23.5 Degrees

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23.5 Degrees operate Starbucks franchises across the UK.

23-5degrees.com

Based on responses from 12 employees at 23.5 Degrees.

About jobs at 23.5 Degrees

Pay

    Okay
  • Only some people are paid a living wage

    Do 23.5 Degrees pay a living wage?

    Some people are not paid a living wage.

    How we know this

    36% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 11 people who took the Breakroom Quiz between March 2020 and September 2022.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living. It is currently £9.90 per hour, and £11.05 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Bad
  • Most people are paid below market rates

    Do 23.5 Degrees pay market rates?

    Most people are paid less than average for their job.

    How we know this

    70% of people are paid below the average pay for the type of work they do.

    Based on data from 10 people who took the Breakroom Quiz between March 2020 and September 2022.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Bad
  • Most people don’t get paid breaks

    Do workers at 23.5 Degrees get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    91% of people say they don’t get paid breaks.

    Based on data from 11 people who took the Breakroom Quiz between March 2020 and September 2022.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Bad
  • Most people don’t get sick pay

    Do 23.5 Degrees pay sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    92% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 12 people who took the Breakroom Quiz between March 2020 and September 2022.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Bad
  • Most people do unpaid extra work

    Do workers at 23.5 Degrees do extra work that they don't get paid for?

    Yes. Lots of people do unpaid extra work.

    How we know this

    73% of people report that they do extra work that they don’t get paid for.

    Based on data from 11 people who took the Breakroom Quiz between March 2020 and September 2022.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Bad
  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at 23.5 Degrees?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 64% of people with changing schedules report getting one week notice or less.
    • 36% of people with changing schedules report getting two weeks notice.
    • 0% of people with changing schedules report getting three weeks notice.
    • 0% of people with changing schedules report getting four weeks notice or more.

    Based on data from 11 people who took the Breakroom Quiz between March 2020 and September 2022.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Good
  • Easy to book holiday

    How easy is it to book a holiday at 23.5 Degrees?

    Most people find it easy to book holiday.

    How we know this

    70% of people report it’s easy to book holidays.

    Based on data from 10 people who took the Breakroom Quiz between March 2020 and September 2022.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it to take sick leave at 23.5 Degrees?

    Some people find it hard to take sick leave.

    How we know this

    55% of people report that it’s hard to take time off if they are sick.

    Based on data from 11 people who took the Breakroom Quiz between March 2020 and September 2022.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

Workplace

    Good
  • Most people feel treated with respect

    Do people at 23.5 Degrees feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    73% of people say they’re treated with respect by their managers.

    Based on data from 11 people who took the Breakroom Quiz between March 2020 and September 2022.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Good
  • Most people get proper breaks

    Do people at 23.5 Degrees get proper breaks?

    Most people get proper breaks.

    How we know this

    67% of people report that they get to take proper breaks.

    Based on data from 12 people who took the Breakroom Quiz between March 2020 and September 2022.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Bad
  • Most people are stressed

    Is it stressful to work at 23.5 Degrees?

    Most people feel stressed here.

    How we know this

    75% of people say they often feel stressed at work.

    Based on data from 12 people who took the Breakroom Quiz between March 2020 and September 2022.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people recommend their team

    Do people at 23.5 Degrees recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    42% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 12 people who took the Breakroom Quiz between March 2020 and September 2022.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do people get enough training when they start at 23.5 Degrees?

    Some people did’t get enough training when they started.

    How we know this

    42% of people report they didn’t get enough training when they started working here.

    Based on data from 12 people who took the Breakroom Quiz between March 2020 and September 2022.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are people given support to progress at 23.5 Degrees?

    Only some people are given support to progress here.

    How we know this

    In the last year, 55% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 11 people who took the Breakroom Quiz between March 2020 and September 2022.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Bad
  • Head office doesn’t understand what’s happening

    Do people think 23.5 Degrees head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    83% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 12 people who took the Breakroom Quiz between March 2020 and September 2022.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do workers feel well informed about how 23.5 Degrees is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    50% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 12 people who took the Breakroom Quiz between March 2020 and September 2022.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

How 23.5 Degrees ranks

23.5 Degrees ranks joint 38th to work for out of cafés.

  1. 37 Birds Bakery
    4.4
  2. 38= 23.5 Degrees
    4.3
  3. 38= Parsons Bakery
    4.3

Rankings are based on Breakroom ratings for employers with 5 or more quiz responses, accurate as of 24 September 2022.

Handy to know

How are people paid?

58%
by the hour
42%
an annual salary

Based on 12 23.5 Degrees employees

How much notice do people get of their shifts?

64%
1 week or less
36%
2 weeks

Based on 11 23.5 Degrees employees