Age UK
9 job reviews
Overview of Age UK
Age UK is a charity for older people. There are over 100 local branches across England, as well as branches in Scotland, Wales and Northern Ireland.
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Jobs
Featured job reviews
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Best thing
Meeting different people
Worst thing
Long shifts .. nil communication
Support worker, August 2020 -
Best thing
The people I look after
Worst thing
My long hours
Support worker, July 2020
Age UK shifts and hours
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This employer mostly uses zero hours, low hours and part time contracts
This employer mostly uses zero hours, low hours and part time contracts
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What Age UK employees say
- 13% report having zero hours contracts
- 13% report having low hours contracts (less than 16 hours)
- 75% report having part time contracts (16-35 hours)
Based on 8 employee responses
We need more employee responses to be sure of this finding.
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Most people work the same number of hours they’re contracted for
Most people work the same number of hours they’re contracted for
Close
What Age UK employees say
50% of people report working 8 hours or more than they’re contracted for each week
Based on 8 employee responses
We need more employee responses to be sure of this finding.
Why this matters
At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.
It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.
This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.
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People don’t worry about getting enough hours
People don’t worry about getting enough hours
Close
What Age UK employees say
25% of people report they worry about getting enough hours
Based on 8 employee responses
We need more employee responses to be sure of this finding.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
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Most people don’t get 4 weeks notice of when they’re working
Most people don’t get 4 weeks notice of when they’re working
Close
What Age UK employees say
- 44% report getting one week notice or less
- 0% report getting two weeks notice
- 11% report getting three weeks notice
- 44% report getting four weeks notice or more
Based on 9 employee responses
We need more employee responses to be sure of this finding.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
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Most managers don’t change people’s shifts at short notice
Most managers don’t change people’s shifts at short notice
Close
What Age UK employees say
38% of people say their manager changes their shifts at the last minute
Based on 8 employee responses
We need more employee responses to be sure of this finding.
Good
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Most people get enough choice over which shifts they work
Most people get enough choice over which shifts they work
Close
What Age UK employees say
71% report that their manager gives them enough choice over which shifts they work
Based on 7 employee responses
We need more employee responses to be sure of this finding.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
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Most people find it easy to change shifts
Most people find it easy to change shifts
Close
What Age UK employees say
57% of people report that it’s easy to change shifts if they need to
Based on 7 employee responses
We need more employee responses to be sure of this finding.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
This employer mostly uses zero hours, low hours and part time contracts
This employer mostly uses zero hours, low hours and part time contracts
CloseWhat Age UK employees say
- 13% report having zero hours contracts
- 13% report having low hours contracts (less than 16 hours)
- 75% report having part time contracts (16-35 hours)
Based on 8 employee responses
We need more employee responses to be sure of this finding.
Most people work the same number of hours they’re contracted for
Most people work the same number of hours they’re contracted for
CloseWhat Age UK employees say
50% of people report working 8 hours or more than they’re contracted for each week
Based on 8 employee responses
We need more employee responses to be sure of this finding.
Why this matters
At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.
It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.
This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.
People don’t worry about getting enough hours
People don’t worry about getting enough hours
CloseWhat Age UK employees say
25% of people report they worry about getting enough hours
Based on 8 employee responses
We need more employee responses to be sure of this finding.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Most people don’t get 4 weeks notice of when they’re working
Most people don’t get 4 weeks notice of when they’re working
CloseWhat Age UK employees say
- 44% report getting one week notice or less
- 0% report getting two weeks notice
- 11% report getting three weeks notice
- 44% report getting four weeks notice or more
Based on 9 employee responses
We need more employee responses to be sure of this finding.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Most managers don’t change people’s shifts at short notice
Most managers don’t change people’s shifts at short notice
CloseWhat Age UK employees say
38% of people say their manager changes their shifts at the last minute
Based on 8 employee responses
We need more employee responses to be sure of this finding.
Most people get enough choice over which shifts they work
Most people get enough choice over which shifts they work
CloseWhat Age UK employees say
71% report that their manager gives them enough choice over which shifts they work
Based on 7 employee responses
We need more employee responses to be sure of this finding.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Most people find it easy to change shifts
Most people find it easy to change shifts
CloseWhat Age UK employees say
57% of people report that it’s easy to change shifts if they need to
Based on 7 employee responses
We need more employee responses to be sure of this finding.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Age UK benefits
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People don’t get proper breaks
People don’t get proper breaks
Close
What Age UK employees say
14% of people report that they get to take proper breaks
Based on 7 employee responses
We need more employee responses to be sure of this finding.
Bad
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Most people find it easy to take sick leave
Most people find it easy to take sick leave
Close
What Age UK employees say
71% of people report that it’s easy to take time off if they are sick
Based on 7 employee responses
We need more employee responses to be sure of this finding.
Good
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Most people find it easy to book holidays
Most people find it easy to book holidays
Close
What Age UK employees say
63% of people report it’s easy to book holidays
Based on 8 employee responses
We need more employee responses to be sure of this finding.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
People don’t get proper breaks
People don’t get proper breaks
CloseWhat Age UK employees say
14% of people report that they get to take proper breaks
Based on 7 employee responses
We need more employee responses to be sure of this finding.
Most people find it easy to take sick leave
Most people find it easy to take sick leave
CloseWhat Age UK employees say
71% of people report that it’s easy to take time off if they are sick
Based on 7 employee responses
We need more employee responses to be sure of this finding.
Most people find it easy to book holidays
Most people find it easy to book holidays
CloseWhat Age UK employees say
63% of people report it’s easy to book holidays
Based on 8 employee responses
We need more employee responses to be sure of this finding.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Age UK teams and managers
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People feel stressed here
People feel stressed here
Close
What Age UK employees say
89% of people say they often feel stressed at work
Based on 9 employee responses
We need more employee responses to be sure of this finding.
Bad
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Only some people recommend working with their team
Only some people recommend working with their team
Close
What Age UK employees say
38% of people report that they would recommend working with their immediate team to a friend
Based on 8 employee responses
We need more employee responses to be sure of this finding.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
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Most people feel treated with respect by their managers
Most people feel treated with respect by their managers
Close
What Age UK employees say
60% of people say they’re treated with respect by their managers
Based on 5 employee responses
We need more employee responses to be sure of this finding.
Good
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People get enough training when they start
People get enough training when they start
Close
What Age UK employees say
88% of people report they got enough training when they started working here
Based on 8 employee responses
We need more employee responses to be sure of this finding.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
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People think their workplace is safe
People think their workplace is safe
Close
What Age UK employees say
100% of people report that their workplace is safe
Based on 6 employee responses
We need more employee responses to be sure of this finding.
Excellent
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Only some people are given support to progress here
Only some people are given support to progress here
Close
What Age UK employees say
In the last year, 38% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role
Based on 8 employee responses
We need more employee responses to be sure of this finding.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
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Most people feel well informed about how the company is doing
Most people feel well informed about how the company is doing
Close
What Age UK employees say
63% of people feel that they are kept well informed about how the company is doing as a whole
Based on 8 employee responses
We need more employee responses to be sure of this finding.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
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Most people think head office doesn’t understand what’s happening where they work
Most people think head office doesn’t understand what’s happening where they work
Close
What Age UK employees say
29% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work
Based on 7 employee responses
We need more employee responses to be sure of this finding.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
People feel stressed here
People feel stressed here
CloseWhat Age UK employees say
89% of people say they often feel stressed at work
Based on 9 employee responses
We need more employee responses to be sure of this finding.
Only some people recommend working with their team
Only some people recommend working with their team
CloseWhat Age UK employees say
38% of people report that they would recommend working with their immediate team to a friend
Based on 8 employee responses
We need more employee responses to be sure of this finding.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Most people feel treated with respect by their managers
Most people feel treated with respect by their managers
CloseWhat Age UK employees say
60% of people say they’re treated with respect by their managers
Based on 5 employee responses
We need more employee responses to be sure of this finding.
People get enough training when they start
People get enough training when they start
CloseWhat Age UK employees say
88% of people report they got enough training when they started working here
Based on 8 employee responses
We need more employee responses to be sure of this finding.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
People think their workplace is safe
People think their workplace is safe
CloseWhat Age UK employees say
100% of people report that their workplace is safe
Based on 6 employee responses
We need more employee responses to be sure of this finding.
Only some people are given support to progress here
Only some people are given support to progress here
CloseWhat Age UK employees say
In the last year, 38% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role
Based on 8 employee responses
We need more employee responses to be sure of this finding.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Most people feel well informed about how the company is doing
Most people feel well informed about how the company is doing
CloseWhat Age UK employees say
63% of people feel that they are kept well informed about how the company is doing as a whole
Based on 8 employee responses
We need more employee responses to be sure of this finding.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
Most people think head office doesn’t understand what’s happening where they work
Most people think head office doesn’t understand what’s happening where they work
CloseWhat Age UK employees say
29% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work
Based on 7 employee responses
We need more employee responses to be sure of this finding.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Age UK ranks joint 11th to work for in social care providers
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