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Showing 6 jobs across the UK

  1. Administrator - 12 month FTC
    Ipswich/hybrid


    Joining Drax as a Metering Administrator, you’ll support Metering Services administration functions ensuring all metering requirements are fulfilled resulting in an account being ‘fit for bill’ in readiness for the initial and subsequent invoice production.

    About the role

    Working as part of a small team, you’ll be responsible for the completion of internal metering requests, ranging from supporting the installation of new supplies to installation of SMART metering.
  2. Administrator
    Ipswich/hybrid


    Joining Drax as a Metering Administrator, you’ll support Metering Services administration functions ensuring all metering requirements are fulfilled resulting in an account being ‘fit for bill’ in readiness for the initial and subsequent invoice production.

    About the role

    Working as part of a small team, you’ll be responsible for the completion of internal metering requests, ranging from supporting the installation of new supplies to installation of SMART metering.

    Using effec
  3. As a Smart Metering Customer Service Advisor in our Smart Operations teams you will use your understanding of Smart Meter installation procedures and processes to book smart meter installations and resolve customer queries whilst delivering an exceptional service.At Drax, we’re at our best when we’re proactive, committed, and reliable – and trust others to be the same, so we are open to discussing flexible working so that your hours work for you. About the RoleThe purpose of the role is to deliver a high quality experience to customers, striving for 1st time resolution. You will be re

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  5. Customer Service Administrator

    Northampton/Hybrid

    As a Corporate Collections Administrator, you'll use your co-ordination skills to manage the Change of Tenancy process for corporate accounts throughout the entire process from end to end.

    About the role

    Working within the Collections department, you'll take responsibility for managing the corporate accounts from the Change of Tenancy process through to processing their first invoice and chasing their first payment. Taking ownership of the customer queries, it will be your responsibility to keep customers u

  6. Customer Service Administrator (Corporate CoT)
    Northampton/Hybrid


    As a Corporate Collections Administrator, you’ll use your co-ordination skills to manage the Change of Tenancy process for corporate accounts throughout the entire process from end to end.

    About the role

    Working within the Collections department, you’ll take responsibility for managing the corporate accounts from the Change of Tenancy process through to processing their first invoice and chasing their first payment. Taking ownership of the customer qu
  7. As a Customer Service Administrator in our SME Billing & Settlement team you will use your detective skills to investigate, identify, and resolve third-party and supplier queries whilst delivering an exceptional service.

    At Drax, we’re at our best when we’re proactive, committed, and reliable – and trust others to be the same, so we are open to discussing flexible working so that your hours work for you.

    About the role
    You will investigate data discrepancies, using your problem solving skills to determine the cause of the issue and how it can be re