Agilisys

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Agilisys offers IT and business services to public sector companies.

agilisys.co.uk
7.9

Rating based on 17 employees who took the Breakroom Quiz

About jobs at Agilisys

Pay

    Good
  • Most people are paid a living wage

    Do Agilisys pay a living wage?

    Most people are paid a living wage.

    How we know this

    69% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 13 people who took the Breakroom Quiz between June 2022 and January 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Okay
  • Only some people get paid breaks

    Do workers at Agilisys get paid breaks?

    Sometimes. Only some people get paid breaks.

    How we know this

    45% of people say they don’t get paid breaks.

    Based on data from 11 people who took the Breakroom Quiz between June 2022 and September 2023.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

Hours and flexibility

    Good
  • Easy to book holiday

    How easy is it to book a holiday at Agilisys?

    Most people find it easy to book holiday.

    How we know this

    92% of people report it’s easy to book holidays.

    Based on data from 13 people who took the Breakroom Quiz between June 2022 and January 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good
  • Most people find it easy to take sick leave

    How easy is it to take sick leave at Agilisys?

    Most people find it easy to take sick leave.

    How we know this

    92% of people report that it’s easy to take time off if they are sick.

    Based on data from 13 people who took the Breakroom Quiz between June 2022 and January 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

Workplace

    Good
  • Most people feel treated with respect

    Do people at Agilisys feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    91% of people say they’re treated with respect by their managers.

    Based on data from 11 people who took the Breakroom Quiz between June 2022 and January 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Good
  • Most people get proper breaks

    Do people at Agilisys get proper breaks?

    Most people get proper breaks.

    How we know this

    92% of people report that they get to take proper breaks.

    Based on data from 13 people who took the Breakroom Quiz between June 2022 and January 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful to work at Agilisys?

    Most people feel stressed here.

    How we know this

    70% of people say they often feel stressed at work.

    Based on data from 10 people who took the Breakroom Quiz between June 2022 and January 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do people at Agilisys enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    45% of people report they don’t enjoy their job.

    Based on data from 11 people who took the Breakroom Quiz between June 2022 and January 2024.

  • Okay
  • Only some people recommend their team

    Do people at Agilisys recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    62% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 13 people who took the Breakroom Quiz between June 2022 and January 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Good
  • Most people get enough training

    Do people get enough training when they start at Agilisys?

    Most people got enough training when they started.

    How we know this

    75% of people report they got enough training when they started working here.

    Based on data from 12 people who took the Breakroom Quiz between June 2022 and January 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are people given support to progress at Agilisys?

    Only some people are given support to progress here.

    How we know this

    In the last year, 46% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 13 people who took the Breakroom Quiz between June 2022 and January 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do people think Agilisys head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    75% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 12 people who took the Breakroom Quiz between June 2022 and January 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do workers feel well informed about how Agilisys is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    45% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 11 people who took the Breakroom Quiz between June 2022 and January 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Agilisys job reviews

  • Best thing

    Lovely colleagues, personally my manager is amazing and am grateful to them. Free tea/coffee

    Worst thing

    You are not paid overtime, they expect you to come in early as you have a lot of systems to set up and you may stay later but you aren’t paid for it at all, the job is soul destroying and if you love working like a robot then please feel free to apply here. Nothing you do is good enough as targets and KPIs are stupidly impossible. Very low pay for the tasks we do at work.

    7.7

    Agilisys Customer service advisor, December 2022

  • Best thing

    The other people, I work with great staff members

    Worst thing

    The constant pressure on calls, not having breaks between calls. Told we cannot have breaks between calls to complete jobs/overflow work (sending emails)

    3.0

    Agilisys Customer service, September 2021

Handy to know

How are people paid?

15%
by the hour
85%
an annual salary

Based on 13 Agilisys employees