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Ambient Support
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DismissAmbient Support is a social care charity. They support older people, people with learning disabilities and people with mental health needs.
ambient.org.ukBased on responses from 13 employees at Ambient Support.
Most people are not paid a living wage.
Based on data from 13 people who took the Breakroom Quiz between October 2020 and August 2022.
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living. It is currently £9.90 per hour, and £11.05 per hour in London.
Find out more in our explainer about the Real Living Wage.
Most people are paid less than average for their job.
Based on data from 11 people who took the Breakroom Quiz between October 2020 and August 2022.
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Sometimes. Only some people get paid breaks.
Based on data from 13 people who took the Breakroom Quiz between October 2020 and August 2022.
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
No. Most people don’t get proper sick pay.
Based on data from 12 people who took the Breakroom Quiz between October 2020 and August 2022.
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Sometimes. Some people do unpaid extra work.
Based on data from 11 people who took the Breakroom Quiz between October 2020 and August 2022.
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Only some people get 4 weeks notice of when they’re working.
Based on data from 10 people who took the Breakroom Quiz between October 2020 and August 2022.
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Most people get enough choice over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between October 2020 and August 2022.
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Some people find it hard to change shifts.
Based on data from 11 people who took the Breakroom Quiz between October 2020 and August 2022.
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Most people find it easy to book holiday.
Based on data from 13 people who took the Breakroom Quiz between October 2020 and August 2022.
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Some managers change people’s shifts at short notice.
Based on data from 11 people who took the Breakroom Quiz between October 2020 and August 2022.
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Most people find it easy to take sick leave.
Based on data from 10 people who took the Breakroom Quiz between January 2021 and August 2022.
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Some people don’t feel treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between October 2020 and August 2022.
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Most people don’t get proper breaks.
Based on data from 12 people who took the Breakroom Quiz between October 2020 and August 2022.
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Most people feel stressed here.
Based on data from 12 people who took the Breakroom Quiz between October 2020 and August 2022.
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Only some people recommend working with their team.
Based on data from 13 people who took the Breakroom Quiz between October 2020 and August 2022.
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Most people got enough training when they started.
Based on data from 13 people who took the Breakroom Quiz between October 2020 and August 2022.
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Only some people are given support to progress here.
Based on data from 10 people who took the Breakroom Quiz between October 2020 and August 2022.
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Most people think head office doesn’t understand what’s happening where they work.
Based on data from 11 people who took the Breakroom Quiz between October 2020 and August 2022.
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Only some people feel well informed about how the company is doing.
Based on data from 11 people who took the Breakroom Quiz between October 2020 and August 2022.
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
Ambient Support ranks joint 144th to work for out of social care providers.
Rankings are based on Breakroom ratings for employers with 5 or more quiz responses, accurate as of 16 August 2022.
Who we look after, I can cover my hours in long shifts, management are great
Shortage in staff since covid and can't get agency
Ambient Support Employee, April 2022
Caring about people. Making a difference
Management above ground level
Ambient Support Employee, January 2021
Based on 13 Ambient Support employees
Based on 10 Ambient Support employees