Agilisys
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DismissAgilisys offers IT and business services to public sector companies.
agilisys.co.ukAbout jobs at Agilisys
Pay
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Only some people are paid a living wage
Do Agilisys pay a living wage?
Some people are not paid a living wage.
How we know this
40% of people say they are paid below the Real Living Wage for where they live.Based on data from 10 people who took the Breakroom Quiz between July 2021 and January 2023.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The new Living Wage rates were announced on Thursday 22 September 2022.
The rates are now £10.90 per hour, and £11.95 per hour in London.
Employers are expected to implement the rise as soon as possible but by the latest 14 May 2023.
On the 14 May 2023, employers’ Breakroom Rating will be updated to reflect this.
Find out more in our explainer about the Real Living Wage.
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Only some people get paid breaks
Do workers at Agilisys get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
60% of people say they don’t get paid breaks.Based on data from 10 people who took the Breakroom Quiz between July 2021 and January 2023.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Hours and flexibility
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Good
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Easy to book holiday
How easy is it to book a holiday at Agilisys?
Most people find it easy to book holiday.
How we know this
82% of people report it’s easy to book holidays.Based on data from 11 people who took the Breakroom Quiz between July 2021 and January 2023.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Most people find it easy to take sick leave
How easy is it to take sick leave at Agilisys?
Most people find it easy to take sick leave.
How we know this
91% of people report that it’s easy to take time off if they are sick.Based on data from 11 people who took the Breakroom Quiz between July 2021 and January 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Good
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Most people feel treated with respect
Do people at Agilisys feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
82% of people say they’re treated with respect by their managers.Based on data from 11 people who took the Breakroom Quiz between July 2021 and January 2023.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do people at Agilisys get proper breaks?
Most people get proper breaks.
How we know this
100% of people report that they get to take proper breaks.Based on data from 11 people who took the Breakroom Quiz between July 2021 and January 2023.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
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Most people are stressed
Is it stressful to work at Agilisys?
Most people feel stressed here.
How we know this
80% of people say they often feel stressed at work.Based on data from 10 people who took the Breakroom Quiz between July 2021 and January 2023.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
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Only some people enjoy their job
Do people at Agilisys enjoy their jobs?
Only some people enjoy their job.
How we know this
50% of people report they don’t enjoy their job.Based on data from 10 people who took the Breakroom Quiz between July 2021 and January 2023.
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Only some people recommend their team
Do people at Agilisys recommend working with their team?
Only some people recommend working with their team.
How we know this
64% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 11 people who took the Breakroom Quiz between July 2021 and January 2023.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do people get enough training when they start at Agilisys?
Most people got enough training when they started.
How we know this
70% of people report they got enough training when they started working here.Based on data from 10 people who took the Breakroom Quiz between July 2021 and January 2023.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
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Only some people get support to progress
Are people given support to progress at Agilisys?
Only some people are given support to progress here.
How we know this
In the last year, 45% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 11 people who took the Breakroom Quiz between July 2021 and January 2023.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Bad
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Head office doesn’t understand what’s happening
Do people think Agilisys head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
80% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 10 people who took the Breakroom Quiz between July 2021 and January 2023.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
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Only some people feel well informed by head office
Do workers feel well informed about how Agilisys is doing?
Only some people feel well informed about how the company is doing.
How we know this
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 10 people who took the Breakroom Quiz between July 2021 and January 2023.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
Agilisys job reviews
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Best thing
Lovely colleagues, personally my manager is amazing and am grateful to them. Free tea/coffee
Worst thing
You are not paid overtime, they expect you to come in early as you have a lot of systems to set up and you may stay later but you aren’t paid for it at all, the job is soul destroying and if you love working like a robot then please feel free to apply here. Nothing you do is good enough as targets and KPIs are stupidly impossible. Very low pay for the tasks we do at work.
Agilisys Customer service advisor, December 2022
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Best thing
The other people, I work with great staff members
Worst thing
The constant pressure on calls, not having breaks between calls. Told we cannot have breaks between calls to complete jobs/overflow work (sending emails)
Agilisys Customer service, September 2021