum wage job. Compared to being in excess of twice minimum wage 10 years ago.
    Management treat us like children and treat all staff equally badly with equal levels of contempt.

    8.0

    Ambulance Service EMT, April 2021

  • Best thing

    Variety

    Worst thing

    Risk to self and colleagues

    2.3

    Ambulance Service Paramedic, March 2021

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  • Best thing

    Helping people

    Worst thing

    Hassle abuse long hours

    5.0

    Ambulance Service Paramedic, March 2021

  • Best thing

    The pay

    Worst thing

    Lack of resources

    4.5

    Ambulance Service Allocator, March 2021

  • Best thing

    It's difficult but super rewarding

    Worst thing

    The subject of calls

    9.5

    Ambulance Service Call handler, March 2021

  • Best thing

    Helping people who need medical treatment

    Worst thing

    Not much spare time between shifts and low pay

    5.5

    Ambulance Service Employee, March 2021

  • Best thing

    Getting paid

    Worst thing

    Solitary with no social aspect outside of work

    4.2

    Ambulance Service Call handler, March 2021

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  • Best thing

    The patients

    Worst thing

    Bad corruption in management

    4.3

    Ambulance Service Ambulance care assistant, March 2021

  • Best thing

    The sense of achievement and knowing what you do makes a difference

    Worst thing

    Can be stressful and you deal with some distressing incidents

    9.6

    Ambulance Service Call handler, February 2021

  • Best thing

    Variety, feel like I’m making a difference

    Worst thing

    Relentless, late breaks and finishes, hard to get annual leave when you want it

    3.0

    Ambulance Service Paramedic, February 2021

  • Best thing

    The colleagues & daily duties

    Worst thing

    The travel time in calls

    8.7

    Ambulance Service ACA, February 2021

  • Best thing

    Variety and the people I work with.

    9.8

    Ambulance Service Call handler, February 2021

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  • Best thing

    Sick pay,

    Worst thing

    Working long shifts affecting work life balance and health.. Refusal of work to get static hrs

    2.6

    Ambulance Service Employee, January 2021

  • Best thing

    Helping others

    Worst thing

    Tragic outcomes of jobs I’ve attended

    4.6

    Ambulance Service EMT 3, January 2021

  • Best thing

    Caring for people

    Worst thing

    Staff assaults, late finish, no meal breaks

    7.0

    Ambulance Service Ambulance care attendant, January 2021

  • Best thing

    Patient care, helping folk in their time of needs me laking a difference in people’s lives

    Worst thing

    Paperwork and other parts of the care network not doing their part for the patients they serve

    9.4

    Ambulance Service EMT, January 2021

  • Best thing

    I get to help people

    Worst thing

    The wrong people are in high power joba
    Abused and misused service

    4.5

    Ambulance Service Team leader, January 2021

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  • Best thing

    rewarding feeling when its a good day and your patients are happy

    Worst thing

    lack of respect, the expectation that you will work in any manor even against the policies that have been set

    3.2

    Ambulance Service Patient transport, January 2021

  • Best thing

    Colleagues, variety.

    Worst thing

    Lack of personal management collaboration. Lack of understanding. No personal meetings regarding role.

    8.2

    Ambulance Service Emergency care practitioner, December 2020

  • Best thing

    Regular pay

    Worst thing

    Management, bullying, shifts, hours, lack of support, lack of training and advancement, missed meal breaks and poor pay.

    3.0

    Ambulance Service Paramedic, December 2020

  • Best thing

    Actually making a difference

    Worst thing

    Lack of respect or appreciation from management and public.

    3.2

    Ambulance Service Paramedic, December 2020

  • Best thing

    Caring
    Saving lives
    Making a difference

    Worst thing

    Hours
    Over runs
    Assaults

    5.5

    Ambulance Service Emergency care assistant, December 2020

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  • Best thing

    Helping people in need

    Worst thing

    Long hours
    Demands of the job
    Poor management

    3.7

    Ambulance Service Paramedic, December 2020

  • Best thing

    Working with no manager looking over your shoulder

    Worst thing

    Constant time constraints

    4.1

    Ambulance Service Paramedic, December 2020

  • Best thing

    I help people

    Worst thing

    I don't get to help people that often.

    2.1

    Ambulance Service Associate practitioner, December 2020

  • Best thing

    The job it self is great you meet different people everyday and staff are a good bunch

    Worst thing

    The higher management haven’t got a clue and are trying to micro manage us to death.

    6.4

    Ambulance Service Team leader, December 2020

  • Best thing

    Job satisfaction

    Worst thing

    No support from manager

    8.0

    Ambulance Service Emergency care assistant, December 2020

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  • Best thing

    Saving lives and bringing in new

    Worst thing

    Late finishes, missed meal breaks

    8.2

    Ambulance Service Technician, December 2020

  • Best thing

    Helping people in their hour of need

    Worst thing

    Ever changing policy that makes working conditions more difficult

    5.0

    Ambulance Service Paramedic, November 2020

  • Best thing

    Wages, sick pay

    Worst thing

    Never finishing on time, made to feel guilty for leaving on time after a 12 hour shift

    5.0

    Ambulance Service Ambulance care assistant, November 2020

  • Best thing

    Out and about
    Helping people
    Camaraderie

    Worst thing

    Danger
    Always late
    Burnout
    Awful pay

    4.1

    Ambulance Service Paramedic, November 2020

  • Best thing

    The 1% of proper emergencies

    Worst thing

    Long hours attending driving to people under emergency conditions, who don't need any emergrncy intervention - most of the job

    6.0

    Ambulance Service Paramedic, November 2020

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  • Best thing

    Flexi

    Worst thing

    Overruns and hospital delays

    9.6

    Ambulance Service Ucs, November 2020

  • Best thing

    A job like no other

    Worst thing

    Condition.

    4.5

    Ambulance Service Paramedic, November 2020

  • Best thing

    Helping others
    Like a family

    Worst thing

    Unsocial hours
    Night shifts
    111

    6.0

    Ambulance Service Emergency care assistant, November 2020

  • Best thing

    The variety. The reward of doing your job well

    Worst thing

    Pressure of the workload. Long delays at hospital. Inappropriate calls that increase both of the above. A sense, sometimes, that nobody really appreciates what you are doing/achieving.

    8.7

    Ambulance Service Paramedic, November 2020

  • Best thing

    Regular pay,
    Sick pay,

    Worst thing

    Stress levels

    7.8

    Ambulance Service Paramedic, November 2020