Agincare

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Agincare is a care group. They offer home care services and operate care homes.

agincare.com

Based on responses from 47 employees at Agincare.

Pay

    Okay
  • Only some people get paid breaks

    Do workers at Agincare get paid breaks?

    Sometimes. Only some people get paid breaks.

    How we know this

    60% of people say they don’t get paid breaks.

    Based on data from 42 people who took the Breakroom Quiz between July 2020 and June 2022.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Okay
  • Only some people are paid a living wage

    Do Agincare pay a living wage?

    Some people are not paid a living wage.

    How we know this

    36% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 42 people who took the Breakroom Quiz between July 2020 and June 2022.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living. It is currently £9.90 per hour, and £11.05 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Okay
  • Only some people are paid market rates

    Do Agincare pay market rates?

    Only some people are paid above average for their job.

    How we know this

    50% of people are paid below the average pay for the type of work they do.

    Based on data from 32 people who took the Breakroom Quiz between July 2020 and June 2022.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Bad
  • Most people don’t get sick pay

    Do Agincare pay sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    100% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 41 people who took the Breakroom Quiz between July 2020 and June 2022.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Bad
  • Most people do unpaid extra work

    Do workers at Agincare do extra work that they don't get paid for?

    Yes. Lots of people do unpaid extra work.

    How we know this

    68% of people report that they do extra work that they don’t get paid for.

    Based on data from 44 people who took the Breakroom Quiz between July 2020 and June 2022.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Good
  • Most people get a choice of shifts

    Do Agincare workers get to choose the shifts they work?

    Most people get enough choice over which shifts they work.

    How we know this

    68% report that their manager gives them enough choice over which shifts they work.

    Based on data from 38 people who took the Breakroom Quiz between July 2020 and June 2022.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Good
  • Most parents say it’s good

    Is working at Agincare good if you’re a parent or carer?

    Most parents and carers say this is a good place to work.

    How we know this

    77% of people who care for a child or other relative report this is a good place to work.

    Based on data from 13 people who took the Breakroom Quiz between August 2020 and February 2022.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

  • Good
  • Most people don’t worry about their hours

    Do workers at Agincare worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    71% of people report they don’t worry about getting enough hours.

    Based on data from 42 people who took the Breakroom Quiz between July 2020 and June 2022.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Can be hard to book holiday

    How easy is it to book a holiday at Agincare?

    Some people find it hard to book holiday.

    How we know this

    37% of people report it’s hard to book holidays.

    Based on data from 41 people who took the Breakroom Quiz between July 2020 and June 2022.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Can be hard to change shifts

    How easy is it for Agincare workers to change shifts?

    Some people find it hard to change shifts.

    How we know this

    58% of people report that it’s hard to change shifts if they need to.

    Based on data from 26 people who took the Breakroom Quiz between August 2020 and June 2022.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it to take sick leave at Agincare?

    Some people find it hard to take sick leave.

    How we know this

    56% of people report that it’s hard to take time off if they are sick.

    Based on data from 39 people who took the Breakroom Quiz between July 2020 and June 2022.

  • Okay
  • Shifts can get changed at short notice

    Do Agincare managers change shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    56% of people say their manager changes their shifts at the last minute.

    Based on data from 43 people who took the Breakroom Quiz between July 2020 and June 2022.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Bad
  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at Agincare?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 74% of people with changing schedules report getting one week notice or less.
    • 15% of people with changing schedules report getting two weeks notice.
    • 6% of people with changing schedules report getting three weeks notice.
    • 6% of people with changing schedules report getting four weeks notice or more.

    Based on data from 34 people who took the Breakroom Quiz between July 2020 and June 2022.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Workplace

    Good
  • Most people enjoy their job

    Do people at Agincare enjoy their jobs?

    Most people enjoy their job.

    How we know this

    71% of people report they enjoy their job.

    Based on data from 24 people who took the Breakroom Quiz between June 2021 and June 2022.

  • Good
  • Most people feel treated with respect

    Do people at Agincare feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    76% of people say they’re treated with respect by their managers.

    Based on data from 38 people who took the Breakroom Quiz between July 2020 and June 2022.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get enough training

    Do people get enough training when they start at Agincare?

    Some people did’t get enough training when they started.

    How we know this

    47% of people report they didn’t get enough training when they started working here.

    Based on data from 45 people who took the Breakroom Quiz between July 2020 and June 2022.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are people given support to progress at Agincare?

    Only some people are given support to progress here.

    How we know this

    In the last year, 57% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 35 people who took the Breakroom Quiz between July 2020 and June 2022.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Bad
  • Head office doesn’t understand what’s happening

    Do people think Agincare head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    90% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 40 people who took the Breakroom Quiz between July 2020 and June 2022.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Bad
  • Most people are stressed

    Is it stressful to work at Agincare?

    Most people feel stressed here.

    How we know this

    78% of people say they often feel stressed at work.

    Based on data from 45 people who took the Breakroom Quiz between July 2020 and June 2022.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Bad
  • Most people don’t get proper breaks

    Do people at Agincare get proper breaks?

    Most people don’t get proper breaks.

    How we know this

    83% of people report that they don’t get to take proper breaks.

    Based on data from 42 people who took the Breakroom Quiz between July 2020 and June 2022.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Bad
  • Most people don’t recommend their team

    Do people at Agincare recommend working with their team?

    Not many people recommend working with their team.

    How we know this

    72% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 47 people who took the Breakroom Quiz between July 2020 and June 2022.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Bad
  • Most people don’t feel well informed by head office

    Do workers feel well informed about how Agincare is doing?

    Most people don’t feel well informed about how the company is doing.

    How we know this

    70% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 40 people who took the Breakroom Quiz between July 2020 and June 2022.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

How Agincare ranks

Agincare ranks joint 238th to work for out of social care providers.

  1. 238= TLC Care
    4.2
  2. 238= Agincare
    4.2
  3. 238= ISS Healthcare
    4.2

Rankings are based on Breakroom ratings for employers with 5 or more quiz responses, accurate as of 1 July 2022.

Pay ranges at Agincare

  1. £9.00–10.57 per hour

Agincare job reviews

  • Best thing

    Making clients safe and happy

    Worst thing

    Not enough support sometimes from manger

    4.9

    Agincare Employee, March 2022

  • Best thing

    Helping people in need. The smiles i get from just showing up and saying hi :)

    Worst thing

    Not being payed for the time i work. Staying to make sure someone is safe is done my own time. They will say yes to paying you but never do it.

    3.7

    Agincare Care assistant, October 2020

Handy to know

How much notice do people get of their shifts?

74% of people with changing schedules report getting one week notice or less.
15% of people with changing schedules report getting two weeks notice.
6% of people with changing schedules report getting three weeks notice.
6% of people with changing schedules report getting four weeks notice or more.

Based on 34 Agincare employees

What contracts are people on?

36% report having zero hours contracts.
5% report having low hours contracts. (less than 16 hours)
15% report having part time contracts. (16-35 hours)
44% report having full time contracts. (more than 35 hours)

Based on 39 Agincare employees

How are people paid?

By the hour 89% of people report they get paid by the hour.

Based on 47 Agincare employees