Admiral
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DismissAdmiral is a insurance and financial services company. They run Admiral and confused.com.
admiral.comAdmiral job reviews
Showing 23 reviews
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Best thing
Nine
Worst thing
They promise to support staff and they don’t, they say they are customer focused and they aren’t!
Customer agent at Admiral, March 2025
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Best thing
Great place to work. Great benefits and a very good management team who actually listen and support you!
Worst thing
Working some weekends, which isn’t so bad really.
The dream would be Monday to FridayCall centre advisor at Admiral, March 2024
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Best thing
Very enjoyable
Amazing team and management
Opportunities to progress
Somewhat above average payWorst thing
Heavy workloads
Not enough time
Close monitoring from managersClaims handler at Admiral, February 2024
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Best thing
Social side of work
CommissionWorst thing
Evenings and weekends
Third party claims handler at Admiral, November 2023
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Best thing
easy
work with a great team!Worst thing
sometimes working night shifts get tiring
CSA at Admiral, October 2023
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Best thing
Flexible shifts, shares and holidays
Worst thing
Sometimes it’s all work no play
Complaints handler at Admiral, August 2023
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Best thing
Flexi work, great benefits, good wellbeing
Worst thing
sat down, not in nature
Claims handler at Admiral, April 2023
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Best thing
Pay and friends you make
Worst thing
Bad management
Bad training
Wanting you to cover your sick days
Thinking. It's my job to help cover shifts or find cover on my day offRelief supervisor at Admiral, April 2023
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Best thing
Ease of access, Cleanliness
Worst thing
Fake environment
Customer advisor at Admiral, July 2022
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Worst thing
It’s unsafe robbery’s are happing to much in the company
Supervisor at Admiral, July 2022
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Best thing
pay
Worst thing
constant complaints from customers
sitting at a screen 7 hours a day, 5 days a weekInsurance advisor at Admiral, February 2022
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Best thing
The people I work with
Worst thing
The boredom and long hours
Customer advisor at Admiral, February 2022
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Best thing
Satisfaction
Worst thing
The stress of performing
Employee at Admiral, February 2022
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Best thing
The people I work with.
Worst thing
The actual job. Too much stress rubbish pay
Customer service at Admiral, January 2022
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Best thing
The holiday pay and team activities
Worst thing
Long shifts
Customer loyalty representative at Admiral, December 2021
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Best thing
The Share scheme, people I work with
Worst thing
Angry customers
Employee at Admiral, April 2021
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Best thing
Flexible working, open to new ideas, appreciation for a job well done
Worst thing
What expected of you isn’t always clear
Claims handler at Admiral, April 2021
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Best thing
Benefits, incentives and social aspects
Worst thing
Hours/weekend/late shifts
Claims handler at Admiral, February 2021
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Best thing
Before corona virus it is very straight forward, you get to meet new people, learn new games, play bingo and be part of what feels like a bit of a community centre.
Worst thing
Seeing people with gambling problems and not being able to help the way i would like to. Communication could be better and it can be pretty dull when there are no customers, you cant sit down and you have to be available during breaks.
Relief supervisor at Admiral, February 2021
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Best thing
They do look after their staff and as with the lockdown employee safety comes first. Bonus and shares are given to all staff.
Worst thing
It can get very busy at certain times and targets are sometimes hard to achieve.
Customer advisor at Admiral, February 2021
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Best thing
The people
Worst thing
The workload to pay ratio
Renewals consultant at Admiral, September 2020
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Best thing
Hours worked are 8.30am to 4.30pm, no evenings or weekends
Worst thing
Pay
ManagementComplaint executive at Admiral, August 2020
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Best thing
When we dint have to work late or weekends for no extra pay
Worst thing
Late evening double weekend shift rules changing and rude customers
Customer insurance advisor at Admiral, March 2020