Alton Towers

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Alton Towers is a theme park resort. They also have on-site accommodation and a spa.

altontowers.com

Alton Towers job reviews

Showing 20 reviews

  • Best thing

    Great perks, great teams, fun environment to work in

    Worst thing

    Lack of career opportunity

    5.5

    Alton Towers Employee, June 2022

  • Best thing

    Good working environment

    Worst thing

    Poor pay, 0 hour contract

    4.7

    Alton Towers Employee, June 2022

  • Best thing

    Speaking to the guests

    Worst thing

    Rides breaking down and long hours

    7.6

    Alton Towers Employee, May 2022

  • Worst thing

    strict shift patterns, bad management

    1.2

    Alton Towers Employee, May 2022

  • Best thing

    Working in a friendly environment

    Worst thing

    The stress when things start to go wrong

    5.5

    Alton Towers Employee, May 2022

  • Best thing

    Free tickets

    Worst thing

    Under paid, terrible management, over worked

    3.0

    Alton Towers Employee, May 2022

  • Best thing

    Free tickets, discount on Merlin products, 30 mins unpaid break but rest paid, great team easy to make friends

    Worst thing

    Very stressful, a lot of abuse from customers, although you can make friends it’s still cliquey and hard with some, random rota changes that you sometimes don’t notice

    4.6

    Alton Towers Employee, February 2022

  • Best thing

    Great team to work with

    Worst thing

    Long hours

    9.2

    Alton Towers Employee, January 2022

  • Best thing

    Free tickets to the resort

    Worst thing

    Low pay for under 18
    No free food on breaks in restaurants
    Busses are a joke
    Traffic in summer is a joke

    3.2

    Alton Towers Employee, January 2022

  • Best thing

    The team members and the benefits such as free tickets and discounts. Getting to work in such a magical environment.

    Worst thing

    Booking holidays can be hard if not booked at the start of the season. The customers can be very unfriendly at times. Fast paced environment is not everyones cup of tea.

    4.6

    Alton Towers Employee, December 2021

  • Best thing

    The perks of working here.

    Worst thing

    Management don’t seem to have a grasp of what it’s like to be working and providing a quality service to guests.

    6.8

    Alton Towers Employee, December 2021

  • Best thing

    Pay for u18 is great

    Worst thing

    Too hot 50 degrees in summer inside, boring 8-12 hours of watching a pool.

    2.4

    Alton Towers Employee, December 2021

  • Best thing

    There are non its a nightmare

    Worst thing

    Overworked- often made to work longer hours then the shift was planned for, very very long hours. Staff bus timetable is ridiculous often waiting a very long time. Wasn't added to the rota spreadsheet and after asking was never informed what shifts I was on so angry managers calling asking where I was but never Informed me that I had a shift. Little flexibility on rota changes, often not asked what days I could and couldn't do. Was not payed for a couple weeks when I first joined. Summers get very hot under a glass roof-difficult working environment- managers don't seem to care about this. Staff very clique-y unwelcoming to newcomers.

    1.6

    Alton Towers Employee, December 2021

  • Best thing

    Everybody who I work with is really nice and friendly

    Worst thing

    Cleaning up people’s mess

    9.4

    Alton Towers Employee, September 2021

  • Best thing

    Breaks every 2 and a half hours. Great people

    Worst thing

    Management don't always understand pressure placed upon the work force, long days and hard to get days off

    4.6

    Alton Towers Employee, September 2021

  • Best thing

    Out of all the best thing is that you are sociable and you get to engage. I get to work as a team.

    Worst thing

    Sometimes you get given a set job which is too much and is unfair in a way. You could have a 8 rooms to clean which another employee has 3 but you would get paid the same.

    8.9

    Alton Towers Employee, July 2021

  • Best thing

    The money

    Worst thing

    Everyone is miserable

    2.1

    Alton Towers Employee, June 2021

  • Best thing

    Working with my coworkers and when there’s no customers

    Worst thing

    The stress and fast pace

    6.1

    Alton Towers Employee, May 2021

  • Best thing

    The friends you make and can cater shifts around other commitments

    Worst thing

    The stress, favouritism amongst managers making progression difficult, not paid enough for the job we do

    4.7

    Alton Towers Ride operator, February 2021

  • Best thing

    Fun environment

    Worst thing

    Low hours security

    7.6

    Alton Towers Retail Host, June 2020