Admiral job reviews

Showing 23 reviews

• Best thing

  Nine

  Worst thing

  They promise to support staff and they don’t, they say they are customer focused and they aren’t!

  3.2

  Customer agent at Admiral, March 2025

• Best thing

  Great place to work. Great benefits and a very good management team who actually listen and support you!

  Worst thing

  Working some weekends, which isn’t so bad really.
  The dream would be Monday to Friday

  9.9

  Call centre advisor at Admiral, March 2024

• Best thing

  Very enjoyable
  Amazing team and management
  Opportunities to progress
  Somewhat above average pay

  Worst thing

  Heavy workloads
  Not enough time
  Close monitoring from managers

  9.8

  Claims handler at Admiral, February 2024

• Best thing

  Social side of work
  Commission

  Worst thing

  Evenings and weekends

  9.8

  Third party claims handler at Admiral, November 2023

• Best thing

  easy
  work with a great team!

  Worst thing

  sometimes working night shifts get tiring

  8.0

  CSA at Admiral, October 2023

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• Best thing

  Flexible shifts, shares and holidays

  Worst thing

  Sometimes it’s all work no play

  9.9

  Complaints handler at Admiral, August 2023

• Best thing

  Flexi work, great benefits, good wellbeing

  Worst thing

  sat down, not in nature

  9.6

  Claims handler at Admiral, April 2023

• Best thing

  Pay and friends you make

  Worst thing

  Bad management
  Bad training
  Wanting you to cover your sick days
  Thinking. It's my job to help cover shifts or find cover on my day off

  2.4

  Relief supervisor at Admiral, April 2023

• Best thing

  Ease of access, Cleanliness

  Worst thing

  Fake environment

  3.2

  Customer advisor at Admiral, July 2022

• Worst thing

  It’s unsafe robbery’s are happing to much in the company

  1.3

  Supervisor at Admiral, July 2022

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• Best thing

  pay

  Worst thing

  constant complaints from customers
  sitting at a screen 7 hours a day, 5 days a week

  4.8

  Insurance advisor at Admiral, February 2022

• Best thing

  The people I work with

  Worst thing

  The boredom and long hours

  6.6

  Customer advisor at Admiral, February 2022

• Best thing

  Satisfaction

  Worst thing

  The stress of performing

  4.6

  Employee at Admiral, February 2022

• Best thing

  The people I work with.

  Worst thing

  The actual job. Too much stress rubbish pay

  3.9

  Customer service at Admiral, January 2022

• Best thing

  The holiday pay and team activities

  Worst thing

  Long shifts

  9.9

  Customer loyalty representative at Admiral, December 2021

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• Best thing

  The Share scheme, people I work with

  Worst thing

  Angry customers

  9.4

  Employee at Admiral, April 2021

• Best thing

  Flexible working, open to new ideas, appreciation for a job well done

  Worst thing

  What expected of you isn’t always clear

  9.2

  Claims handler at Admiral, April 2021

• Best thing

  Benefits, incentives and social aspects

  Worst thing

  Hours/weekend/late shifts

  9.5

  Claims handler at Admiral, February 2021

• Best thing

  Before corona virus it is very straight forward, you get to meet new people, learn new games, play bingo and be part of what feels like a bit of a community centre.

  Worst thing

  Seeing people with gambling problems and not being able to help the way i would like to. Communication could be better and it can be pretty dull when there are no customers, you cant sit down and you have to be available during breaks.

  1.3

  Relief supervisor at Admiral, February 2021

• Best thing

  They do look after their staff and as with the lockdown employee safety comes first. Bonus and shares are given to all staff.

  Worst thing

  It can get very busy at certain times and targets are sometimes hard to achieve.

  10

  Customer advisor at Admiral, February 2021

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• Best thing

  The people

  Worst thing

  The workload to pay ratio

  4.2

  Renewals consultant at Admiral, September 2020

• Best thing

  Hours worked are 8.30am to 4.30pm, no evenings or weekends

  Worst thing

  Pay
  Management

  1.3

  Complaint executive at Admiral, August 2020

• Best thing

  When we dint have to work late or weekends for no extra pay

  Worst thing

  Late evening double weekend shift rules changing and rude customers

  8.8

  Customer insurance advisor at Admiral, March 2020